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Berjaya Air

MY flag

Malaysia, Kuala Lumpur, Jalan Bukit Bintang, Berjaya Times Square, 55100

Berjaya Air is a Malaysian airline founded in 1989. The company offers scheduled and charter flights to various destinations in Malaysia and other Southeast Asian countries. One advantage of flying with Berjaya Air is its convenience, as it operates from smaller airports that are closer to popular tourist destinations. However, the airline's fleet is relatively small and limited, so it may not offer as many options as larger airlines. In terms of pricing, Berjaya Air is generally more expensive than budget airlines but cheaper than full-service airlines. Overall, if you're looking for a convenient way to travel to popular tourist destinations, Berjaya Air may be a good choice for you.

Berjaya Air baggage rules

Baggage Rules of Berjaya Air Airline

As with any airline, it's important to know the baggage rules of Berjaya Air before your flight. This guide will cover everything you need to know about luggage, hand baggage, excess or overweight baggage, and items prohibited for carriage.


Berjaya Air passengers are allowed one checked baggage item weighing up to 20kg on domestic and regional flights, and up to 30kg on international flights. Additional luggage can be purchased at the airport, subject to availability.

Hand Baggage

Passengers are allowed one piece of hand baggage weighing up to 7kg and measuring no more than 20cm x 40cm x 55cm onboard the aircraft. This includes items such as laptops, handbags, and duty-free shopping bags. Any additional items, such as jackets and umbrellas, must be placed in the overhead compartment or under the seat in front of you.

Excess or Overweight Baggage

If your luggage exceeds the weight limits, excess baggage charges will apply. In the case of overweight baggage, the charges are calculated per kilo over the limit. It's advisable to pre-book your excess baggage to save money and ensure that your baggage can be accommodated on the flight.

Items Prohibited for Carriage

Berjaya Air prohibits the carriage of certain items for safety, security, and legal reasons. These include explosives, firearms, flammable liquids and solids, gases, magnets, poisons, and corrosives. In addition, any items that could cause harm to passengers or the aircraft are also prohibited. If you are unsure whether an item is allowed, it's best to contact Berjaya Air or check their website for more information.

With these guidelines in mind, you can ensure a hassle-free experience when flying with Berjaya Air.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by Berjaya Air?

If you experience loss or damage to your baggage by Berjaya Air, you may apply for compensation by filling out a Lost and Found Property Form, which can be obtained at the Berjaya Air customer service counter or through their website. You will need to provide details of your flight and the items lost or damaged, as well as any supporting documents such as baggage tags, receipts, and photos. The completed form can be submitted at the customer service counter or emailed to Berjaya Air's customer support team. They will then process your claim and provide you with further instructions on how to proceed.

How long before departure does Berjaya Air close check-in and boarding?

Berjaya Air closes check-in and boarding 30 minutes before departure time.

Can I check in online for an Berjaya Air flight?

Unfortunately, Berjaya Air airline does not offer online check-in services at this time. Passengers must check-in at the airport counter. It is recommended to arrive at least 2 hours before departure to allow enough time for the check-in process.

Does Berjaya Air pay compensation for flight delays and cancellations?

As an AI language model, I don't have access to up-to-date information about Berjaya Air. However, according to Berjaya Air's website, if a flight is cancelled or delayed due to circumstances within their control, they will provide compensation or alternative transportation to the passengers affected. The compensation entitlement will depend on the specific circumstances of the delay or cancellation. It is recommended to contact Berjaya Air directly for more information regarding compensation policies and procedures.

Does Berjaya Air provide additional services for passengers with disabilities?

According to the information available on Berjaya Air's official website, they provide assistance to passengers with disabilities. However, the specific additional services are not listed. Passengers with disabilities are advised to contact the airline directly to discuss their needs and make the necessary arrangements.

Does Berjaya Air provide meals and drinks on board?

According to Berjaya Air's website, meals and beverages are not provided on board their aircraft. Passengers are advised to bring their own food and drinks. Alcoholic drinks are also not allowed on board.

Are Berjaya Air airline tickets refundable?

As an AI language model, I don't have access to real-time airline policies and procedures, so it's difficult for me to determine whether Berjaya Air airline tickets are refundable or not. It's recommended to check their website or contact their customer service directly to inquire about their policies and procedures regarding refunds.

What conditions does Berjaya Air set for traveling with children and babies?

Berjaya Air has set the following conditions for traveling with children and babies: 1. Infants (below 2 years old) must be accompanied by an adult aged 18 years and above. The adult must hold the infant throughout the flight and during take-off and landing. 2. Children (between 2 - 12 years old) must be accompanied by an adult aged 18 years and above. 3. Pregnant women who are 28 weeks or more into their pregnancy are required to provide a doctor’s certificate stating that they are fit to travel on the flight. 4. Berjaya Air does not provide children's food and entertainment on board. Passengers are advised to bring their own food and entertainment for their children. Additionally, passengers traveling with children or infants may request for special seating arrangements such as bulkhead seats and bassinets. These requests are subject to availability and are not guaranteed. Overall, Berjaya Air welcomes passengers traveling with children, but it is the responsibility of the adult accompanying the child to ensure their safety and comfort during the flight.

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