Aurora Airline was founded in 2013 and is a subsidiary of Aeroflot. Its advantages include a good safety record, modern fleet of planes, and a range of destinations throughout Russia. However, its disadvantages include mixed reviews on customer service and lack of international routes. In terms of pricing, Aurora has a range of ticket prices, but overall it is considered affordable for the average traveler. Whether you are traveling for business or leisure, Aurora Airline can get you to your destination safely and at a reasonable cost.
Baggage Rules of Aurora Airlines
When you are traveling, it is essential to know the baggage rules of your airline to avoid any mishaps. Aurora Airlines have certain rules and specifications for the carriage of luggage, hand baggage, excess or overweight baggage, and prohibited items. Let us look at these rules in detail in this article.
Aurora Airlines allows passengers to carry free baggage as per the class of travel. For passengers traveling in economy class, 1 piece of baggage weighing up to 23 kgs is allowed. For business class passengers, 2 pieces of baggage weighing up to 32 kgs each are allowed. Any additional baggage beyond the specified allowance will be charged as excess baggage.
Hand Baggage Allowance
Aurora Airlines allows passengers to carry hand baggage that can fit under the seat or overhead bin. The dimensions of the hand baggage must not exceed 55 x 40 x 20 cm, and the weight must not exceed 10 kgs.
Excess or Overweight Baggage
If your luggage exceeds the free allowance weight or size specifications, Aurora Airlines will charge you as excess baggage. The charges are calculated as per the weight and zone of travel. If your baggage is overweight, additional charges will apply per kilogram.
Items Prohibited for Carriage
Aurora Airlines has a list of items that are strictly prohibited for carriage. It includes flammable substances, explosives, corrosive items, and any other material that may pose a threat to the security of the aircraft. It is better to check with the airlines before carrying any restricted item to avoid any legal consequences or delays.
Aurora Airlines has specific rules and specifications for the carriage of checked-in luggage, hand baggage, excess baggage, and prohibited items. It is essential to check these rules before you travel to avoid any inconvenience or additional charges at the airport. Follow these rules to have a smooth and safe journey with Aurora Airlines.
In case of loss or damage to your baggage by Aurora, you should contact their customer service or baggage services department as soon as possible. You can find their contact information on their official website or on your ticket confirmation. Make sure to provide detailed information about your baggage and the incident, and keep all relevant documents and receipts for proof of value and ownership. Aurora will generally investigate the claim and offer compensation or reimbursement based on their policies and regulations.
Aurora closes check-in and boarding 45 minutes before departure.
Yes, it is possible to check in online for an Aurora airline flight. Online check-in can be done through the Aurora Airlines website or mobile app. Online check-in usually opens 24 hours before departure. Passengers can select their seat and print their boarding pass or save it on their mobile device.
Yes, Aurora may pay compensation for flight delays and cancellations, but it depends on the circumstances. If the delay or cancellation is caused by factors within the airline's control, such as maintenance issues or staffing problems, passengers may be eligible for compensation according to international air passenger rights laws. However, if the delay or cancellation is caused by factors outside of the airline's control, such as extreme weather conditions or air traffic control issues, the airline may not be required to pay compensation. It is best for affected passengers to contact Aurora's customer service or check the airline's website for more information on their specific case.
Yes, Aurora provides additional services for passengers with disabilities. They offer wheelchair assistance, airport transfers, and special meals for passengers with dietary restrictions. They also allow service animals to travel with passengers. Passengers with disabilities should inform the airline of their needs at least 48 hours prior to their flight. Aurora staff are trained to assist passengers with disabilities in boarding and exiting the aircraft.
As an AI language model, I cannot speak for Aurora as policies may change. However, Aurora Airline can provide meals and drinks on board depending on the flight type and duration. Whether or not alcoholic drinks are allowed depends on the airline's policy and the rules of the country that the plane operates in. It is best to check with the airline before boarding the flight.
As an AI language model, I cannot provide information about a specific airline's policies. However, it's best to check the terms and conditions of your ticket or contact Aurora directly to inquire about their refund policy.
Aurora sets the following conditions for traveling with children and babies: 1. Age limit: Children who are less than two years old on the date of departure are classed as infants and travel free of charge. Children aged between two and 16 years old are classed as children and must have a valid ticket to travel. 2. Children's tickets: Children aged between two and 16 years old require a valid ticket to travel. Their tickets will usually be cheaper than adult tickets. 3. Seats: Infants up to 24 months can travel on an adult's lap. If a seat is required, it has to be purchased at normal fares. Children aged 2 and above have to be seated in their own seats. 4. Documentation: All children and infants must have their own valid passport and visa, where necessary. Yes, there are children's food and entertainment options on board Aurora cruises. The cruise ship offers a dedicated kids' club, where children can enjoy various activities, games and entertainment. The kids club is divided into several age groups, and they have a full program to keep the kids entertained throughout the day. The ship also has dedicated children's menus for breakfast, lunch, and dinner, offering a range of kid-friendly options. The crew tries their best to ensure the kids have as much fun as possible while on board.