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Sunwing Airlines
Sunwing Airlines is a Canadian low-cost airline founded in 2005. The airline operates flights to destinations across North America, Central America, the Caribbean, and Europe with a fleet of modern Boeing 737s. Sunwing Airlines' advantages include budget-friendly fares, plentiful departure cities, and a generous carry-on and checked-bag policy. However, some travelers have reported issues with delays and customer service. Overall, Sunwing Airlines pricing policy is fairly affordable, making it accessible to the average traveler looking to stick to a budget. Whether you're jetting off for a family vacation or seeking a last-minute weekend getaway, Sunwing Airlines' can get you there without breaking the bank.
Sunwing Airlines baggage rules
Baggage Rules of Sunwing Airlines
Sunwing Airlines is a Canadian low-cost airline that offers flights to various destinations. If you are planning to fly with Sunwing Airlines, it is important to understand the airline's baggage rules to avoid any inconvenience.
Luggage
Sunwing Airlines allows passengers to check-in up to two bags if their weight does not exceed 23kg each. For passengers travelling to and from the Caribbean and Mexico, two bags weighing 23kg each are allowed. However, for flights to and from the United States, passengers are allowed only one bag weighing 23kg. Any additional bags will incur extra charges.
Hand Baggage
Passengers are allowed to bring one piece of hand baggage on board provided it can fit under the seat in front of them. The maximum dimensions for the bag are 23 cm x 40 cm x 51 cm, and its weight should not exceed 5 kg. In addition to the hand baggage, passengers are also allowed to bring a personal item onto the flight such as a purse, laptop, or camera bag.
Excess or Overweight Baggage
In case you are carrying baggage that exceeds the baggage allowance or its weight, Sunwing Airlines charges an excess baggage fee. The fee that you are required to pay depends on the weight of the baggage, your destination, and the fare class you have booked. It is best to check the airline's website or contact their customer service for more information.
Items prohibited for carriage
Sunwing Airlines has a list of items that are prohibited from being carried on board their flights. These include dangerous goods like fireworks, explosives, flammable liquids, and radioactive materials. In addition to these, sharp objects like knives, scissors, and razors are also prohibited. If you are unsure about any item that you plan to carry, it is best to check with the airline before you pack it in your luggage.
In conclusion, Sunwing Airlines has specific baggage rules that all passengers must follow. It's always good to plan your luggage according to the rules to have a hassle-free travel experience.
Frequently asked questions about the airline
In case of loss or damage to your baggage by Sunwing Airlines, you can apply for compensation through their baggage claim process. You can contact their Baggage Services Department by phone or email to report the lost or damaged baggage and fill out a baggage claim form. You will need to provide proof of ownership, such as baggage tags and receipts for the lost or damaged items. Sunwing Airlines will assess your claim and provide compensation according to their policies and regulations.
Sunwing Airlines closes check-in and boarding typically 45 minutes prior to departure.
Yes, online check-in is available for Sunwing Airlines flights. You can do it by visiting the Sunwing website and selecting the "Online Check-in" option. You will need to enter your reservation number and complete the steps to check-in and select your seat. Online check-in for Sunwing Airlines flights typically opens 24 hours before departure. However, it is recommended to check the airline's website for specific check-in times as they may vary depending on the flight and destination.
Yes, Sunwing Airlines provides compensation for flight delays and cancellations under certain circumstances. The amount and type of compensation will depend on a number of factors, such as the length of the delay or cancellation, the reason for the delay or cancellation, and the terms and conditions of the airline's contract with the passenger. Passengers should contact Sunwing Airlines customer service or check their website for specific information on their compensation policies.
Yes, Sunwing Airlines provides additional services for passengers with disabilities. These services include wheelchair assistance, special seating accommodations, pre-boarding assistance and assistance with medications and medical equipment. Passengers with disabilities can request these services by contacting Sunwing Airlines' Special Assistance department at least 48 hours before their scheduled flight. Sunwing Airlines also provides assistance for service animals and escort services for unaccompanied minors or passengers with cognitive disabilities.
Yes, Sunwing Airlines provides meals and non-alcoholic drinks on board. Alcoholic drinks are also available for purchase on most flights.
Sunwing Airlines offers flexible booking options that allow you to change your flight date or destination at no additional cost when you book a Sunwing Vacation package or a Sunwing Airlines flight directly with them. However, their airline tickets are generally non-refundable unless you have purchased the Flex, Elite Plus, or Air Canada Vacations Protection Plan fare options, which allow you to cancel your flight and receive a full or partial refund depending on the fare type. It's essential to check the terms and conditions of your fare type before purchasing your ticket to understand the cancellations and refunds policy.
Sunwing Airlines sets the following conditions for traveling with children and babies: 1. Infants (under 2 years of age) can travel for free on a parent's lap. 2. Each adult traveler is allowed to bring one infant on their lap. 3. Children (2-11 years of age) must have their own seat and pay the full fare. 4. Children must be accompanied by an adult (18 years of age or older) on the same reservation. Sunwing Airlines offers a kid-friendly catering program onboard with various meal options for children including sandwiches, vegetable sticks, and fruit cups. In addition, Sunwing Airlines offers a range of entertainment options suitable for children including movies, TV shows, and games. Parents can also bring their own onboard entertainment items for their child.