Yes, you can check in online for a Virgin Australia airline flight. You can do this by visiting the Virgin Australia website and clicking on the "Check-in" tab. Online check-in typically opens 24 hours before the scheduled departure time, but it's best to check the specific flight details for confirmation.

If you experience loss or damage to your baggage with Virgin Australia, you should immediately report it to the baggage services desk at the airport or contact Virgin Australia's customer service team by phone or email. You can also make a claim for lost or damaged baggage on Virgin Australia's website by filling out an online form. It's important to report any issues with your baggage as soon as possible to increase the chances of recovering lost items or receiving compensation for damages.

Virgin Australia typically closes check-in and boarding 30 minutes before departure for domestic flights and 60 minutes before departure for international flights.

Yes, Virgin Australia does offer compensation for flight delays and cancellations, but it depends on the circumstances of the delay or cancellation. If the delay or cancellation is the airline's fault, such as mechanical issues, the airline will likely offer compensation in the form of meal vouchers or hotel accommodations. If the delay or cancellation is due to weather or other uncontrollable factors, compensation may not be offered. Passengers can check Virgin Australia's website or contact customer service for more information on their compensation policies.

Yes, Virgin Australia provides additional services for passengers with disabilities. These may include: 1. Wheelchair assistance: Virgin Australia provides wheelchair assistance for passengers with mobility impairments at both departure and arrival points. 2. Assistance during the flight: Virgin Australia provides assistance during the flight for passengers with disabilities, including assistance with boarding, in-flight service, and disembarking. 3. Service animals: Virgin Australia allows service animals to travel with passengers with disabilities free of charge. 4. Special seating arrangements: Virgin Australia reserves special seats for passengers with disabilities, including seats with extra legroom, and adjustable armrests. 5. Medical assistance: Virgin Australia provides medical assistance to passengers with disabilities who require oxygen, medication, or any other medical assistance during their flight. 6. Special meals: Virgin Australia provides special meals to passengers with disabilities who have specific dietary requirements. Passengers with disabilities are encouraged to contact Virgin Australia's customer service team in advance to discuss their travel requirements.

Yes, Virgin Australia provides complimentary meals and drinks on board, including both non-alcoholic and alcoholic beverages. Passengers can choose from a range of menu options and drinks including beer, wine, spirits, and soft drinks.

Yes, Virgin Australia offers refundable tickets for certain fare classes. The terms and conditions of the ticket will specify whether it is refundable or not. If the ticket is refundable, customers can cancel their booking before the flight departure and receive a refund for the fare paid (minus any applicable fees).

Virgin Australia has a variety of policies and services aimed at families traveling with children and babies. Here are some of the key things to keep in mind: - Children under 12 must be accompanied by an adult on all flights. Babies under two years old do not need their own seat and can sit on the lap of an adult, but anyone older than two needs their own seat and can use an approved car seat or CARES harness (a type of airplane seatbelt). - Virgin Australia allows families to pre-board so they can get settled and organized before other passengers. This applies to families with children under six years old and parents traveling with an infant under two. - There is a limited selection of children's meals available on flights, but they need to be pre-ordered at least 48 hours in advance. Alternatively, parents can bring their own food on board. - The in-flight entertainment system has a range of family-friendly options, including movies, TV shows, games, and music. Some aircraft have USB charging ports to keep devices powered up, and there are often activity packs available for children. Overall, Virgin Australia aims to make flying with children as comfortable and stress-free as possible. Parents should be sure to check the airline's website for specific policies and requirements before booking and traveling.