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Thai Airways
Thai Airways is a well-known airline that was founded in 1960. Its main advantage is its quality of service, with spacious seats, delicious food, and friendly staff making for a great flying experience. However, its disadvantage is that it can be on the expensive side, so it may not be the best choice for the average traveler. Its pricing policy is often geared towards those who value comfort and luxury, rather than affordability. Despite this, Thai Airways has remained a top choice for those who value quality over cost when traveling.
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Thai Airways baggage rules
Baggage Rules of Thai Airways
Thai Airways International has specific baggage rules that passengers must follow to avoid any inconvenience during their journey. The airline strictly follows these policies and has detailed them below into various categories.
Luggage: Passengers can carry checked baggage as per their respective fare type, with weight limits ranging from 20 kg to 40 kg. The maximum dimensions allowed are 158 cm (62 inches). Excess baggage charges are levied when the weight or size limits are exceeded.
Hand Baggage: Thai Airways allows passengers to carry one piece of cabin baggage and one personal item onboard. The maximum weight limit for cabin baggage is 7 kg (15 lbs), and the dimensions should not exceed 56 cm (22 inches) x 36 cm (14 inches) x 23 cm (9 inches).
Excess or Overweight Baggage: Passengers can purchase additional checked baggage allowances at the airport or online to avoid extra charges. The excess baggage fee for Thai Airways flights varies depending on the route and fare type selected, and it is recommended to check the airline's website beforehand to avoid surprises.
Items Prohibited for Carriage: Thai Airways strictly prohibits certain items for carriage in any flight, including but not limited to flammable substances, firearms, explosives, and poisonous materials. Passengers must comply with the airline's policy and avoid carrying prohibited items to avoid penalties and legal action.
In conclusion, Thai Airways has clear baggage rules that all passengers must follow to ensure a smooth and hassle-free journey. Passengers are encouraged to check the airline's website for the latest updates and policies to avoid any confusion and last-minute surprises.
Sales and special offers on tickets from Thai Airways
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Frequently asked questions about the airline
In case of loss or damage to your baggage by Thai Airways, you can file a claim at Thai Airways' baggage service office located at the airport of arrival or departure. You should report the issue immediately before leaving the airport, or within 24 hours of arrival if the baggage is delayed. You will need to provide your baggage receipt and boarding pass, as well as any other relevant documents such as baggage tags or insurance policy details. You can also contact Thai Airways' customer service center or submit a claim online through their website.
Thai Airways typically closes check-in and boarding around 45 minutes before the scheduled departure time for domestic flights and around 60 minutes for international flights. However, it's always best to check with the airline directly as policies and procedures may vary.
Yes, you can check in online for a Thai Airways flight. You can do it on the Thai Airways website or mobile app. Online check-in usually opens 24 hours before the scheduled departure time, but it may vary depending on the airport and the type of ticket you have purchased. You will need to enter your flight information and passport details, and then choose your seat and print your boarding pass or receive it on your mobile device.
Yes, Thai Airways may pay compensation for flight delays and cancellations, depending on the circumstances and the length of the delay or cancellation. Passengers should check Thai Airways' policies and procedures for compensation and file a claim with the airline if they believe they are entitled to compensation.
Yes, Thai Airways provides additional services for passengers with disabilities. These services include wheelchair assistance, boarding assistance, and special meals for passengers with dietary restrictions. Passengers with disabilities are also allowed to bring assistive devices such as wheelchairs, canes, and crutches free of charge. Furthermore, the airline allows service animals such as guide dogs to travel with passengers with disabilities at no extra charge. Passengers with disabilities are encouraged to inform the airline of their needs when making their reservation or at least 48 hours before their flight.
Yes, Thai Airways provides meals and drinks on board. The type and availability of meals and drinks depend on the flight duration and class of travel. In terms of alcoholic drinks, Thai Airways serves a variety of beer, wine, and spirits. Passengers who are of legal drinking age and not under any legal restriction to consume alcohol can order alcoholic drinks on board. However, excessive consumption of alcohol is not permitted on board.
Yes, Thai Airways airline tickets are refundable, but the conditions for refunds vary depending on the fare type and the ticket's terms and conditions. Some tickets might have cancellation fees, while others may not be eligible for refunds at all. It is best to consult with the airline or your travel agent to determine the specific refund policy for your ticket.
Thai Airways sets the following conditions for traveling with children and babies: 1. Infants under 7 days old are not permitted to travel on Thai Airways flights. 2. Infants aged from 8 days to below 2 years old can travel on an adult's lap. However, it is recommended that parents purchase a separate seat for infants to ensure their comfort and safety during the flight. 3. Children aged 2 to 11 years old are eligible for child fares. These fares are usually lower than adult fares. 4. Children aged 5 to 11 years old can travel alone on Thai Airways flights as unaccompanied minors. The airline provides escort services and assistance with transfer and customs at connecting airports. 5. Pregnant women can travel on Thai Airways flights up to 28 weeks of pregnancy without medical clearance. From 29 to 35 weeks of pregnancy, a medical certificate is required and the passenger must inform the airline beforehand. After 36 weeks of pregnancy, passengers are not allowed to travel on Thai Airways flights. Thai Airways provides children's meals on board, but parents should request this service at least 48 hours before the flight. Children's entertainment such as cartoons, toys, and books are also available on board. Parents can request bassinets for infants on long-haul flights, but availability is subject to the aircraft type and seat availability.