Flights, baggage allowance, onboard services, and travel information
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Live schedule
Baggage rules
Cayman Airways direct flights
Flaut.Travel looks up for airline tickets from Cayman Airways not only within airline databases, but through all sorts of travel agencies and resellers. In the following section you can observe Cayman Airways ticket offers without stops and transfers
Cayman Airways Flight Deals & Sales
Cayman Airways launches sales and special offers on their tickets very often. We are keeping a sharp eye on such events to make sure you can always save on their tickets. Keep in mind that those offers usually have a limited timeframe and by the time of search may already be sold.
Cayman Islands, George Town, Sir Donald Sangster Way, 91 Owen Roberts Drive, KY1-1002
Cayman Airways was founded in 1968 as the flag carrier of the Cayman Islands. It operates scheduled regional and international services and functions as a full-service carrier rather than a low-cost airline. Advantages include attentive onboard service, a solid safety record, government backing and convenient connections between Grand Cayman, the US and Caribbean destinations. Disadvantages are a limited route network and frequencies, relatively high fares, occasional capacity constraints from a small fleet and variable punctuality on peak days. It is not currently listed with an official Skytrax rating.
Cayman Airways Pet Travel Guide
How Cayman Airways accommodates pets
Cayman Airways (KX) accepts small household pets—primarily cats and dogs—on select flights in the cabin and, when conditions allow, in the temperature‑controlled hold or via cargo. Because space is limited and aircraft types vary, always reserve your pet’s space before you buy your ticket and receive written confirmation from Reservations. Trained service dogs are transported at no charge and may travel in the cabin; however, emotional support animals are treated as pets and must meet the standard pet rules. Destination veterinary rules (for example, strict entry controls for the Cayman Islands and some neighboring countries) can limit whether a pet may travel in the cabin or must arrive as manifested cargo. Heat, cold, or aircraft constraints can trigger day‑of‑travel embargoes—Cayman Airways may decline pets in the hold if temperatures are unsafe.
Kennels and weight: what actually fits
In the cabin, your pet must remain in an airline‑approved soft‑sided kennel that fits fully under the seat ahead, with enough room for your animal to stand and turn comfortably. Cayman Airways will confirm the exact under‑seat dimensions for your aircraft at booking; as a planning guide on 737‑8 aircraft, a soft carrier roughly up to 17 x 11 x 9 in (43 x 28 x 23 cm) usually fits, and a combined pet+carrier weight around 9 kg/20 lb is commonly applied. Only one pet is permitted per carrier, and most flights cap the number of in‑cabin pets, so early requests matter. For transport in the hold, use a rigid, IATA‑compliant kennel with metal fasteners, ventilation on three or more sides, leak‑proof absorbent bedding, and empty water/food bowls attached to the door. Expect a weight and size ceiling for checked‑as‑baggage kennels (often up to 32 kg/70 lb including the kennel; larger or heavier must go cargo), and note that brachycephalic breeds (e.g., Bulldogs, Pugs, Persian cats) may be restricted from the hold for safety.
Documents and veterinary clearance
The Cayman Islands are rabies‑free, so entry is tightly regulated: you will typically need a Cayman Islands Department of Agriculture import permit issued in advance, an ISO‑compatible microchip, current rabies vaccination, and a passing rabies antibody (FAVN) titer with required waiting periods. A government‑endorsed health certificate dated close to departure is also required; the exact validity window and wording must match the permit instructions. If you start or connect in the United States, ensure your paperwork is endorsed by USDA APHIS (and check current CDC rules for dogs), while other origins may need similar government stamps. For outbound trips from the Cayman Islands, obtain export clearance from the Department of Agriculture and verify entry rules for your next country before you book your ticket. Keep paper originals handy and store clear photos on your phone; mismatched documents are the most common cause of denied boarding.
Fees, route restrictions, and seasonal notes
Pet transportation on Cayman Airways carries a fee per segment for in‑cabin pets, while pets in the hold are charged as excess baggage or via cargo rates based on size/weight; amounts vary by route, and international flights generally cost more. Some destinations impose special rules—for example, Jamaica typically requires pets to arrive as manifested cargo (service dogs excepted), which means no in‑cabin or checked‑baggage pets on those routes. Cuba, the United States, and other regional points allow pet travel with advance veterinary approvals, but capacity on each flight remains limited. Seasonal heat restrictions are common across the Caribbean; if forecast temperatures are outside safe ranges, pets may not be accepted in the hold and you may be advised to rebook for early morning or cooler months. Cayman Airways Express turboprop services can have tighter kennel size limits and fewer pet spots, so confirm aircraft type and acceptance conditions when you reserve.
Smart preparation before you go
Book early, then crate‑train your pet so the kennel feels like a safe den rather than a surprise on travel day. Schedule a pre‑travel vet visit to verify fitness to fly, vaccines, parasite prevention, and any destination‑specific tests; ask your vet about travel‑safe calming strategies because sedation is not recommended for air travel. Feed a light meal 4–6 hours before departure, offer water up to security, and line the kennel with a familiar cloth plus an absorbent pad. Arrive at the airport earlier than usual to allow time for document checks; keep your pet leashed when outside the kennel and expect to carry the pet through security while the empty carrier is scanned. A compact “pet kit” helps the journey run smoothly:
Copies (paper and digital) of permits, health certificate, and microchip details
Pee pads, wet wipes, and waste bags
A collapsible water bowl and a small bag of your pet’s regular food
A spare leash/harness with ID tags and contact numbers
A familiar blanket or T‑shirt to reduce stress
Final check
Policies and government rules change, sometimes quickly. Before you commit, reconfirm kennel sizing, route acceptance, fees, and documents directly with Cayman Airways and the relevant veterinary authorities. That extra call today can prevent last‑minute surprises—and helps ensure a calmer, safer journey for you and your companion.
Flying KX With Kids: What To Know
A smoother family trip on Cayman Airways
Traveling with little ones on Cayman Airways (KX) is absolutely doable when you know the ground rules and a few smart tricks. Flights are mostly short and regional, which helps, but planning still makes the difference between “fine” and “easy.” In this guide you’ll find how KX treats ages, seats, baggage, and baby gear, plus what to expect onboard. Consider this your quick-reference companion—friendly, practical, and tuned to Cayman Airways’ typical operations. Policies can change, so it’s wise to confirm details with KX before you fly.
Age categories KX uses
Airlines in the region, including KX, generally recognize three ages: infants under 2 years, children 2–11 years, and adults 12 years and up. Your child’s age on the day of each flight segment is what counts; if a birthday happens mid-trip, rules switch for the flights after the birthday. Unaccompanied minor services are a separate topic; this guide focuses on trips where you’re traveling together. Keep a passport for international travel and carry a birth certificate copy for age verification, especially for lap infants.
Seats and tickets for infants
You have two options for a child under 2: travel as a lap infant or buy them their own seat. One lap infant is allowed per accompanying adult; a second infant with the same adult must have a paid seat with an approved child restraint. Lap infants don’t get their own seat assignment, and a small fare and/or taxes typically apply on international routes. If your child turns two before the return, you’ll need a seat for the flights after the birthday—plan this at booking to avoid surprises.
If you purchase a seat for your infant, you may use an approved child restraint for takeoff and landing, which is the safest setup. Choose a window seat for the restraint and avoid exit rows; crew may also limit use in bulkhead rows. On Cayman Airways Express (the small inter-island aircraft), seat width and storage are tighter, so check your device’s dimensions and be ready to gate-check items if required. For any infant, add them to the booking in advance so tickets and taxes are issued correctly.
Baggage allowances for children
When a child has their own ticketed seat, their baggage allowance generally mirrors the adult allowance on that fare and route. Cayman Airways is known for generous checked allowances on many itineraries, but pieces/weights do vary—your e-ticket receipt will show what’s included. Cabin baggage limits are enforced, especially on smaller aircraft, so pack essentials wisely and avoid bulky carry-ons.
Cayman Airways Sir Turtle Rewards Guide
Sir Turtle Rewards is Cayman Airways’ frequent flyer program designed for travelers who hop between Grand Cayman and the region or connect to North America. Joining is free, and your account starts earning from the first KX ticket you fly. Points accrue on eligible Cayman Airways–operated flights and can be redeemed for seats or upgrades when award space is available. If you travel a few times a year, climbing to elite status brings useful perks that smooth your airport experience and can lower your baggage costs.
Membership tiers and how to qualify
Sir Turtle Rewards has a simple tier structure: base Member, then elite Silver and top-tier Gold. You qualify by earning status credit on Cayman Airways–marketed and operated flights within a 12‑month period, typically measured in Status Miles or eligible flight segments. Higher fares and Business Class usually earn status faster, and renewals follow the same rules each program year. Because thresholds and fare-class multipliers can change, it’s wise to check your online dashboard for your live tracker and the current qualification table before planning a status run.
Earning points and partner opportunities
On Cayman Airways flights, you earn redeemable points for every mile you fly, with fare-class multipliers that reward flexible Economy and Business/Business Premier tickets. Always add your membership number when you book or at check‑in, and keep boarding passes in case you need a retro credit. Earning toward elite status generally mirrors redeemable earning but may exclude certain discounted or award fares. If you’re flying a codeshare, confirm that the flight is both marketed and operated by Cayman Airways, as partner‑operated sectors usually do not credit.
Cayman Airways is not part of a global alliance, so partner earning is intentionally limited and focused on the Cayman Islands. From time to time, the airline promotes local partnerships—such as car rentals, hotels, or co‑branded payment cards—that award a small points bonus. These offers can change with little notice, so it’s safest to watch the Sir Turtle Rewards news page or your email for current partners. If you rely on credit card points, check whether your Cayman‑issued card can post as a partner transaction to keep your account active.
Redeeming rewards: flights, upgrades, and more
Your points are best spent on Cayman Airways flights across the network, with one‑way and round‑trip awards available in Economy and, on select routes, Business Class. The points required vary by route, season, and demand, and you’ll still pay applicable taxes and fees at checkout. Award seats are capacity‑controlled, so booking early or being flexible with dates usually produces better availability. If the website can’t price your preferred routing, the reservations team can often piece together an itinerary or waitlist you for an upgrade on eligible fares.
Inside the Cayman Airways Fleet
A compact fleet that fits the islands
Cayman Airways (IATA: KX) runs a right‑sized fleet built for life in and around the Caribbean. At the core are four Boeing 737‑8 jets handling the longer international runs, backed by a small turboprop fleet at the subsidiary Cayman Airways Express for inter‑island hops and nearby destinations. In total, you’ll find about nine aircraft across three types: 4 Boeing 737‑8, 2 Saab 340B+, and 3 De Havilland Canada DHC‑6 Twin Otter Series 300. It’s a tidy mix that keeps schedules reliable while matching each route to the aircraft that does it best.
The workhorses and how they’re set up
If you’re flying to the U.S. or farther afield, chances are you’ll be on the 737‑8. These jets typically seat about 160 passengers in two cabins: a small Business Class with 2‑2 recliners up front, and Economy behind, including a handful of extra‑legroom rows. Expect the latest Boeing Sky Interior with larger bins and mood lighting, plus power for devices and streaming entertainment to your own screen—comforts that punch above the airline’s size. The 737‑8’s range also lets KX reach beyond the Southeast U.S., opening seasonal and long‑thin routes that older 737s struggled to support.
Closer to home, Cayman Airways Express bridges the islands. The Saab 340B+ usually carries around 34 passengers in a single cabin and is ideal for Grand Cayman–Cayman Brac and short hops to nearby gateways. For Little Cayman’s runway—short, narrow, and truly island‑style—the DHC‑6 Twin Otter is indispensable. This rugged, STOL‑capable turboprop seats up to 19 and can operate where most airliners simply can’t, keeping the smallest communities connected.
Newest and oldest aircraft in service
The newest faces in the fleet are the later‑delivered 737‑8 airframes, added after 2019 as the airline completed its jet renewal. They arrived with improved cabins, better range, and far lower fuel burn than the classics they replaced. On the other end of the timeline, some Twin Otter airframes trace their lineage back decades—proof of just how durable the type is when carefully maintained and periodically upgraded. Between these bookends sits the Saab 340B+, modernized with refurbished interiors and avionics to keep regional operations smooth.
Eating and Drinking on Cayman Airways
What to expect onboard
Cayman Airways (KX) keeps inflight dining simple, reflecting a network of short and medium hops around the Caribbean and North America. In Economy you can count on complimentary non-alcoholic drinks and a light snack, delivered with the airline’s easygoing Caymanian hospitality. The standout touch is the complimentary Sir Turtle Rum Punch, a small tradition that’s served to adults where regulations allow. There isn’t a sprawling buy‑on‑board catalog or elaborate hot entrées in the main cabin, and service pace is tuned to flight time. If your aircraft features a premium cabin, expect an upgraded tray with more substantial items and a wider drink selection.
Quality favors reliability over fuss: branded, sealed snacks with clear ingredients and familiar flavors, alongside plenty of ice and refills. Variety changes slightly by route and time of day, but the overall style is light and tidy rather than heavy meals. You won’t find a headline partnership with a celebrity chef, yet there’s a quiet emphasis on local character—most notably in the rum punch and the warm, unhurried service cadence. Think of it as travel-friendly fare that holds up well in the Caribbean climate. It’s a straightforward approach that keeps the cabin efficient while still feeling welcoming.
Meals by flight length and cabin
On inter-island hops of 30–45 minutes, service is streamlined to water or juice, and a snack only if time permits. Short international legs of about 1–2 hours, such as to Miami or Kingston, bring a beverage cart with sodas, juices, and usually coffee or tea, plus a packaged snack like chips, cookies, or nuts. Flights in the 2–4 hour range typically add a second drinks pass and a slightly larger snack portion or box, still focused on shelf-stable items. Economy cabins generally do not use ovens, so hot meals are not the norm. If you prefer something heartier, consider eating in the terminal before boarding.
In Business Class (offered on select Boeing 737 services), you’ll see a more substantial presentation: a tray with a cold plate or hearty snack, fresh bread or pastry, and premium beverages. Breakfast departures may feature yogurt, fruit, and bakery items; later flights lean toward salads, sandwiches, or wraps with sweet bites. Portions are sized for regional flying—thoughtful and fresh rather than multi-course fine dining. Menus can vary by flight and provisioning, so it’s best to view any posted sample as indicative rather than guaranteed.
Dietary needs and special meals
Because the inflight offering centers on snacks, Cayman Airways does not maintain an expansive catalog of special meals like vegan, kosher, halal, or low‑sodium entrées. Vegetarian passengers usually find suitable choices among the packaged items, but strict diets may require bringing your own food. If you have specific needs, to note allergies or requests; formal pre‑orders are limited and not guaranteed. The crew can help identify ingredients printed on packages, yet substitutes may be constrained by what’s loaded that day. Planning ahead is the most reliable way to stay comfortable.
Cayman Airways In‑Flight Entertainment Guide
What you can expect onboard
Cayman Airways (KX) keeps entertainment simple and reliable, with the experience varying by aircraft and route. On most Boeing 737‑8 services, a complimentary, wireless in‑flight entertainment portal streams movies, TV episodes, music, and kids’ programming straight to your device; you’ll often also find a moving map and a few casual games. On very short interisland sectors—typically operated by Twin Otter aircraft—formal IFE isn’t provided due to the brief flight time; here, the view through the window does the work. The library isn’t endless, but it’s curated for regional flying and refreshed regularly so there’s usually a mix of recent releases, family favorites, and Caribbean‑themed content.
How to watch: seatback vs. your device
Cayman Airways emphasizes personal devices over built‑in screens. On the 737‑8 fleet, seatback screens are not installed, so plan to watch on your own phone, tablet, or laptop. Access is straightforward: switch to airplane mode, enable Wi‑Fi, join the onboard network, and open your web browser to the portal indicated on the card in your seat pocket—no mobile data is used and, in most cases, no app download is required. Bring your own headphones; both wired and Bluetooth (in airplane mode) are typically fine, though wired sets remain the most universally reliable onboard. If streaming isn’t available on your specific flight, cabin crew will let you know after takeoff.
Variety and quality of the content
Expect a focused but well‑rounded selection designed for flights across and beyond the Caribbean. You’ll usually see a few new or recent movies, a spread of TV shows that suit short viewing windows, and music playlists or podcasts for relaxed listening. Families are well served by dedicated kids’ titles, and you may notice regional documentaries or travel features that spotlight Cayman and its neighbors. Many titles offer subtitles or alternate audio, though availability varies by month and license. Think quality over quantity: a tidy library that’s easy to navigate and refreshes regularly.
Cabin differences and what actually changes
Entertainment access is the same in Economy and Business Class on flights with the wireless portal—there isn’t separate or exclusive content by cabin. The main difference is comfort: more personal space can make device viewing easier at the front of the cabin. Power outlets and USB availability can vary by aircraft configuration and even by seat, so it’s wise to start with a full charge and carry a small power bank. On short interisland hops, neither cabin typically offers streaming IFE simply because there isn’t time to use it meaningfully.
Lap infants usually do not receive a standard checked-bag allowance, but KX typically carries essential baby items for free. Expect to be able to check or gate-check a collapsible stroller and a car seat at no charge, and to bring a small diaper bag on board in addition to your own item. On Cayman Airways Express, larger bags and even some compact strollers may be tagged and placed in the hold at the aircraft door due to limited cabin space. Always tag your gear at check-in so it’s tracked correctly.
Strollers, car seats, and bassinets
Strollers can be checked at the counters or taken to the gate; for island hops, they’re often returned planeside on arrival, which is convenient with sleepy toddlers. Use a gate tag and remove accessories before boarding so nothing gets lost. For connections, allow time to collect a gate-checked stroller between flights—especially helpful at Grand Cayman (GCM).
For car seats, look for labels such as FAA/Transport Canada/UK CAA/EU approval. Rear-facing seats are fine if they fit the aircraft seat pitch and do not block recline or egress; otherwise use forward-facing per the manufacturer’s limits. Place the restraint at the window, never in an exit row, and be ready for crew to verify it. KX does not widely advertise onboard bassinets on its fleets, and they’re generally not available—plan to hold your infant or use a paid seat with an approved restraint instead.
Meals, entertainment, and boarding
Most KX flights offer light snacks and beverages; dedicated children’s meals are not typically provided, so bring familiar foods. Formula, breast milk, and baby food are allowed in reasonable quantities—declare them at security and ask crew for hot water rather than handing over bottles to be heated. Pack more wipes, bibs, and clothes than you think you’ll need; short tropical flights still produce big messes.
Seatback screens are uncommon and Wi‑Fi may not be available, so bring a charged tablet, child-safe headphones, and an offline playlist. Families with young children are usually invited to pre-board—this is worth taking so you can settle car seats and organize your row without pressure. Keep one compact pouch of in-flight essentials under the seat ahead of you; overhead bins can be tight and you’ll want quick access.
Practical advice that really helps
Time your feeds for takeoff and initial descent to ease ear pressure; sucking and swallowing works wonders for infants, and lollipops or sippy cups help older kids. Choose seats near a lavatory but not directly beside it to reduce foot traffic and noise. If you’re traveling solo with a child, tell the crew at boarding—KX cabin teams are typically supportive with small but meaningful help. In hot, sunny weather, a clip-on shade for the stroller and a light muslin blanket are more useful than heavy layers.
Quick pre-trip checks:
Documents: passports, any required consent letters, and a birth certificate copy for lap-infant age proof.
Gear: labels on stroller/car seat, and manufacturer approvals visible.
Seating: window seat for a car seat; avoid exit rows and confirm bulkhead rules.
Baggage: verify your exact allowance on the e-ticket; pack a separate diaper kit.
Connections: add buffer time at GCM for immigration and to retrieve gate-checked items.
Finally, policies can shift by route and aircraft. A quick call to Cayman Airways or a check of your booking before departure will confirm the latest on fares, baggage, and gear—giving you peace of mind and a smoother start to your family trip.
Cayman Airways does not publish broad partner‑airline redemptions, and cross‑carrier awards are rare outside of special promotions. Instead, look for non‑flight uses that matter on island trips—such as paying with points for an extra checked bag, a change fee, or an airport lounge pass—when offered in your account. Upgrade awards are sometimes released close to departure, which can be a low‑cost way to sample Business Class on shorter sectors. As with earning, redemption rules can change, so review the award chart and terms in your account before you commit.
Benefits by tier: what you can expect
Even as a base Member, you unlock access to member‑only fares and the ability to earn and spend points without blackout dates on many flights. Stepping up to Silver generally brings priority check‑in and boarding, preferred seat selection when available, and a small mileage/points bonus on every flight. Silver members also tend to receive priority on standby lists and occasional fee discounts during schedule disruptions. Baggage benefits can apply on specific routes, but they depend on the fare you bought and local regulations, so always confirm the allowance shown on your e‑ticket.
Top‑tier Gold adds the most tangible comforts for frequent travelers. Expect access to the Sir Turtle Club Lounge in Grand Cayman (GCM) when flying the same day, with partner lounge options at select outstations where agreements exist. Gold members typically receive a higher mileage bonus, priority baggage handling, and an enhanced checked‑baggage allowance compared with standard tickets. A dedicated service channel and higher priority for rebooking during irregular operations help protect your plans when weather or air traffic control throws a curveball.
Tips to maximize your Sir Turtle value
Maximizing Sir Turtle Rewards is about timing and attention to detail. Try to book early for peak island travel periods, because award seats to and from Grand Cayman can be snapped up quickly. When you can be flexible, check midweek departures or shoulder‑season dates; you’ll often find lower points prices and more upgrade space. Keep an eye on your account activity too, because points can expire after a period of inactivity, and a small partner transaction or short hop can reset the clock.
Always add your number to every booking and boarding pass.
Watch for limited‑time promos that boost earning on specific routes.
Compare one‑way vs. round‑trip awards; pricing can differ by direction.
If offered, use points‑plus‑cash to stretch a small balance.
Close to a tier? Choose legal connections that add an extra segment.
Keep receipts for retro‑credit requests if a flight doesn’t post automatically.
In a small, island‑focused program, the biggest value usually comes from redemptions on the carrier’s own metal rather than chasing exotic partner routings. That focus can be a strength, because the rules are straightforward and the points you earn on everyday KX flights convert directly into future trips home. With a clear view of your tier progress, you can plan the extra journey that locks in Silver or Gold before the year ends. Most of all, treat your points like a travel budget: earn steadily, redeem intentionally, and enjoy the warm Cayman welcome along the way.
What’s next: orders, renewals, and retirements
Cayman Airways finished retiring its last 737‑300 in the late 2010s, closing the chapter on the classic‑jet era. For now, the plan centers on getting the most out of the four 737‑8 in service rather than rapid fleet growth, with no publicly announced additional jet orders at the time of writing. On the regional side, the airline continues to evaluate options for future turboprop renewal. Decisions there are closely tied to infrastructure—particularly any runway improvements for Little Cayman—which would determine whether upgraded Twin Otters or alternative types make sense. Until then, expect the Saabs and Twin Otters to remain the nimble backbone of inter‑island flying.
The sustainability angle you’ll actually notice
You feel the airline’s sustainability push most clearly on the 737‑8. Compared with the retired 737‑300s, the MAX burns roughly 15–20% less fuel per seat and produces fewer emissions and less noise—a big win for an island nation where environmental stewardship matters. Operationally, KX leans on practices like electronic flight bags, careful weight management, and single‑engine taxiing when conditions allow to trim fuel use further. The turboprops also help: on short sectors, the Saab 340B+ and Twin Otter offer excellent fuel efficiency per seat and can operate closer to communities, reducing long ground transfers.
A few aircraft facts worth sharing
Cayman Airways was among the first Caribbean carriers to put the 737‑8 into revenue service, using it to launch longer routes (including West Coast seasonal service) that showcase the jet’s range. The iconic “Sir Turtle” logo you’ll spot on the tail has been part of the airline’s identity for decades and adorns every type in the fleet. And while the Twin Otter may look vintage, its short‑takeoff prowess is the reason KX can serve Little Cayman at all—an essential link for residents and visitors alike. It’s a fleet that’s small by global standards, but thoughtfully chosen for the realities of island flying—reliable, efficient, and ready for both quick hops and ocean‑spanning journeys.
contact the airline at least 48 hours in advance
For severe allergies, inform reservations and the cabin crew when boarding, and carry your medication and action plan. Cabins are not nut‑free and cross‑contact is possible, so sealed, self‑provided snacks are a smart backup. Refrigeration is limited on board; use a small, security‑compliant cooler pack if you’re carrying perishables. If you’re seated in the premium cabin, the team may simplify a tray to suit your needs, but there is no formal allergy‑friendly menu.
Drinks and the rum punch tradition
Water, soft drinks, juices, and usually coffee or tea are complimentary across cabins. The airline’s hallmark is the Sir Turtle Rum Punch, offered gratis to adults of legal drinking age when local laws permit. Availability of beer, wine, or spirits can vary by route and stock; in Economy it may be limited or sold when offered, while in Business Class a broader selection is often included. As on all airlines, you may not consume your own alcohol brought on board, and service is at the crew’s discretion for safety. If you’d like the flavor without the alcohol, ask for a fruit‑punch mocktail—crews are happy to pour it.
Smart tips before you fly
A little preparation goes a long way on regional flights. If you want a full meal in the air, eat at the airport or pack something you love, then enjoy the onboard snacks as a bonus. Request drinks early if you’re seated toward the back on very short legs, as service has to wrap quickly. Bring a refillable bottle to top up after security, especially in the tropical heat. And if you have dietary rules or allergies, put them on record with the airline and carry your own backup.
Pre‑plan special diets: bring sealed, non‑liquid foods; the airline’s pre‑order options are limited.
Note allergies with reservations and again at the gate; cabins aren’t nut‑free.
For inter-island connections on Cayman Airways Express, expect minimal or no trolley service—buy snacks in the terminal.
Card payments are standard on many airlines; if alcohol is sold on your flight, assume purchases are cashless.
Keep identification handy for alcohol service and respect destination regulations.
If the rum punch is a must-try, but you’re not drinking, ask for it sans rum.
Wi‑Fi and streaming, clearly explained
The onboard Wi‑Fi you connect to for entertainment is a closed network used solely for the IFE portal. In other words, it provides streaming to your device but not internet access—email, messaging, and browsing the web aren’t supported. This setup helps keep the service stable even when flying over water. If you need to work online, plan to do so before boarding or after landing, and consider downloading what you’ll need ahead of time. Content availability and portal features may evolve, so check the pre‑flight information and the seat‑pocket card for current details.
How the content gets onboard
Cayman Airways collaborates with a specialized wireless‑IFE partner to host the portal and license shows and films from major studios and regional distributors. This approach allows the airline to rotate titles frequently, highlight Caribbean storytelling, and keep playback smooth without relying on satellite connectivity. It’s a practical solution for a network with both short island hops and medium‑haul flights.
Tips to get the most from IFE
A little preparation pays off so you can relax and press play without fuss. Keep your device updated—modern browsers handle encrypted streaming more smoothly—and pack lightweight, comfortable headphones. If you’re traveling with children, pre‑download a backup episode or two just in case they fall in love with a series mid‑flight. And remember that lighting and battery matter: dim the screen slightly to save power and use a simple phone stand to free your hands.
Charge devices fully and carry a compact power bank and cable.
Bring reliable wired earbuds (plus any adapter) and, if you prefer, Bluetooth as a backup.
Update your browser/apps before travel; disable VPNs while connecting to the portal.
Pre‑download personal content for routes where streaming isn’t offered.
Scan the seat‑pocket card for the portal link/QR and quick troubleshooting steps.
For families, set up kids’ profiles and volume limits before boarding.
Note: Specific features can vary by aircraft and route and may change over time. When in doubt, check your booking details or ask the crew for the latest onboard options.
