Cheap flights and airline tickets from Bassaka Air Limited

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Bassaka Air Limited

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Cambodia, Phnom Penh, No. 27A Street 134, Sangkat Mittapheap, Khan 7 Makara, 12253

Bassaka Air Limited is a Cambodia-based airline founded in 2014. The airline aims to connect Cambodia to other countries and boost its economy. Its advantages are its newer fleet of planes, experienced staff, and strategic location. However, the disadvantage is its limited destinations. Pricing policy is affordable for the average traveler, making it accessible to many. Overall, Bassaka Air is a great option for those traveling within Cambodia and neighboring countries.

Bassaka Air Limited baggage rules

Baggage Rules of Bassaka Air Limited

Bassaka Air Limited is a Cambodian airline that operates flights to various destinations in Asia. If you are planning to fly with this airline, it is important to know the baggage rules to avoid any confusion or additional charges. Here are some of the rules you need to be aware of:


Passengers are allowed to check in up to 20 kg of luggage, which should not exceed the maximum size of 158 cm (length + width + height). Any baggage exceeding these limits will be subject to additional fees or may not be accepted for carriage.

Hand baggage

Bassaka Air allows passengers to carry one item of hand baggage on board, which must not exceed 5 kg in weight and 56 cm x 36 cm x 23 cm in size. In addition, passengers are allowed to carry a small personal item such as a handbag or laptop bag.

Excess or overweight baggage

If your baggage exceeds the limit of 20 kg or the maximum size, you will need to pay additional fees for each extra kilogram or for oversized baggage. These fees vary depending on the route and destination of your flight, so it is best to check with the airline directly or during the booking process for the exact fees.

Items prohibited for carriage

Bassaka Air has certain restrictions on the items that can be carried on board. These include items such as explosives, firearms, flammable substances, and other dangerous goods. In addition, the airline may restrict the carriage of certain items, such as liquids or sharp objects, in the cabin or in checked-in baggage. It is recommended that you check with the airline before packing any item that you are unsure about.

Overall, it is important to follow the baggage rules set by Bassaka Air to avoid any inconvenience or additional charges. Remember to pack only the necessary items and to check the size and weight of your baggage before arriving at the airport.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by Bassaka Air Limited?

You can apply for compensation in case of loss or damage to your baggage by Bassaka Air Limited at their designated baggage claim counter at the airport. You need to fill out a Property Irregularity Report (PIR) and provide proof of ownership. If you have left the airport, you can contact their customer service department and file a claim within 7 days of the incident.

How long before departure does Bassaka Air Limited close check-in and boarding?

Bassaka Air Limited typically closes check-in and boarding 45 minutes before departure.

Can I check in online for an Bassaka Air Limited flight?

Bassaka Air Limited does not offer online check-in for its flights at the moment. Passengers are required to check-in at the airport counter. Passengers are advised to arrive at the airport at least 2 hours before the scheduled departure time.

Does Bassaka Air Limited pay compensation for flight delays and cancellations?

As an AI language model, I do not have access to real-time information about Bassaka Air Limited's policies regarding compensation for flight delays and cancellations. However, it is advisable to check their terms and conditions or contact their customer service for more information on their compensation policies.

Does Bassaka Air Limited provide additional services for passengers with disabilities?

Yes, Bassaka Air Limited provides additional services for passengers with disabilities. Passengers with disabilities can request for assistance from the airline staff during check-in, boarding, and disembarkation. The airline also allows passengers to bring their mobility aids like wheelchairs and oxygen concentrators on board. However, these requests need to be informed to the airline in advance.

Does Bassaka Air Limited provide meals and drinks on board?

Yes, Bassaka Air Limited provides meals and drinks on board depending on the duration of the flight and the type of ticket purchased. Alcoholic drinks are also available for purchase on board, but consumption may be subject to restrictions and regulations in certain countries.

Are Bassaka Air Limited airline tickets refundable?

According to Bassaka Air's terms and conditions, airline tickets are non-refundable. However, certain circumstances may allow for a ticket to be refunded or changed, such as in the case of flight cancellation or a medical emergency. It is recommended to contact Bassaka Air's customer service for more information.

What conditions does Bassaka Air Limited set for traveling with children and babies?

Bassaka Air Limited requires that children under the age of 12 must be accompanied by a parent or guardian who is 18 years or older. Babies under the age of 2 may travel on an adult's lap, but they must be secured with a special seatbelt during takeoff and landing. Bassaka Air does not provide children's food or entertainment on board, but parents may bring their own snacks and toys for their children.