In case of loss or damage to your baggage by Tigerair Australia, you should immediately report it to the baggage services desk or the Tigerair Australia customer service team at the airport. You should provide details of your flight, your baggage tags and a description of the lost or damaged item. Tigerair Australia will provide you with a reference number and will investigate the issue. You may also be required to complete a claim form and provide proof of purchase or value of the lost or damaged item.

Tigerair Australia closes check-in counters 45 minutes prior to departure for domestic flights and 60 minutes prior to departure for international flights. Boarding gates close 15 minutes prior to departure for all flights.

Yes, you can check-in online for a Tigerair Australia airline flight. You can do it through the Tigerair Australia website or mobile app. Online check-in typically opens 72 hours before departure and closes one hour before departure.

Yes, Tigerair Australia may provide compensation for flight delays and cancellations, depending on the circumstances surrounding the disruption. Passengers may be entitled to compensation under Australian Consumer Law and the airline’s own policies. However, the amount and type of compensation may vary depending on factors such as the cause of the disruption, the length of delay or cancellation, and the timing of notification to the passengers. Passengers should contact the airline directly for further information and assistance in filing a claim for compensation.

Yes, Tigerair Australia provides additional services for passengers with disabilities. The airline has a dedicated Disability Access Facilitation Plan (DAFP) that outlines the various services available for passengers with disabilities. These services include wheelchair assistance, priority seating, in-flight assistance, and the option to bring approved mobility aids on board. Passengers with disabilities are encouraged to contact the airline in advance to arrange for these services, and the airline seeks to accommodate their needs to the best of their ability.

Tigerair Australia does not provide complimentary meals or drinks on board, but passengers can purchase food and beverages during the flight. Alcoholic drinks are available for purchase on board, but please note that you must be over 18 years of age to consume alcohol on a Tigerair flight.

Tigerair Australia tickets are generally not refundable. However, the airline may offer a refund or credit in certain circumstances such as flight cancellation, significant schedule changes, or if the passenger is unable to travel due to medical reasons. It is always best to check the airline's terms and conditions before booking a ticket to understand their refund policy in case of any unforeseen circumstances.

Tigerair Australia has certain conditions for traveling with children and babies. Infants are defined as children under the age of 2 years, and they must travel on an adult's lap during the flight. However, parents can purchase an extra seat for their infants if they wish to do so. If the infant turns 2 years old during the travel period, then a separate booking must be made for them. Children who are aged between 2-11 years old must be accompanied by an adult who is 18 years or older. The airline recommends that children who are between the ages of 5-11 years old sit near their accompanying adult so that they can be easily monitored during the flight. Tigerair Australia does not provide children's food or entertainment on board. Parents are required to bring their own food, snacks, toys, and electronic devices to keep their children entertained during the flight. Finally, it's always advisable to check with the airline before you fly to understand particular policies, rules, and regulations that apply to your travel situation.