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Air Italy

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Air Italy is an Italian airline that was founded in 1963. The airline has a fleet of modern aircraft and offers flights to several destinations worldwide. One of the advantages of flying with Air Italy is that the airline provides exceptional customer service. However, one disadvantage of flying with the airline is that its pricing policy may not be budget-friendly for an average traveling person. If you are looking for a luxurious flying experience, then Air Italy might be the perfect choice for you.

Air Italy baggage rules

Baggage rules of Air Italy

Air Italy is an Italian airline that offers different baggage rules to its passengers. Below are the details of Air Italy's baggage rules.

Luggage

Passengers traveling on Air Italy flights can take checked luggage. The weight of the checked luggage depends on the destination of the flight and the class of travel. For flights within Italy, passengers can take up to 23 kg of checked luggage in Economy class and up to 32 kg in Business class. For international flights, the weight of the checked luggage depends on the destination country.

Hand baggage

Air Italy allows passengers to carry hand baggage. Passengers can carry one piece of hand baggage weighing up to 8 kg on board in Economy class and up to 10 kg in Business class. The dimensions of the hand baggage must not exceed 55 x 40 x 20 cm.

Excess or overweight baggage

Passengers who want to take excess baggage must purchase additional baggage allowance. The cost of additional baggage depends on the destination country and the weight of the baggage. Passengers who arrive at the airport with overweight baggage will have to pay an extra fee.

Items prohibited for carriage

Air Italy prohibits the carriage of certain items on board its flights. These items include explosives, flammable materials, lithium batteries, firearms, and sharp objects. Passengers who have any of these items in their luggage will not be allowed to board the flight.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by Air Italy?

In case of loss or damage to your baggage by Air Italy, you should immediately report it to the airline's baggage assistance office at the airport upon arrival. You will need to fill out a Property Irregularity Report (PIR) and provide your contact information and flight details. You can also submit your claim online on the Air Italy website within 7 days of the incident. Make sure to keep all receipts and documentation related to the loss or damage as these will be required to support your claim.

How long before departure does Air Italy close check-in and boarding?

Air Italy typically closes check-in and boarding procedures around 30-45 minutes before departure for domestic flights and 60-75 minutes before departure for international flights. However, the exact time can vary depending on the airport and destination, so it is recommended to check with the airline ahead of time or arrive at the airport early to avoid missing your flight.

Can I check in online for an Air Italy flight?

Yes, you can check in online for an Air Italy airline flight. You can do it on the Air Italy website or through their mobile app. Online check-in usually opens 24 hours before the scheduled departure time and closes 1 hour before for domestic flights and 2 hours before for international flights.

Does Air Italy pay compensation for flight delays and cancellations?

Yes, Air Italy may provide compensation for flight delays and cancellations in accordance with the European Union's Regulation EC 261/2004. The amount of compensation depends on the distance of the flight and the reason for the delay or cancellation. Passengers must submit a claim to Air Italy in order to receive compensation.

Does Air Italy provide additional services for passengers with disabilities?

Yes, Air Italy provides special assistance services for passengers with disabilities such as wheelchair assistance, assistance with boarding and disembarking, and other support services based on specific needs. Passengers with disabilities are advised to contact the airline at least 48 hours prior to the flight to arrange for these services. More information can be found on Air Italy's website.

Does Air Italy provide meals and drinks on board?

Yes, Air Italy provides meals and drinks on board, including alcoholic beverages for passengers of legal drinking age. However, the exact food and drink offerings may vary depending on the flight route and duration.

Are Air Italy airline tickets refundable?

Air Italy's refund policy varies depending on the type of ticket purchased. Generally speaking, most tickets are non-refundable, except in cases where the airline cancels the flight or there is a significant change to the flight schedule. Some tickets may be partially refundable or allow for changes with a fee. It is important to carefully review the terms and conditions of your ticket before purchasing, and to contact Air Italy directly if you need to make changes or request a refund.

What conditions does Air Italy set for traveling with children and babies?

Air Italy allows children of all ages to travel, but infants under the age of 7 days are not permitted to travel on any of their flights. For infants between the ages of 7 days and 2 years, passengers can request a bassinet seat when booking their flights, subject to availability. Children between the ages of 2 and 12 years old are eligible for a child fare, which is usually a discounted price from the adult fare. Air Italy does not provide specific children's food, but they offer a variety of meal options on their flights, including vegetarian meals and special meals for passengers with dietary restrictions. Parents can also bring their own food for their children onboard the flight. There is no specific entertainment provided for children on Air Italy flights, but they offer a selection of movies, TV shows, and music on the In-Flight Entertainment (IFE) system. Passengers can also bring their own electronic devices and use the free Wi-Fi service onboard to access entertainment content.

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