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Alitalia CityLiner

IT flag

Italy, Rome, Via Alberto Nassetti, 2, 00054

Alitalia CityLiner is an Italian airline founded in 2011 that operates flights to various destinations in Italy and Europe. Their advantage is that they offer regional flights to smaller cities that other airlines may not service. However, their disadvantage is that their pricing policy is not always the most competitive, which may make it expensive for the average traveler. Overall, Alitalia CityLiner is a good option for travelers looking for convenient regional flights but may not be the best for those on a tight budget.

Alitalia CityLiner baggage rules

Baggage Rules of Alitalia CityLiner Airlines

Alitalia CityLiner Airlines is known for providing exceptional services to its passengers. If you are planning to travel with Alitalia CityLiner Airlines soon, it is essential to know the baggage rules of the airline. This article will discuss the different baggage rules of Alitalia CityLiner Airlines in detail.


Alitalia CityLiner Airlines allows passengers to carry one piece of checked luggage weighing up to 23 kg. The size of the luggage must not exceed the dimensions of 158 cm. If your luggage exceeds this limit, additional fees may apply. The maximum weight limit for oversized luggage is 32 kg, and the dimensions must not exceed 250 cm. Passengers can also carry additional bags at an extra cost.

Hand Baggage

Passengers are allowed to carry one piece of hand baggage and one personal item. The hand baggage must not exceed the dimensions of 55 x 35 x 25 cm and should weigh no more than 8 kg. The personal item can be a handbag, briefcase, or laptop bag and should not exceed 40 x 30 x 15 cm. It is essential to note that the hand baggage and personal item should fit into the overhead lockers or under the seat in front of you.

Excess or Overweight Baggage

Passengers are allowed to carry excess or overweight baggage at an extra cost. If your luggage exceeds the weight limit of 23 kg, additional charges will apply, and the charges will depend on the destination and weight of the luggage. Similarly, oversized luggage will also incur additional fees.

Items Prohibited for Carriage

Passengers are prohibited from carrying several items on Alitalia CityLiner Airlines, including sharp objects, firearms, explosives, and flammable items. It is essential to check with the airline's website for a detailed list of prohibited items before packing your luggage.

In conclusion, it is essential to follow the baggage rules of Alitalia CityLiner Airlines to avoid any inconvenience during your trip. Make sure to check the weight and dimensions of your luggage before boarding the flight and avoid carrying any prohibited items.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by Alitalia CityLiner?

You can report the loss or damage to your baggage by Alitalia CityLiner by contacting their Lost & Found department directly. You can find all the contact information on their website under the "Contact Us" section. Alternatively, you can contact their customer service team or file a claim through their website.

How long before departure does Alitalia CityLiner close check-in and boarding?

Alitalia CityLiner typically closes check-in and boarding 40 minutes prior to departure time.

Can I check in online for an Alitalia CityLiner flight?

Yes, you can check in online for an Alitalia CityLiner flight. You can do it on the Alitalia website or their mobile app. Online check-in opens 24 hours before departure time and closes 60 minutes prior to departure for domestic flights and 75 minutes prior to departure for international flights.

Does Alitalia CityLiner pay compensation for flight delays and cancellations?

Yes, Alitalia CityLiner is obligated to pay compensation for flight delays and cancellations under certain circumstances, such as if the delay or cancellation was within the airline's control and not due to extraordinary circumstances. The amount of compensation varies depending on the length of the delay and the distance of the flight. Passengers should check the airline's website or contact Alitalia CityLiner directly for more information about their specific flight and compensation eligibility.

Does Alitalia CityLiner provide additional services for passengers with disabilities?

Yes, Alitalia CityLiner provides additional services for passengers with disabilities. They offer assistance and personalized services to passengers with disabilities, including those with reduced mobility, hearing or visual impairments, and cognitive or developmental disabilities. Passengers can request assistance at the time of booking or at least 48 hours before departure. The airline provides wheelchair assistance, boarding and deplaning assistance, and braille safety cards, among others.

Does Alitalia CityLiner provide meals and drinks on board?

Yes, Alitalia CityLiner does provide meals and drinks on board. The type of meal offered depends on the length of the flight. Alcoholic drinks are also served on board to passengers of legal drinking age.

Are Alitalia CityLiner airline tickets refundable?

According to Alitalia CityLiner's refund policy, refundable tickets may be refunded through the website or reservations center. However, non-refundable tickets cannot be refunded. It is recommended that customers check the fare rules and restrictions of their ticket before purchasing to ensure they understand the refund policies.

What conditions does Alitalia CityLiner set for traveling with children and babies?

Alitalia CityLiner has special conditions for traveling with children and babies. For infants under two years old, they are entitled to a free ticket but must be seated on the lap of an adult passenger. Children between two and twelve years old can travel with a child's ticket and must be accompanied by an adult. Alitalia CityLiner also allows passengers to bring baby strollers and car seats on board for no additional cost, subject to availability of space. In terms of food, Alitalia CityLiner can provide special meals for children and infants on request. However, this service must be arranged at least 24 hours before the flight departure time. As for in-flight entertainment, Alitalia CityLiner provides children-friendly content such as movies, TV shows, games, and magazines. However, the availability of these entertainment options may vary depending on the aircraft model and flight schedule.

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