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Air Côte d'Ivoire
Air Côte d'Ivoire is the national airline of Ivory Coast founded in May 2012. It operates domestic and international flights to more than 25 destinations across West and Central Africa, the Middle East and Europe. The airline prides itself on its exceptional service, modern fleet, and convenient schedules. However, the airline's pricing policy is often considered expensive for the average traveling person. Despite this, Air Côte d'Ivoire continues to be a popular choice for travelers and maintains its commitment to delivering a high-quality experience to all passengers.
Air Côte d'Ivoire direct flights
Air Côte d'Ivoire baggage rules
Air Côte d'Ivoire - Baggage Rules
Air Côte d'Ivoire is an Ivorian airline that follows standard baggage rules. Passengers are advised to familiarize themselves with the baggage rules before they head to the airport to avoid any hassle. Here are the detailed baggage rules of Air Côte d'Ivoire airline:
Luggage
The passengers of Air Côte d'Ivoire are allowed to carry up to 23 kg of checked luggage in Economy class and up to 32 kg of checked luggage in Business class. The maximum size limit should not exceed 158cm (62 inches) linear dimension (length + width + height). Passengers are allowed to travel with one piece of cabin baggage, which should not exceed 12 kg (26 lbs).
Hand baggage
One piece of hand baggage is allowed per passenger in the cabin. It should not exceed the dimensions of 55cm x 35cm x 25cm (22 x 14 x 10 inches) with a maximum weight of 12 kg (26 lbs).
Excess or Overweight Baggage
If your luggage exceeds the permitted limits, you may have to pay additional charges. The charges may vary depending on the destination. You can contact Air Côte d'Ivoire customer service for more information regarding excess or overweight baggage.
Items Prohibited for Carriage
Air Côte d'Ivoire has some items that are prohibited from bringing on board. Some of the items include firearms, explosives, flammable liquids and solids, and toxic substances. Passengers are advised to refer to the airline's website for a complete list of prohibited items. The airline also reserves the right to refuse the carriage of any item they deem inappropriate or hazardous.
In conclusion, passengers of Air Côte d'Ivoire are advised to refer to the airline's website or contact their customer service for any clarifications regarding their baggage rules. Failure to comply with the airline's baggage rules may lead to additional charges or even the confiscation of the item(s).
Frequently asked questions about the airline
In case of loss or damage to your baggage by Air Côte d'Ivoire, you should immediately inform the airline's baggage claim office at the airport upon arrival. You will need to provide details of your flight, baggage tags and a description of the lost or damaged items. Air Côte d'Ivoire may require you to fill out a form and provide additional documentation such as a copy of your ticket or passport. You can also file a claim online on Air Côte d'Ivoire's website or by contacting their customer service center.
Air Côte d'Ivoire usually closes check-in counters 30 minutes before departure for domestic flights and 45 minutes before departure for international flights. Boarding gates close 15 minutes before departure for both domestic and international flights. However, it is recommended to arrive at the airport at least 2 hours before your scheduled departure time to allow plenty of time for check-in, security, and any unexpected delays.
Yes, you can check in online for an Air Côte d'Ivoire airline flight. To do so, you can visit the Air Côte d'Ivoire website and click on the "Online Check-in" option. Online check-in usually opens 24 hours before departure. You will need to enter your booking reference or e-ticket number and follow the instructions to complete the check-in process. Once completed, you can then print your boarding pass or download it onto your mobile device.
Yes, Air Côte d'Ivoire may pay compensation for flight delays and cancellations in accordance with their terms and conditions of carriage and applicable laws and regulations. Passengers should contact the airline or their travel agent for more information on specific situations and compensation options.
Yes, Air Côte d'Ivoire provides additional services for passengers with disabilities. The airline offers wheelchair assistance, and their ground staff is trained to assist passengers with disabilities or reduced mobility. They also allow guide dogs to travel with their owners. Passengers with disabilities are advised to inform the airline in advance of their special needs and requirements.
Yes, Air Côte d'Ivoire provides complimentary meals and non-alcoholic drinks on board their flights. Alcoholic drinks are also available for purchase on select flights.
Yes, Air Côte d'Ivoire airline tickets may be refundable, depending on the fare rules of the ticket purchased and the reason for the cancellation. Passengers should contact Air Côte d'Ivoire customer service or the travel agency where the ticket was purchased for more information on refunds.
Air Côte d'Ivoire requires that children under the age of 12 travel with an adult companion who is at least 18 years old. Children between the ages of 5 and 11 are allowed to travel alone on Air Côte d'Ivoire's Unaccompanied Minor service, which comes with an additional fee. Infants under 2 years of age can travel on an adult's lap and are not required to have their own seat. However, the airline offers the option to purchase a seat at a reduced fare. Car seats and strollers are allowed on board but must be checked at the gate. Air Côte d'Ivoire offers a range of children's meals, including baby food, on its flights. Passengers can request these meals at the time of booking or at least 24 hours prior to departure. As for entertainment, the airline provides in-flight movies and TV shows that are suitable for children. However, passengers are also advised to bring their own entertainment for their children, such as electronic devices, coloring books, and toys.