Novoair
IATA
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Founded in 2013, Novoair airline is a low-cost carrier operating in Bangladesh. The airline provides affordable air travel options to passengers across several domestic and international destinations, including Kolkata and Yangon. Novoair offers a comfortable, safe and punctual service that prioritises customer satisfaction. However, it has some drawbacks such as limited network coverage and staff shortages. Nevertheless, it provides a great value for money and attracts large numbers of budget-conscious travelers. In terms of pricing, Novoair has a variable pricing policy based on market demand, but the airline generally offers reasonable fares for an average traveler.
Novoair is a Bangladesh-based airline that operates domestic and international flights. As with all airlines, Novoair has specific rules and regulations when it comes to baggage. If you're planning to fly with this airline, it's important to be aware of their baggage policy in order to avoid any unwanted surprises at the airport.
Novoair passengers are allowed to check in up to 20 kg of baggage free of charge. The size of each piece of baggage must not exceed 62 inches (length + width + height). Passengers traveling with an infant are allowed an additional 10 kg of baggage. Any additional baggage beyond the free allowance will be subject to a fee.
Novoair passengers are allowed to carry one piece of hand baggage weighing no more than 7 kg. The size of the hand baggage must not exceed 22x14x9 inches. In addition, passengers are allowed to carry one personal item such as a laptop bag or a small handbag.
If your baggage exceeds the weight limit, you will be charged an excess baggage fee. The fee varies depending on the weight and the destination. If you have more than one piece of excess baggage, you'll need to pay a separate fee for each piece that exceed the limit. Passengers are not allowed to check in any baggage that weighs more than 32 kg.
There are certain items that are not allowed to be carried on board a Novoair flight. Some examples include explosives, compressed gases, flammable liquids, and toxic substances. For a full list of prohibited items, passengers should consult Novoair's website. It's also important to note that carrying prohibited items can result in legal action or imprisonment.
Yes, it is possible to check in online for a Novoair airline flight. To do so, passengers can visit the Novoair website and navigate to the online check-in section. Online check-in typically opens 24 hours before departure and closes one hour before departure. Passengers will need their booking reference and personal information to complete the online check-in process.
In case of loss or damage to your baggage by Novoair, you can apply for compensation at the airline's baggage service counter located at the airport or by contacting their customer service hotline. You will need to fill out a baggage irregularity report and provide details about the lost or damaged baggage, including baggage tags and proof of ownership. Novoair will then investigate the incident and provide compensation accordingly.
Novoair usually closes check-in and boarding 30 minutes before departure time.
Yes, Novoair pays compensation for flight delays and cancellations in accordance with the regulations of the respective aviation authority and the terms and conditions of the airline. Passengers may be eligible for compensation if their flight is cancelled or delayed for more than a certain amount of time, depending on the circumstances of the situation. It is recommended that passengers review Novoair's policy on flight delays and cancellations and contact the airline directly for further information.
Yes, Novoair provides additional services for passengers with disabilities. They offer wheelchair assistance, special seating arrangements, and extra care for visually impaired and hearing impaired passengers. Passengers are advised to inform the airline in advance of their special needs and requirements so that appropriate arrangements can be made. Novoair also ensures that all ground staff and cabin crew are trained and competent in providing assistance to passengers with disabilities.
Yes, Novoair provides complimentary meals and drinks on board for all passengers. However, alcoholic drinks are not served on board.
Yes, Novoair airline tickets are refundable. However, the refund policy of Novoair varies based on the type of ticket purchased and the fare rules associated with it. Passengers are advised to contact Novoair customer service or their travel agency for more details on the refund policy and procedures.
Novoair allows children under the age of two to travel for free if they sit on an adult's lap. However, if a separate seat is required for the child, then a child fare will be charged. Children aged two years or above will require a separate seat and will be charged the regular fare. Novoair does not provide children's food or entertainment on board. However, parents are allowed to bring their own food and toys on board to keep their children entertained during the flight.
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