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Aigle Azur

FR flag

France, Tremblay-en-France, Rue de Rome, Bâtiment B, 93290

Aigle Azur is a French airline that was founded in 1946. The airline's main advantage is its extensive route network, which includes destinations in Europe, the Middle East, and Africa. However, Aigle Azur has faced financial difficulties in recent years and was forced to file for bankruptcy in 2019. The airline's pricing policy is relatively cheap, making it an affordable option for budget-conscious travelers. Despite its challenges, Aigle Azur remains a reputable airline with a loyal customer base.

Aigle Azur baggage rules

Baggage Rules of Aigle Azur Airline

Aigle Azur is a French airline that has been operating since 1946. To ensure the safety and comfort of all passengers, the airline has implemented baggage rules that must be followed. The following are the baggage rules of Aigle Azur airline.


Aigle Azur allows passengers to travel with checked baggage. Passengers can purchase checked baggage online or at the airport. The maximum weight for each piece of checked baggage is 23 kg, and the maximum linear size is 158 cm. Passengers who exceed the baggage allowance will be charged additional fees.

Hand Baggage

Aigle Azur allows passengers to bring one piece of hand baggage onboard the aircraft. The maximum weight for hand baggage is 10 kg, and the maximum linear size is 55 cm x 35 cm x 25 cm. Passengers must ensure that their hand baggage does not contain any prohibited items.

Excess or Overweight Baggage

Passengers who exceed the allowable weight or size limits for checked baggage or hand baggage will be charged additional fees. These fees vary depending on the route and destination.

Items Prohibited for Carriage

To ensure the safety of all passengers and crew members, certain items are prohibited from being carried onboard Aigle Azur flights. These items include but are not limited to:

  • Explosives, including fireworks and flares
  • Liquids and gels in containers larger than 100 ml
  • Weapons, including firearms and knives
  • Chemicals and toxic substances
  • Live animals, except for assistance dogs
  • Lithium batteries that are damaged or defective

Passengers should consult the Aigle Azur website or contact the airline directly for a complete list of prohibited items.


Passengers traveling on Aigle Azur flights should be aware of the airline's baggage rules. Passengers should ensure that their baggage complies with the weight, size, and content restrictions. Passengers who violate the airline's baggage rules may be subject to additional fees or denied boarding.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by Aigle Azur?

If you have experienced loss or damage to your baggage by Aigle Azur, you should immediately report the incident to the airline's baggage service office at the airport where you arrived. You will need to fill out a Property Irregularity Report (PIR) and provide your flight details and baggage tags. You can also contact Aigle Azur's customer service department for further assistance.

How long before departure does Aigle Azur close check-in and boarding?

Aigle Azur closes check-in and boarding 30 minutes before departure for domestic flights and 45 minutes before departure for international flights.

Can I check in online for an Aigle Azur flight?

Yes, you can check-in online for an Aigle Azur airline flight. You can do so by visiting the Aigle Azur website and clicking on the “Online check-in” tab. Online check-in opens 48 hours prior to the scheduled departure time and closes 2 hours before the flight’s departure time. During online check-in, you can select your seat and print out your boarding pass.

Does Aigle Azur pay compensation for flight delays and cancellations?

Yes, Aigle Azur is legally obligated to pay compensation for flight delays and cancellations under certain circumstances outlined in EU Regulation 261/2004. The amount of compensation depends on the distance of the flight and the length of delay, and can range from €250 to €600. Passengers must submit a claim directly with the airline in order to receive compensation.

Does Aigle Azur provide additional services for passengers with disabilities?

Yes, Aigle Azur provides additional services for passengers with disabilities. Passengers with disabilities can request assistance during their travel by contacting the airline at least 48 hours before the flight. Aigle Azur provides wheelchair assistance, assistance for visually impaired passengers, and assistance for passengers with hearing impairments. The airline also provides special meals for passengers with dietary restrictions. Passengers can contact Aigle Azur's special assistance service for more information and to request assistance.

Does Aigle Azur provide meals and drinks on board?

Yes, Aigle Azur provides meals and drinks on board for passengers. Depending on the flight duration, meals can range from snacks to full meals. Alcoholic drinks are also available for purchase on board.

Are Aigle Azur airline tickets refundable?

Yes, Aigle Azur airline tickets may be refundable or non-refundable, depending on the fare rules and ticket type purchased. It is important to carefully review the fare rules before booking to determine whether the ticket is refundable or non-refundable. If the ticket is refundable, there may be fees or penalties associated with the refund.

What conditions does Aigle Azur set for traveling with children and babies?

Aigle Azur allows children under two years of age to travel on an adult's lap without their own seat for an additional fee. However, it is recommended to book a separate seat for infants for their safety and comfort. Children above two years of age must have their own seat and will be charged the full fare. Aigle Azur does not have special children's meals available on board, but they offer a selection of meals suitable for children. Passengers are advised to inform the airline of any dietary requirements at the time of booking or no later than 48 hours prior to departure. Regarding entertainment, Aigle Azur does not have a dedicated children's entertainment program, but they offer a range of inflight entertainment options, including movies, TV shows, games, and music that may appeal to children and adults alike.

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