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Tunisair baggage rules

Baggage Rules of Tunisair Airline

Tunisair is the flag carrier airline of Tunisia serving flights across various domestic and international destinations. To provide the utmost convenience and safety to the passengers, Tunisair follows certain baggage rules that passengers must adhere to while traveling with them. Here are the details regarding the baggage rules of Tunisair airline:

Luggage:

Tunisair follows the weight concept for checked baggage. The maximum weight for economy class passengers is 23 kg, and for business class passengers, it is 32 kg. However, the maximum dimension allowed for each bag is 158 cm (height + width + depth).

Hand Baggage:

Passengers are allowed to carry one piece of hand luggage with them onboard, which must not exceed the weight limit of 8 kg. The maximum dimension allowed for the hand luggage is 55x40x20 cm. Additionally, the passengers can carry a small personal item such as a laptop bag or a handbag, which must not exceed the weight limit of 3 kg.

Excess or Overweight Baggage:

If the passengers' checked baggage exceeds the prescribed weight limit, they will be charged for the excess baggage as per the airlines' baggage policy. Moreover, if the baggage exceeds the prescribed dimension limit, it will not be accepted as check-in baggage.

Items Prohibited for Carriage:

For safety reasons, Tunisair has prohibited certain items from being carried onboard, including but not limited to explosives, compressed gases, flammable liquids and solids, oxidizing materials, toxic and infectious substances, radioactive materials, and other hazardous materials. It is essential to check the airlines' official website or contact the customer care for more information regarding the prohibited items.

In conclusion, it is advisable for the passengers to follow the baggage rules of Tunisair to avoid any inconvenience and additional costs. Passengers can consult the airline's official website or contact the customer care in case of any queries regarding the baggage rules.

Sales and special offers on tickets from Tunisair

Tunisair launches sales and special offers on their tickets very often. We are keeping a sharp eye on such events to make sure you can always save on their tickets. Keep in mind that those offers usually have a limited timeframe and by the time of search may already be sold.

We couldn't find any special offers for flights by Tunisair

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Can I check in online for an Tunisair flight?

Yes, it is possible to check-in online for a Tunisair airline flight. You can do it through the Tunisair website or mobile app. Online check-in usually opens 24 hours before the scheduled departure time and closes 2 hours before departure for international flights and 1 hour before departure for domestic flights. During online check-in, you can select your seat, print your boarding pass or receive it electronically, and add any necessary baggage information.

Where can I apply in case of loss or damage to my baggage by Tunisair?

You can file a complaint with Tunisair's Baggage Claims Department. You can do this by visiting the Tunisair website (https://www.tunisair.com/en/Contact/Baggage-Claim), filling out the baggage claim form and attaching all necessary documents (such as copies of your passport and baggage tags, proof of travel, receipts, etc.). Alternatively, you can lodge your complaint by telephone or in person at the Tunisair office at your destination airport.

How long before departure does Tunisair close check-in and boarding?

Tunisair typically closes check-in and boarding 45 minutes before scheduled departure time. It is recommended that passengers arrive at the airport at least two hours before domestic flights and three hours before international flights to allow for adequate time for check-in, security, and boarding procedures.

Does Tunisair pay compensation for flight delays and cancellations?

Yes, Tunisair may be required to pay compensation for flight delays and cancellations under certain conditions outlined in EU Regulation 261/2004. The compensation amount and eligibility criteria depend on factors such as the length of delay or cancellation and the reason for the disruption. Passengers are encouraged to contact Tunisair directly or seek legal advice for more information on their specific case.

Does Tunisair provide additional services for passengers with disabilities?

Yes, Tunisair provides additional services for passengers with disabilities including wheelchair assistance, assistance with boarding and deboarding the aircraft, and special seating arrangements. Passengers with disabilities are also allowed to carry medical equipment on board without extra charge. It is recommended that passengers with disabilities contact Tunisair in advance to inform them of their needs and receive the necessary assistance.

Does Tunisair provide meals and drinks on board?

Yes, Tunisair provides meals and drinks on board, including alcoholic drinks (wine and beer) for international flights only. Domestic flights only serve non-alcoholic drinks. Passengers with specific dietary requirements can also request special meals in advance through Tunisair's website or reservation center.

Are Tunisair airline tickets refundable?

Yes, Tunisair airline tickets are refundable, but the refund policies may vary depending on the fare type and conditions of the ticket. Customers can contact Tunisair customer service or check their website for more information on their refund policy.

What conditions does Tunisair set for traveling with children and babies?

Tunisair allows children and babies to travel with an accompanying adult or unaccompanied as per their guidelines. For infants under 2 years of age, Tunisair provides a bassinet subject to availability on long-haul flights. The airline does not provide special meals for children, but passengers may request children's meals during the booking process. In terms of entertainment, Tunisair offers a variety of in-flight entertainment options that are suitable for both children and adults. These options include movies, TV shows, games, and music on larger aircraft. Overall, Tunisair does not have specific conditions regarding traveling with children or babies, but it is recommended to check their guidelines and policies before traveling.