Yes, passengers traveling with Philippine Airlines can check in online. This can be done on the Philippine Airlines website or through the PAL mobile app. Online check-in opens 24 hours before the scheduled departure time and closes one hour before the flight's scheduled departure time. During online check-in, passengers can select their seats, print their boarding passes or receive a mobile boarding pass, and even choose to check their baggage in advance.

If you experienced loss or damage to your baggage with Philippine Airlines, you should file a report at the Philippine Airlines Baggage Claim Counter at your arrival airport within 24 hours of your flight. You will need to present your boarding pass and baggage claim tag as proof of ownership. Philippine Airlines will investigate the matter and offer compensation if the damage or loss is proven to be their responsibility. You can also contact their customer service hotline at (02) 8855 – 8888 or email them at customerfeedback@philippineairlines.com for further assistance.

Philippine Airlines generally closes check-in and boarding 45 minutes before departure time for domestic flights and 60 minutes before departure time for international flights. It is recommended for passengers to arrive at the airport at least 2 hours before domestic flights and 3 hours before international flights to allow enough time for check-in, security checks, and immigration procedures.

Yes, Philippine Airlines may provide compensation for flight delays and cancellations, depending on the circumstances of the disruption and the airline's own policies. Passengers should check the airline's terms and conditions, including their contract of carriage and passenger rights, for more information on what compensation may be available. In some cases, passengers may be entitled to financial compensation, accommodation, meals, or other forms of assistance. However, the specific amount or type of compensation may vary based on the specific situation and the airline's own policies.

Yes, Philippine Airlines provides additional services for passengers with disabilities. These services include wheelchair assistance, special meals, and pre-boarding assistance. Passengers with disabilities are advised to inform the airline of their needs at least 48 hours before their flight. The airline also provides trained personnel to attend to passengers with disabilities during the flight.

Yes, Philippine Airlines provides meals and drinks on board, depending on the duration of the flight and the class of service. Passengers can enjoy complimentary meals, snacks, and beverages, including alcoholic drinks, on international flights. However, on domestic flights, only bottled water and a small snack are served on short-haul flights, while full meals are provided on longer flights.

Yes, Philippine Airlines airline tickets are refundable, but the amount of refund depends on the type of ticket and the fare rules. Some tickets may be non-refundable, while others may have a penalty fee for cancellation. It is important to check the fare rules before purchasing a ticket to understand the refund policy.

Philippine Airlines has set the following conditions for traveling with children and babies: 1. Infants are defined as under 2 years old and must be accompanied by an adult during the entire flight. 2. Children aged 2-11 years old must also be accompanied by an adult during the entire flight. 3. It is required to purchase a separate ticket for children occupying a seat. 4. Children up to 7 days old are not allowed to travel on Philippine Airlines flights. 5. Children between 8 and 28 days old can only travel with a medical clearance certificate from a doctor. Yes, Philippine Airlines provides children’s food and entertainment on board. For younger children, the airline provides baby food, milk, and juice. For older children, the airline offers a variety of kid-friendly meals, including vegetarian options. The entertainment options include movies, TV shows, games, music, and more. There is also a special children’s channel available on the in-flight entertainment system.