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Air Rarotonga

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Cook Islands, Avarua, Rarotonga International Airport, , CK

Air Rarotonga is a New Zealand-based airline founded in 1978 that operates in the Cook Islands. The airline serves 10 destinations across the Cook Islands and offers a range of advantages such as convenient flight schedules, excellent inflight services, and friendly cabin crews. However, the airline's disadvantage is that it only offers limited routes and may not be suitable for long-haul flights. Their pricing policy is in line with other regional airlines and could be considered quite expensive for an average traveling person. For an authentic South Pacific experience, Air Rarotonga is an excellent option for tourists.

Air Rarotonga baggage rules

Baggage Rules of Air Rarotonga Airline

Air Rarotonga has specific rules and regulations regarding baggage. Passengers are urged to review the policies to ensure a smooth and hassle-free travel experience.


Passengers traveling with Air Rarotonga are allowed to bring checked and carry-on luggage. The maximum weight allowed for checked baggage is 23kg per passenger, and it must not exceed the total dimensions of 158cm (length + width + height). Passengers are allowed to check up to 3 pieces of luggage on their flights. Excess baggage may be available for purchase at check-in.

Hand Baggage

Passengers are allowed to bring one piece of carry-on luggage and one personal item, such as a purse or laptop bag. The carry-on luggage must not exceed the total dimensions of 115cm (length + width + height) and must fit under the seat in front of the passenger or in the overhead compartment.

Excess/Overweight Baggage

If a passenger's luggage exceeds the weight limit of 23kg, additional fees will apply. Air Rarotonga will charge NZD10 per kg for excess baggage up to a maximum of 32kg per passenger. Items weighing more than 32kg will not be accepted as checked baggage. Passengers are urged to weigh their luggage before they arrive at the airport to avoid potential fees.

Items Prohibited for Carriage

Air Rarotonga has a list of items that are prohibited for carriage. These items include explosives, dangerous goods, firearms, and other hazardous materials. Passengers are urged to review the list of prohibited items before packing. For a full list of prohibited items, passengers can visit the Air Rarotonga website.

In conclusion, Air Rarotonga's baggage policies are straightforward and easy to follow. Passengers are encouraged to review the policies before their flights to avoid any additional fees or complications during their travels.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by Air Rarotonga?

If you experience loss or damage to your baggage by Air Rarotonga, you should contact the airline's baggage services office as soon as possible. You can do this by visiting the airport's baggage service desk or by calling Air Rarotonga's customer service hotline. Provide the airline with your baggage claim and travel details and any supporting documentation, such as your boarding pass or baggage tags. Air Rarotonga will investigate the damage or loss and will provide you with compensation if they are liable for the incident.

How long before departure does Air Rarotonga close check-in and boarding?

Air Rarotonga typically closes check-in and boarding about 30 minutes before departure.

Can I check in online for an Air Rarotonga flight?

Air Rarotonga currently does not offer online check-in for its flights. Passengers must check in at the airport counter. It is recommended to arrive at the airport at least 2 hours before departure time.

Does Air Rarotonga pay compensation for flight delays and cancellations?

As an AI language model, I cannot provide a definite answer for the current policies of Air Rarotonga regarding compensation for flight delays and cancellations. It's best to check their website or contact their customer service for their latest policy on flight compensation.

Does Air Rarotonga provide additional services for passengers with disabilities?

Air Rarotonga provides additional services for passengers with disabilities upon request. They offer assistance with boarding and disembarking, wheelchair access, and seating accommodations for passengers with mobility impairments. Passengers with hearing or visual impairments can also request special services, such as pre-boarding announcements or braille menus. It is recommended that passengers with disabilities contact Air Rarotonga in advance to discuss their specific needs and make arrangements.

Does Air Rarotonga provide meals and drinks on board?

Yes, Air Rarotonga provides complimentary refreshments including water, soft drinks, tea, and coffee on board. Alcoholic drinks are also offered for purchase during flights.

Are Air Rarotonga airline tickets refundable?

According to Air Rarotonga's website, their refund policy states that if a passenger cancels a booking at least 24 hours prior to the scheduled departure time, they will receive a refund of the fare paid, less a cancellation fee. The amount of the cancellation fee varies depending on the specific fare type. However, if the cancellation is made less than 24 hours before departure, no refund will be given. It is always advised to check the terms and conditions of the fare type at the time of booking.

What conditions does Air Rarotonga set for traveling with children and babies?

Air Rarotonga allows children of all ages to travel, but infants under 7 days old are not permitted to fly. Children under the age of 12 must be accompanied by an adult who is responsible for their safety and behavior during the flight. The airline recommends that parents bring their own car seats for infants and toddlers, as they do not provide them. As for food, the airline offers a limited range of meals on their flights, but they do not offer special children's meals. Parents are advised to bring their own snacks and meals for their children on board. There is no in-flight entertainment or activities specifically for children on Air Rarotonga flights. However, the airline does offer a selection of magazines, newspapers, and inflight videos that passengers can enjoy. Parents are encouraged to bring their own entertainment options such as books, toys, or electronic devices to keep their children occupied during the flight.

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