Aerogaviota
IATA
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Aerogaviota Airlines is a small airline based in Havana, Cuba operating domestic flights and charter services. The airline was founded in 1994 and has since been providing customers with a comfortable and economical travel experience. Its fleet consists of DHC-6 Twin Otter turboprop aircraft and ATR-42-500. Aerogaviota's primary advantage is its dedication to customer service. They offer friendly staff and a personalized experience for each passenger. Additionally, the airline is efficient and punctual, ensuring flights are on time and reliable. However, the airline's disadvantage is the limited number of routes and destinations they offer. For an average traveling person, Aerogaviota's pricing policy is relatively cheap. They offer competitive prices compared to other local airlines in Cuba. The airline is best suited for travelers looking for a reliable and affordable domestic travel option. In conclusion, if you are looking for an economical domestic travel option in Cuba, Aerogaviota Airlines is a great choice. With superb customer service and a reliable schedule, your travel experience is sure to be comfortable and enjoyable.
Baggage rules of Aerogaviota Airline:
Luggage: Aerogaviota airline allows passengers to carry luggage up to a certain weight and size limit. The maximum weight allowed for checked-in luggage is 30 kg, and the maximum size must not exceed 158 cm in total dimensions (length+width+height).
Hand baggage: Passengers are allowed to carry one piece of hand baggage, which must not exceed 5 kg in weight and should fit comfortably in the overhead compartment or under the seat in front of them.
Excess or overweight baggage: Passengers can carry excess or overweight luggage, but they need to inform the airline in advance and pay the additional fee.
Items prohibited for carriage: Aerogaviota airline prohibits certain items from being carried on board, including explosives, firearms, flammable materials, and other dangerous goods. It is recommended to check with the airline before traveling for a complete list of prohibited items.
Unfortunately, Aerogaviota does not currently offer online check-in services for their flights. Passengers are required to check-in at the airport counter at least 2 hours before their flight departure time.
If you have experienced loss or damage to your baggage while traveling with Aerogaviota, you should file a claim with the airline as soon as possible. You can do this by contacting their customer service department or filling out a claim form on their website. Be sure to provide detailed information about the nature of the loss or damage, as well as any documentation or receipts you have to support your claim. Aerogaviota will then review your claim and may offer compensation or a settlement to address your losses.
Aerogaviota generally closes check-in and boarding for domestic flights 30 minutes before the scheduled departure time. For international flights, check-in and boarding are usually closed 1 hour before the scheduled departure time. However, it is recommended to check with the airline for specific information as policies may vary.
As an AI language model, I do not have access to current information or updated policies of Aerogaviota regarding flight cancellations or delays. However, airlines are usually required to compensate passengers for flight cancellations and substantial delays, subject to certain conditions and regulations. It is recommended to check the airline's terms and conditions or contact their customer service for specific information on their compensation policies.
Yes, Aerogaviota provides additional services for passengers with disabilities. These include assistance with boarding and disembarking, wheelchair assistance, and assistance with personal mobility devices. Passengers with disabilities should notify the airline of their needs at least 48 hours before the scheduled flight.
Aerogaviota provides light snacks and non-alcoholic beverages on board. Alcoholic drinks are not available on their flights.
Aerogaviota's refund policy varies depending on the type of ticket purchased. Typically, if you have purchased a non-refundable ticket, you will not receive a refund if you cancel or miss your flight. However, if you have purchased a flexible or refundable ticket, you may be eligible for a refund. It's best to check with the airline or your travel agent for specific information regarding their refund policy and applicable fees.
Aerogaviota's conditions for traveling with children and babies may vary depending on the specific route and aircraft. However, generally, children under 2 years of age are allowed to travel for free on an adult's lap but must have a special seat reserved if the parents choose to do so. Children over 2 years old must have their own seat. As for food and entertainment on board, it is best to inquire with Aerogaviota directly as they may not offer specific options for children. It is recommended that parents bring their own snacks, activities, and entertainment for their children during the flight.
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