Cheap flights and airline tickets from Virgin Australia
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Virgin Australia
Virgin Australia airline was founded in the year 2000 and is a major airline company in Australia. The airline has numerous advantages, such as providing comfortable seating arrangements, a variety of in-flight entertainment options, and excellent customer service. However, like any other airline, Virgin Australia has its disadvantages, such as limited international routes and frequent delays. In terms of pricing policy, Virgin Australia may not always be the cheapest option for an average traveling person, but they do offer various promotional deals and packages that can be beneficial for budget-conscious travelers. Overall, Virgin Australia is a reliable airline with an impressive track record of providing excellent services to its customers.
Virgin Australia direct flights
Virgin Australia baggage rules
Baggage rules of Virgin Australia Airline
If you're planning to travel on Virgin Australia, it's essential to know their baggage rules before you board the plane. The airline has specific guidelines for luggage, hand baggage, excess, or overweight baggage and prohibited items. Here's a comprehensive guide to their baggage policy.
Luggage
Virgin Australia has set standards for both domestic and international luggage allowances. If it's a domestic flight, passengers are allowed up to two checked bags with a maximum of 23 kg each. However, if the flight is international, the limit is three bags with a maximum weight of 23 kg each. The dimensions of the check-in luggage shouldn't exceed 158 cm (sum of length+width+height).
Hand Baggage
Passengers are allowed one piece of carry-on luggage, an additional small item, and a duty-free bag. The maximum weight of carry-on baggage is 7 kg, and the dimensions should not exceed 115 cm (sum of length+width+height).
Excess or Overweight Baggage
Virgin Australia charges additional fees for excess or overweight baggage. If your bag weighs between 23 kg and 32 kg, you'll be charged $70 for domestic flights and $150 for international flights. For bags exceeding 32 kg, the airline advises passengers to contact their customer support team. If you want to carry additional bags, it'll cost you $70 (domestic) or $150 (international).
Items Prohibited for Carriage
To ensure the safety of passengers and crew, Virgin Australia has a list of items prohibited from being carried on board. These include explosive or incendiary items, compressed gases, flammable liquids or solids, radioactive materials, or any weapon or firearm. For a comprehensive list, passengers should visit the Virgin Australia website or contact their customer service team.
Now that you know Virgin Australia's baggage policy, you can pack accordingly without facing any surprises at the airport.
Frequently asked questions about the airline
If you experience loss or damage to your baggage with Virgin Australia, you should immediately report it to the baggage services desk at the airport or contact Virgin Australia's customer service team by phone or email. You can also make a claim for lost or damaged baggage on Virgin Australia's website by filling out an online form. It's important to report any issues with your baggage as soon as possible to increase the chances of recovering lost items or receiving compensation for damages.
Virgin Australia typically closes check-in and boarding 30 minutes before departure for domestic flights and 60 minutes before departure for international flights.
Yes, you can check in online for a Virgin Australia airline flight. You can do this by visiting the Virgin Australia website and clicking on the "Check-in" tab. Online check-in typically opens 24 hours before the scheduled departure time, but it's best to check the specific flight details for confirmation.
Yes, Virgin Australia does offer compensation for flight delays and cancellations, but it depends on the circumstances of the delay or cancellation. If the delay or cancellation is the airline's fault, such as mechanical issues, the airline will likely offer compensation in the form of meal vouchers or hotel accommodations. If the delay or cancellation is due to weather or other uncontrollable factors, compensation may not be offered. Passengers can check Virgin Australia's website or contact customer service for more information on their compensation policies.
Yes, Virgin Australia provides additional services for passengers with disabilities. These may include: 1. Wheelchair assistance: Virgin Australia provides wheelchair assistance for passengers with mobility impairments at both departure and arrival points. 2. Assistance during the flight: Virgin Australia provides assistance during the flight for passengers with disabilities, including assistance with boarding, in-flight service, and disembarking. 3. Service animals: Virgin Australia allows service animals to travel with passengers with disabilities free of charge. 4. Special seating arrangements: Virgin Australia reserves special seats for passengers with disabilities, including seats with extra legroom, and adjustable armrests. 5. Medical assistance: Virgin Australia provides medical assistance to passengers with disabilities who require oxygen, medication, or any other medical assistance during their flight. 6. Special meals: Virgin Australia provides special meals to passengers with disabilities who have specific dietary requirements. Passengers with disabilities are encouraged to contact Virgin Australia's customer service team in advance to discuss their travel requirements.
Yes, Virgin Australia provides complimentary meals and drinks on board, including both non-alcoholic and alcoholic beverages. Passengers can choose from a range of menu options and drinks including beer, wine, spirits, and soft drinks.
Yes, Virgin Australia offers refundable tickets for certain fare classes. The terms and conditions of the ticket will specify whether it is refundable or not. If the ticket is refundable, customers can cancel their booking before the flight departure and receive a refund for the fare paid (minus any applicable fees).
Virgin Australia has a variety of policies and services aimed at families traveling with children and babies. Here are some of the key things to keep in mind: - Children under 12 must be accompanied by an adult on all flights. Babies under two years old do not need their own seat and can sit on the lap of an adult, but anyone older than two needs their own seat and can use an approved car seat or CARES harness (a type of airplane seatbelt). - Virgin Australia allows families to pre-board so they can get settled and organized before other passengers. This applies to families with children under six years old and parents traveling with an infant under two. - There is a limited selection of children's meals available on flights, but they need to be pre-ordered at least 48 hours in advance. Alternatively, parents can bring their own food on board. - The in-flight entertainment system has a range of family-friendly options, including movies, TV shows, games, and music. Some aircraft have USB charging ports to keep devices powered up, and there are often activity packs available for children. Overall, Virgin Australia aims to make flying with children as comfortable and stress-free as possible. Parents should be sure to check the airline's website for specific policies and requirements before booking and traveling.