China Express Airlines
IATA
G5Helping travelers to find the best flight offers
China Express Airlines was founded in 2006 and has since become one of the top regional airlines in China. They offer competitive prices for an average traveling person, making it a popular choice for domestic flights. However, their pricing policy can sometimes feel inconsistent, and it is not always easy to find the best deals. One drawback is that China Express Airlines has a limited network outside of China and does not offer many international flights. Nevertheless, the airline's top-notch safety record and high-quality service make it a trusted choice for domestic travel.
Baggage Rules of China Express Airlines
If you are planning to travel with China Express Airlines, it is essential to know the baggage rules. Here is what you need to know:
Luggage
Passengers can check-in up to two pieces of luggage, with each suitcase not exceeding 20 kg. If the baggage weight exceeds 20 kg, extra baggage fees will apply. Additionally, the maximum size of checked luggage should not exceed 100cm x 60cm x 40cm.
Hand Baggage
China Express Airlines permits passengers to carry one piece of hand luggage, which should not exceed 5kg in weight and 20cm x 30cm x 40cm in size. If the carrier sees that the luggage exceeds limit or it does not meet the requirements, it could be stored in cargo.
Excess or Overweight Baggage
In case your luggage exceeds the weight or size limit, you will be charged an excess baggage fee. Also, the baggage will be transported only subject to available space. The excess baggage fee differs, depending on the travel route, and the total excess of your luggage. The cost for an additional 1kg of baggage is different for the domestic and international routes, so keep this in mind while booking your ticket.
Items Prohibited for Carriage
Passengers are restricted from carrying several items like dangerous goods, pets, liquids, and fragile or valuable items as carry-on luggage. Overweight or odd-shaped items or restricted items are required to be forwarded as checked-in luggage. Passengers are informed to safeguard all of the items in luggage and have them printed off copies of the precious items before boarding on the flight.
In conclusion, before you plan your trip with China Express Airlines, it is essential to check the baggage rules to avoid any inconvenience. Paying heed to these guidelines will help ensure a smooth travel experience.
Yes, China Express Airlines allows for online check-in for their flights. You can do this on their website or through their mobile app. Online check-in usually opens 24 hours before departure and closes 60 minutes prior to takeoff. However, this may vary depending on the specific airport and flight, so it is recommended to check with the airline for more information.
In case of loss or damage to your baggage by China Express Airlines, you can file a claim by contacting their baggage service center or customer service department. You can find the contact details on their website or by calling their hotline. The airline may require you to submit a baggage claim form and provide proof of loss or damage, such as receipts, photos, or a police report. It is important to report any issues with your baggage as soon as possible to increase your chances of receiving compensation or reimbursement.
China Express Airlines closes check-in and boarding typically 45 minutes before the scheduled departure time for domestic flights and 60 minutes before for international flights.
It is unclear if China Express Airlines has a policy regarding compensation for flight delays and cancellations. It is recommended to check their terms and conditions or contact their customer service department for more information.
Yes, China Express Airlines provides additional services for passengers with disabilities, including but not limited to wheelchair assistance, boarding assistance, and assistance with carrying and stowing luggage. However, passengers with disabilities are required to inform the airline of their specific needs at least 48 hours before their scheduled departure.
China Express Airlines provides snacks and drinks on board, but meals are not provided unless it is a long-haul flight. Alcoholic drinks are not served on board.
China Express Airlines' refund policy depends on the type of ticket purchased and the fare rules associated with it. Generally, refundable tickets allow for refunds while non-refundable tickets do not. It is best to check the fare rules of your ticket or contact the airline directly for more information regarding their refund policy.
China Express Airlines allows children and babies to travel with their parents or guardians under certain conditions. Babies aged between 14 days and 2 years old are required to have a ticket and sit on an accompanying adult's lap during the flight, while children aged between 2 and 12 years old are required to have their own seat and ticket. Parents or guardians must also provide proper ID and travel documents for themselves and their children, including birth certificates and passports. China Express Airlines does not provide children's food or entertainment onboard, but parents or guardians are welcome to bring their own snacks and activities for their children. Additionally, the airline offers children's life jackets and other safety equipment as needed.
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