Cheap flights and airline tickets from Interjet

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Interjet

MX flag

IATA
4O
ICAO
AIJ
Mexico, Mexico City, Capitán Carlos León S/N, Terminal 1, Edificio H, 15620

Interjet Airlines was founded in 2005 and has since then become a well-known airline company in Mexico. Its advantages include spacious legroom on its planes & efficient customer service. However, its disadvantages include limited flight routes & inconsistent flight schedules at times. Its pricing policy is affordable for an average traveler, making it a popular choice for domestic flights within Mexico. Overall, Interjet Airlines is a reliable and budget-friendly airline for those traveling in Mexico.

Interjet baggage rules

Interjet Airline Baggage Rules

Interjet airline allows its passengers to bring a certain amount of luggage, including hand baggage, free of charge on all flights. However, there are specific rules regarding the weight and size of luggage, as well as items that are prohibited for carriage.

Luggage

Passengers travelling with Interjet airline can bring checked baggage at no extra charge. However, the maximum weight allowed per piece is 25 kg (55 lbs), and the maximum size allowed is 158 cm (62 in) (length + width + height).

Hand Baggage

Interjet airline also allows its passengers to bring one hand baggage on board, which must not exceed the dimensions of 55 x 40 x 25 cm (21.6 x 15.7 x 9.8 in) and the weight of 10 kg (22 lbs).

Excess or Overweight Baggage

If a passenger's checked baggage exceeds the weight limit of 25 kg (55 lbs), or the size limit of 158 cm (62 in), an excess baggage fee will be applied. The fee varies depending on the flight route. Furthermore, if the checked baggage exceeds the set limit both in weight and size, the fee will be applied twice.

Items Prohibited for Carriage

Interjet airline has strict policies regarding items that are forbidden for carriage. Examples of prohibited items include explosives, flammable liquids or solids, and items that pose a risk to others on board. More details on specific items can be found on the airline's website.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by Interjet?

In case of loss or damage to your baggage by Interjet, you should file a claim with the airline's baggage service office at the airport upon arrival. You should provide your flight information, baggage receipt, and any documentation regarding the loss or damage. Interjet's customer service department can also be contacted through their website or by phone to assist with filing a claim.

How long before departure does Interjet close check-in and boarding?

Interjet typically closes check-in and boarding 45 minutes before the scheduled departure time. However, it is recommended to arrive at the airport at least two hours before the flight to allow enough time for check-in, security screening, and other necessary procedures.

Can I check in online for an Interjet flight?

Yes, you can check in online for an Interjet airline flight. You can do it by visiting their website and clicking on the "Check-in" tab. Online check-in opens 48 hours before the scheduled departure time. However, it is important to note that some destinations require travelers to check-in at the airport. Therefore, you should carefully read the check-in instructions included in your reservation confirmation.

Does Interjet pay compensation for flight delays and cancellations?

As an AI language model, I don't have access to current policies of Interjet and their compensation policy for flight delays and cancellations. However, airline companies usually have their policy for flight disruption where they offer compensation based on the severity of the issue. It is advisable to check with Interjet regarding their current compensation policies in case of flight delays and cancellations.

Does Interjet provide additional services for passengers with disabilities?

Yes, Interjet provides additional services for passengers with disabilities. These services include wheelchair assistance, priority boarding, and assistance with navigating through the airport. Passengers with disabilities can also bring their own mobility devices such as wheelchairs or walkers, which will be checked and stowed in the aircraft’s hold at no extra cost. Additionally, passengers with disabilities can request special meals, and service animals are allowed on board, subject to certain restrictions and requirements. It is recommended that passengers with disabilities inform Interjet in advance of their travel needs so that the airline can accommodate them appropriately.

Does Interjet provide meals and drinks on board?

Yes, Interjet provides complimentary snacks and beverages on all their flights. Alcoholic drinks are also available for purchase on board.

Are Interjet airline tickets refundable?

Interjet airline offers various types of fares that come with different refund policies. Generally, Interjet airfare tickets are non-refundable, but passengers can get a partial refund or credit for a future flight if they cancel their ticket before departure, subject to the fare rules. Passengers who have purchased the Flex and Priority fare may be eligible for a full refund if they cancel within 24 hours of purchase and the flight is scheduled to depart in more than 7 days. Customers should check the specific fare rules for their ticket to determine the refund policy.

What conditions does Interjet set for traveling with children and babies?

Interjet has the following conditions for traveling with children and babies: 1. Infants under two years old may travel sitting on an adult's lap, but only one infant per adult is allowed. 2. Child safety seats are permitted on Interjet flights and may be secured with a seatbelt. 3. Children under 5 years old must be accompanied by an adult on all Interjet flights. 4. Children aged 5 to 14 years old may travel alone as unaccompanied minors but will need to pay an additional fee. Interjet offers a children's meal option on flights, which can be requested during the booking process or by contacting customer service. The in-flight entertainment includes movies, TV shows, and music, but there are no specific children's programs. However, parents can bring their own entertainment and electronic devices for their children on the flight.