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Air Madagascar

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Madagascar, Antananarivo, Avenue de l'Independence, Analakely Business Center, 101

Air Madagascar is a national airline of Madagascar founded in 1947. This airline has a vast network of flights across the African continent and provides both domestic and international destinations. However, this airline has a few disadvantages, such as limited flights and older planes. Despite these drawbacks, Air Madagascar offers affordable pricing policies for the average traveler. So if you're looking for a budget-friendly airline that allows you to explore Madagascar, Air Madagascar is the perfect choice.

Air Madagascar baggage rules

Baggage Rules of Air Madagascar

Travelling with Air Madagascar? It is important to familiarize yourself with the airline's baggage rules to avoid any inconvenience during travel. Here's what you need to know about Air Madagascar's baggage policy.


Air Madagascar's baggage allowance varies depending on your travel class and route. Passengers travelling in economy class are allowed a maximum of 23 kg of checked baggage on regional flights and 2 pieces of luggage weighing up to 23 kg each on international flights. Business class passengers are allowed up to 32 kg on regional flights and 3 pieces of luggage weighing up to 32 kg each on international flights. Excess luggage fees apply for bags that exceed the weight limit, which can be paid at the airport check-in counter.

Hand Baggage

Passengers are allowed to bring one piece of hand luggage that does not exceed 7 kg along with a personal item such as a handbag, laptop bag, or camera case. The size of the luggage should not exceed 55 cm x 35 cm x 25 cm. It is important to note that hand baggage allowance may vary based on your travel class and route.

Excess Or Overweight Baggage

Air Madagascar charges excess baggage fees for luggage that exceeds the weight or size limits. For domestic flights, excess baggage will be charged per kg, while on international flights, excess luggage will be charged per extra piece. The airline also allows passengers to purchase additional luggage allowances in advance to avoid excess baggage fees at the airport.

Items Prohibited For Carriage

Air Madagascar prohibits certain items from being carried on its flights such as lithium batteries, explosives or flammable substances, liquids exceeding 100 ml, and radioactive or magnetized materials. Passengers are advised to check the airline's official website or contact customer service for a comprehensive list of prohibited items.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by Air Madagascar?

In case of loss or damage to your baggage by Air Madagascar, you should file a report and claim with the Air Madagascar baggage service office at the arrival airport. You will need to provide your baggage tag and travel documents for verification purposes. You can also contact Air Madagascar Customer Service for assistance and information on the necessary steps to take.

How long before departure does Air Madagascar close check-in and boarding?

Air Madagascar generally closes check-in and boarding 45-60 minutes prior to departure, depending on the destination and flight route. It is recommended to arrive at the airport with sufficient time before the flight to complete check-in and security procedures.

Can I check in online for an Air Madagascar flight?

Yes, Air Madagascar airline offers online check-in for most flights. You can do this by visiting their website and entering your booking details. Online check-in usually opens 24 hours before departure and closes a few hours before the scheduled departure time. However, it's best to check the airline's website for specific details regarding online check-in opening times for your flight.

Does Air Madagascar pay compensation for flight delays and cancellations?

Yes, Air Madagascar is required to pay compensation for flight delays and cancellations under certain circumstances. The amount and eligibility for compensation varies depending on the specific details of the delay or cancellation, such as the length of the delay, the reason for the delay, and the passenger's arrival time at their final destination. Passengers should check Air Madagascar's specific policies and guidelines regarding compensation for flight disruptions.

Does Air Madagascar provide additional services for passengers with disabilities?

Yes, Air Madagascar provides additional services for passengers with disabilities. The airline has a special assistance service called "handi-assist" that provides assistance to passengers with disabilities both on the ground and in-flight. The service includes wheelchair assistance, escorts for visually-impaired passengers, and assistance with communication and mobility. Passengers who require special assistance are advised to inform the airline in advance so that appropriate arrangements can be made.

Does Air Madagascar provide meals and drinks on board?

Yes, Air Madagascar provides meals and drinks on board. The type of meal and drink offered depends on the duration of the flight and the class of service. As for alcoholic drinks, they are available for purchase in Economy class and are included in the service for Business class passengers. However, it's important to note that getting intoxicated on a flight is strictly prohibited and can result in serious consequences.

Are Air Madagascar airline tickets refundable?

The refund policy for Air Madagascar airline tickets varies depending on the type of ticket purchased and the fare rules. Some tickets may be partially or fully refundable while others may not be refundable. It is recommended to check the fare rules and terms and conditions of the ticket before purchasing and to contact Air Madagascar customer support for further assistance with refunds.

What conditions does Air Madagascar set for traveling with children and babies?

Air Madagascar has set some conditions for traveling with children and babies. The airline allows infants under the age of 2 to travel free of charge if they are seated on the lap of an adult. However, the airline recommends purchasing a separate seat for the child to ensure their safety and comfort. Children between the ages of 2 and 11 are required to have their own seat. They may also require a special meal, which must be requested at the time of booking. In terms of entertainment, Air Madagascar provides children's entertainment on board in the form of cartoons and games. However, it is recommended that parents bring their own entertainment for their children, such as books, coloring books, or tablets. When it comes to food, the airline offers special children's meals upon request, which include items such as chicken nuggets, spaghetti, and fruit snacks. It is important to note that these meals must be requested in advance. Overall, Air Madagascar is accommodating to families traveling with children and babies, providing services and options to ensure a safe and comfortable journey.

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