Azur Air Ukraine is a Ukrainian charter airline founded in 2015. The airline offers flight services to popular holiday destinations in Egypt, Greece, Turkey, and Spain. The airline's advantage is its customer-oriented approach and top-notch services. However, the airline's disadvantage may be its limited destination network. The pricing policy of Azur Air Ukraine is affordable for an average traveling person, making it a perfect choice for travelers on a budget. Overall, Azur Air Ukraine is a reliable airline that offers quality services at reasonable prices.
Baggage rules of Azur Air Ukraine airline
Passengers of Azur Air Ukraine are allowed to carry checked-in luggage on their flights. The number of pieces and weight limit depends on the class of travel and fare type booked. For Economy class, the baggage allowance is 1 piece of luggage weighing up to 20 kg. For Business class, the baggage allowance is 2 pieces of luggage each weighing up to 32 kg.
Passengers of Azur Air Ukraine are allowed to carry one piece of hand luggage on board their flight with them. The luggage should not exceed the dimensions of 55x40x20 cm and the weight of 5 kg.
Excess or overweight baggage
In case of excess or overweight baggage, passengers of Azur Air Ukraine will be required to pay an additional fee depending on the weight and size of the luggage.
Items prohibited for carriage
Azur Air Ukraine prohibits carrying of the following items on board their flights: firearms, explosives, flammable substances, toxic substances, radioactive substances, compressed gas, corrosive substances, and any other item deemed hazardous by the airline. Passengers are encouraged to check with the airline for a full list of prohibited items before packing.
In case of loss or damage to baggage by Azur Air Ukraine, you should contact the airline's baggage claim office as soon as possible and fill out a baggage irregularity report. You can do this at the baggage claim counter at the airport or by contacting the airline's customer service by phone or email. Make sure to provide all necessary information such as your flight details, baggage tag receipts, and a description of the lost or damaged items. The airline will then investigate your claim and provide compensation according to their regulations.
Azur Air Ukraine closes check-in and boarding 40 minutes before departure time.
Unfortunately, Azur Air Ukraine does not currently offer online check-in services. Passengers must check in at the airport counter for their flight. It is recommended to arrive at the airport at least three hours before departure time.
As an AI language model, I cannot provide my personal opinion on the matter. However, according to European Union regulations, airlines operating flights from and to EU countries are required to pay compensation for flight delays and cancellations in certain circumstances. Azur Air Ukraine provides flights to and from EU countries and is thus subject to these regulations. Passengers may be eligible for compensation if their flight is delayed for more than three hours, cancelled with less than 14 days’ notice, or if they are denied boarding due to overbooking. The amount of compensation depends on the length of the delay and the distance of the flight. Passengers are advised to contact Azur Air Ukraine customer service and file a complaint to claim their compensation.
Unfortunately, there is no information available on Azur Air Ukraine's website regarding additional services for passengers with disabilities. It is recommended that passengers with disabilities contact the airline directly to inquire about any accommodations or assistance that may be available.
Azur Air Ukraine does provide meals and drinks on board, including alcoholic beverages. The availability of free meals and drinks will depend on your ticket type and the duration of your flight. Some ticket types may not include free meals and drinks, but you can purchase these items on board. Alcoholic drinks are available for purchase on board the aircraft and can only be consumed by passengers who are at least 18 years old.
According to the Azur Air Ukraine website, refund conditions for tickets depend on the fare type and booking class. Some fare types may not be refundable, while others may be subject to cancellation fees. It is recommended to contact the airline directly or check the terms and conditions of the booked ticket to determine the refund policy.
Azur Air Ukraine allows children to travel starting from 7 days after birth with a parent or guardian. Children between the ages of 7 days and 2 years are considered infants and can travel on an adult's lap for a fee. Children over 2 years old must have their own seat and parents can book a children's ticket for them. The airline offers children's meals on board upon request, but this must be ordered at least 72 hours before the flight. Entertainment for children includes movies and TV shows, but it's recommended that parents bring their own toys, activities, and books to keep their children entertained during the flight. During takeoff and landing, parents or guardians must secure infants on their laps using an infant belt, and children must wear seat belts during the flight. The airline also recommends that parents bring a doctor's note if their child has a medical condition or injury that needs attention during the flight.