Lao Airlines
IATA
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Lao Airlines is the national airline of Laos. Established in 1976, it is now a popular carrier in the Southeast Asian region. With a fleet of modern aircraft, Lao Airlines offers comfortable flights to both domestic and international destinations. One of the advantages of flying with Lao Airlines is their exceptional customer service. However, one disadvantage is that their pricing policy can be on the higher side for an average traveling person. Nonetheless, given their range of services, Lao Airlines is a reliable airline for those looking for a comfortable and hassle-free travel experience.
Lao Airlines is the national carrier of Laos offering domestic and international flights across Asia. The airline has specific baggage rules that passengers need to follow in order to avoid extra fees and inconvenience during the journey. Here is a breakdown of Lao Airlines baggage rules:
Passengers are allowed to check-in up to 20 kg of baggage for economy class and up to 30 kg for business class. Children below 2 years are allowed 10 kg of infant baggage. In case of exceeding the allowance, passengers will be charged for the excess baggage according to the airline's fees.
Passengers are allowed to carry one piece of cabin baggage onboard with dimensions not exceeding 56 x 36 x 23cm and the weight not exceeding 7 kg. In addition, passengers can also carry a personal item such as a handbag, a briefcase, or a laptop bag. It should be noted that any oversized or overweight hand baggage will be checked-in as hold baggage which incurs a fee.
Lao Airlines charges excess baggage fees for any checked-in item that exceeds the maximum allowance. The excess baggage fees depend upon the destination and weight of the luggage. It is advisable to book excess baggage in advance to avoid paying more at the airport. If any baggage exceeds 32 kg or 203 cm (L+W+D), it will not be accepted for carriage by Lao Airlines.
There are certain items that are prohibited to carry in the cabin or the hold baggage of Lao Airlines. These include explosives, flammable gases, liquids, and solids, radioactive materials, and other hazardous materials. It is important to check with the airline's baggage regulations before packing to avoid any inconvenience or harm to the passengers or the crew.
Overall, Lao Airlines luggage rules are straightforward and easy to follow. Passengers are advised to check the airline's website or contact the customer support team for any further information.
Yes, it is possible to check-in online for Lao Airlines flights. The online check-in can be done on the Lao Airlines website or through their mobile app. The online check-in service is available from 24 hours up to 1 hour before the scheduled departure time of the flight.
In case of loss or damage to your baggage by Lao Airlines, you should report it immediately to the airline's baggage service desk at the airport where you arrived. You will be given a Property Irregularity Report (PIR) which you must keep safely. You can also contact the airline's customer service department for further assistance and follow-up on your claim.
Lao Airlines usually closes check-in and boarding 45 minutes before departure time.
Lao Airlines is subject to EU Regulation 261/2004, which means they are required to compensate passengers for flight cancellations, delays, or denied boarding. However, this regulation only applies to flights departing from an EU airport or operated by an EU airline. If your flight meets these criteria, you may be entitled to compensation, depending on the specific circumstances of the delay or cancellation. It is recommended to contact Lao Airlines directly or seek legal advice to determine your eligibility for compensation.
Yes, Lao Airlines provides additional services for passengers with disabilities. These services include wheelchair assistance, assistance during boarding and disembarking, and special seating arrangements on the aircraft. Passengers with disabilities are advised to inform the airline of their needs at least 48 hours before their scheduled flight. The airline will make arrangements accordingly and ensure that their travel experience is comfortable and convenient.
Lao Airlines provides meals and non-alcoholic drinks on board for all passengers. Alcoholic beverages are available for purchase on most flights.
According to Lao Airlines' official website, refunds are possible for unused tickets. However, the refund policy may vary based on the ticket type and fare rules. It's recommended to check the specific refund rules for your ticket or contact Lao Airlines customer service for more information.
Lao Airlines allows infants under two years old to travel as lap children but a ticket must be purchased for a child over two years old. The airline requires a birth certificate or passport as proof of age for the child. Lao Airlines also allows one stroller or collapsible pushchair to be checked in free of charge. Unfortunately, there is no mention of children's food or entertainment on board Lao Airlines. However, passengers are allowed to bring their own food and drinks on board as long as they comply with airline regulations.
We couldn't find any special offers for flights by Lao Airlines
