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Air Italy

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Italy, Olbia, Via Paolo Emilio, 3, 07026

Air Italy is an Italian airline that was founded in 1963. The airline has a fleet of modern aircraft and offers flights to several destinations worldwide. One of the advantages of flying with Air Italy is that the airline provides exceptional customer service. However, one disadvantage of flying with the airline is that its pricing policy may not be budget-friendly for an average traveling person. If you are looking for a luxurious flying experience, then Air Italy might be the perfect choice for you.

Air Italy baggage rules

Baggage Rules of Air Italy

Air Italy has certain baggage rules that passengers should follow to avoid any inconvenience or extra charges. The baggage rules are divided into several categories, each having its own regulations. Here is a detailed overview of baggage rules of Air Italy.


Passengers traveling with Air Italy are allowed to check-in one or more pieces of luggage depending on their fare class and flight destination. The maximum weight limit for each piece of luggage is 23 kg for Economy Class and 32 kg for Business Class. The maximum dimensions allowed are 158 cm (width + height + depth). Excess baggage fees will apply if your luggage exceeds these limits.

Hand baggage

All passengers are allowed to bring one carry-on bag and one personal item onboard the aircraft. The maximum weight limit for the carry-on bag is 8 kg, and its maximum dimensions should not exceed 55 x 40 x 20 cm. The size of the personal item should not exceed 40 x 30 x 15 cm.

Excess or Overweight baggage

If your luggage exceeds the weight and dimension limits, you will have to pay an excess baggage fee. The exact fee will depend on your flight destination and the weight of your luggage. You can check the exact excess baggage fee on the Air Italy website or by contacting their customer services.

Items Prohibited for Carriage

Air Italy prohibits the carriage of certain items for safety reasons. These items include explosive and flammable materials, sharp objects, and firearms. Passengers found carrying these items may face legal action and fines. Make sure to check the list of prohibited items before packing your luggage.

In conclusion, passengers traveling with Air Italy should adhere to the airline's baggage rules to avoid any issues during their journey. By following these rules, passengers can ensure a smooth and hassle-free travel experience.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by Air Italy?

In case of loss or damage to your baggage by Air Italy, you can file a claim with the airline's baggage service office at the airport of arrival or by contacting their customer service department online or by phone. You will need to provide details of your flight, your baggage, and any damages. Air Italy will then investigate your claim and determine the appropriate compensation.

How long before departure does Air Italy close check-in and boarding?

Air Italy check-in counters generally close 45 minutes before departure time for domestic flights and 60 minutes before departure time for international flights. Boarding gates close 20 minutes prior to departure for all flights. However, it is always advisable to check the airline's website or contact customer service for the most accurate and up-to-date information.

Can I check in online for an Air Italy flight?

Yes, passengers can check in online for their Air Italy flights. Online check-in can be done on the Air Italy website or mobile app. It usually opens 24 hours before departure and closes a few hours before the flight departure time, depending on the airport. During online check-in, passengers can select their seats and print their boarding passes.

Does Air Italy pay compensation for flight delays and cancellations?

Yes, Air Italy is required to pay compensation for flight delays and cancellations, under the EU Regulation 261/2004. The amount of compensation depends on the length of the delay and the distance of the flight. Passengers are also entitled to assistance such as meals, refreshments, and accommodation if necessary, depending on the length of the delay.

Does Air Italy provide additional services for passengers with disabilities?

Yes, Air Italy provides additional services for passengers with disabilities. The airline allows passengers to notify them beforehand of any special needs and requests for assistance, such as wheelchair assistance or special dietary requirements. Air Italy also offers a range of accessible seating options and in-flight assistive devices for visually or hearing impaired passengers. Assistance is provided both on the ground and during the flight, and accessible lavatories are available on all Air Italy aircraft.

Does Air Italy provide meals and drinks on board?

Yes, Air Italy provides complimentary meals and drinks on board to all passengers. The airline offers both alcoholic and non-alcoholic beverages and passengers are allowed to drink alcoholic drinks on board, provided they are of legal drinking age and not causing any disturbance to other passengers.

Are Air Italy airline tickets refundable?

Yes, Air Italy airline tickets may be refundable depending on the fare rules associated with the ticket that was purchased. It is recommended to review the terms and conditions of the ticket at the time of booking to determine the cancellation and refund policies.

What conditions does Air Italy set for traveling with children and babies?

Air Italy allows children to travel on their flights. Parents or guardians must have the necessary documents for the child, such as a passport or travel permit. If the child is traveling alone, there are additional requirements and fees. There are no specific details on children's food and entertainment on board the Air Italy website. However, they offer a variety of food options for all passengers, including special meals that can be requested at least 24 hours prior to the flight. In-flight entertainment is also provided, including movies, TV shows, and music. Parents or guardians should consider preparing their own entertainment for the children during the flight, such as books, toys, and games. It is recommended to bring a change of clothes and any necessary baby supplies, such as diapers, formula, and bottles.

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