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Israir Airlines
Israir Airlines is an Israeli airline founded in 1989. The airline has several advantages such as a good safety record, excellent service, and multiple destinations. However, one major disadvantage is that the airline’s pricing policy is relatively expensive compared to other airlines. Despite this, the airline provides a very comfortable flying experience and always ensures the satisfaction of their passengers. Israir Airlines is a great choice for travelers who want to have a convenient and enjoyable flight experience.
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Israir Airlines baggage rules
Baggage Rules of Israir Airlines
Israir Airlines has specific rules regarding the carriage of luggage on board its flights. In this article, we will discuss those rules in detail.
Luggage
The checked luggage allowance on Israir Airlines varies according to the class of travel. Passengers in Economy Class are allowed to carry up to 20 kg of luggage, while Business Class passengers are allowed to carry up to 30 kg of luggage. Any luggage in excess of these limits will be charged by the airline.
Hand Baggage
The airline allows passengers to carry one piece of hand baggage on board its flights. The maximum weight of this baggage should not exceed 8 kg, and the maximum dimensions should not exceed 55x40x20 cm. In addition, passengers are allowed to carry one personal item, such as a laptop, handbag or briefcase, provided that it can be placed under the seat in front of them.
Excess or Overweight Baggage
Any luggage that exceeds the above-mentioned limits will be charged by the airline. The fee structure for excess or overweight baggage is as follows:
- For luggage between 21-32 kg, an additional fee of 70 ILS must be paid per kg.
- For luggage between 33-50 kg, an additional fee of 200 ILS must be paid per kg.
Items Prohibited for Carriage
Israir Airlines has a list of items that are not allowed to be carried on board its flights. These include, but are not limited to:
- Explosive and flammable materials
- Guns and firearms
- Matches and lighters
- Poisons and toxic substances
- Radioactive materials
- Sharp objects
- Any items that pose a threat to the safety of passengers and crew.
In conclusion, Israir Airlines has specific rules regarding luggage, hand baggage, excess or overweight baggage and items prohibited for carriage. Passengers are advised to adhere to these rules to ensure a smooth and safe journey.
Frequently asked questions about the airline
If you have experienced loss or damage to your baggage with Israir Airlines, you should report it to the airline's baggage service office at the airport as soon as possible. You can also contact their customer service team via email or phone to report the incident and provide them with the necessary details. The airline may require you to provide proof of ownership and value of the lost or damaged items, so it's important to keep all relevant documents and receipts. Israir Airlines will then initiate an investigation and provide you with compensation or reimbursement for your losses based on their policies and the circumstances of the incident.
Israir Airlines typically closes check-in and boarding 60 minutes prior to departure for domestic flights and 90 minutes prior to departure for international flights. However, it is advisable to check with the airline for their specific policies and times.
Yes, online check-in is available for Israir Airlines flights. It can be done on the Israir Airlines website or through their mobile app. Online check-in typically opens 24 hours before departure.
Yes, Israir Airlines may be required to pay compensation for flight delays and cancellations, depending on the circumstances of the situation. This is regulated by the European Union's Regulation (EC) No 261/2004, which enforces air passenger rights for all flights departing from an EU airport, or any flight landing in an EU airport when operated by an EU airline. Passengers may be eligible for compensation up to €600 depending on the length of the delay and distance of the flight. It is recommended to contact Israir Airlines or a compensation agency for specific information on how to file a claim.
Yes, Israir Airlines provides additional services for passengers with disabilities. They offer wheelchair assistance and special seating arrangements for passengers with mobility impairments. They also allow service animals on board and provide assistance with medication, communication, and personal care needs. Passengers with disabilities can request special assistance at the time of booking or by contacting Israir Airlines directly.
Yes, Israir Airlines provides meals and drinks on board for free, and passengers can purchase alcoholic drinks on board.
It depends on the type of ticket you purchased. Israir Airlines offers several fare types, each with its own set of rules and restrictions. Some tickets are fully refundable, while others may only be partially refundable or non-refundable. It's important to read the terms and conditions of your specific fare type before purchasing to understand the refund policy. Additionally, if your flight is cancelled or significantly delayed, you may be entitled to a refund or alternative travel arrangements.
Israir Airlines allows passengers to travel with children and infants. Children who are up to 2 years old can travel as lap infants, and those who are over 2 years old require their own seat. Israir Airlines recommends checking-in online to reserve preferred seats for families traveling with young children. Israir Airlines does not mention any specific children's food or entertainment options on board their flights. However, passengers can request special meals at the time of booking or check-in. In-flight entertainment options may vary depending on the aircraft type and destination. It is advisable to carry your own entertainment and snacks when traveling with young children on long-haul flights.