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Air Caledonie
Air Caledonie is a French airline founded in 1954. It is the region's main airline and it offers a range of international and domestic flights. One advantage of Air Caledonie is its focus on safety and punctuality. Customers can expect top-notch service during their flights. However, a disadvantage is that ticket prices can be expensive, making it less accessible for average travelers. Despite this, Air Caledonie offers different types of fares, allowing customers to choose a price that fits their budget. Overall, Air Caledonie is a reliable and safe option for those looking to fly in or out of the region.
Air Caledonie direct flights
Air Caledonie baggage rules
Baggage Rules of Air Caledonie Airline
Air Caledonie has its own baggage rules and regulations that must be followed by the passengers. These rules are in place to ensure safety, convenience and fairness for all passengers. The following paragraphs will give you an idea about the different baggage rules of Air Caledonie Airline.
Luggage
Air Caledonie allows free checked luggage on all their flights. The maximum weight permitted per passenger for checked bags varies depending on the destination. For domestic flights, passengers are allowed to carry up to 20 kg of luggage, while those on international and regional flights can carry up to 23 kg of checked baggage. Any additional luggage above the number allowed will be subject to additional fees.
Hand Baggage
Air Caledonie permits a single piece of hand luggage along with a personal item, such as a laptop or a handbag. The dimensions of the hand luggage must not exceed 55 x 35 x 25 cm, and the combined weight of the hand luggage and personal item should not exceed 7 kg. Passengers are advised to carry only essential items in their hand luggage as it will have to be stored in the overhead bins during the flight.
Excess or Overweight Baggage
If any passenger exceeds the baggage allowance, they will be subject to additional fees. Any excess baggage fees should be paid at the check-in counter when handing over the baggage. The fee charged will depend on the weight and destination of the additional baggage. If the luggage exceeds 32 kg in weight, then the airline may refuse to transport the item at all.
Items Prohibited for Carriage
There is also a list of items that Air Caledonie does not allow on board their flights. These items include flammable materials, weapons, explosives, corrosive or poisonous substances, and other hazardous materials. Passengers are prohibited from carrying any items that may pose a threat to public safety. If any passenger is found carrying any prohibited items, they may be subjected to legal action.
Frequently asked questions about the airline
In case of loss or damage to your baggage by Air Caledonie, you can submit a claim by filling out a Baggage Claim Form on their website or contacting their Baggage Claims Office by email at: bagages@air-caledonie.nc. You should include all necessary details, such as your flight information, baggage details, and proof of loss/damage. It is recommended to file your claim within 7 days of your flight to ensure a timely response.
Air Calédonie typically closes check-in and boarding approximately 45 minutes before departure. However, it's recommended to arrive at the airport well in advance of this time to allow for any unexpected delays or issues that may occur.
Yes, you can check in online for Air Caledonie airline flights. Online check-in is available on the Air Caledonie website under the "Online Check-in" tab. The service is available 24 hours before the scheduled departure time and closes 2 hours before departure. You will need to enter your booking reference and last name to access the online check-in service.
According to Air Caledonie's policies, they do offer compensation for flight delays and cancellations under certain conditions. The amount of compensation and eligibility criteria may vary depending on the circumstances. Passengers are advised to contact Air Caledonie directly for more information on their compensation policies.
Yes, Air Caledonie provides additional services for passengers with disabilities. Passengers can request wheelchair assistance and in-flight assistance if needed. Passengers with visual or hearing impairments can request special assistance from the airline. It is recommended to contact the airline directly to discuss individual needs and requirements for passengers with disabilities.
Yes, Air Caledonie provides meals and drinks on board, depending on the duration of the flight and the type of fare purchased. Alcoholic drinks are also available for those of legal age to consume.
According to Air Caledonie's refund policy, non-refundable tickets cannot be refunded, but the airline may offer credits or rebooking options. However, refundable tickets may be refunded according to the terms and conditions of the fare type purchased. It is recommended to contact the airline directly for further assistance with refunds.
Air Caledonie requires that parents of infants and children under the age of 12 provide their own appropriate car seat or booster seat for use during the flight. These seats must meet safety standards and be approved by the airline. Children between 5 and 11 years old must travel alone as unaccompanied minors, and a fee may apply. As for food and entertainment, the airline offers special meals for children with dietary restrictions or preferences, but these must be requested in advance. They also provide in-flight entertainment options that may include movies, TV shows, and games suitable for children.