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Air Antilles Express
Air Antilles Express is a regional airline founded in 2002 and based in Guadeloupe. The company operates scheduled services to destinations within the Caribbean, with a fleet of ATR 42 and ATR 72 aircraft. The airline's advantages include its convenient connections and its focus on the Caribbean market, while its disadvantages include limited destinations and frequent flight cancellations. However, Air Antilles Express offers affordable pricing, making it a great choice for the average traveler looking to explore the Caribbean region.
Air Antilles Express baggage rules
Baggage Rules of Air Antilles Express Airline
Air Antilles Express is a French airline that serves several destinations in the Caribbean. The airline has specific baggage rules that passengers must comply with to avoid any inconvenience during their travel. Below are the baggage rules of Air Antilles Express.
Luggage
Air Antilles Express allows passengers to check-in a certain amount of luggage depending on the destination, the booking class, among other factors. The maximum weight of each luggage cannot exceed 23kg, and the total size must be less than 158cm. For additional luggage, passengers must pay an excess baggage fee. The airline also has rules for fragile or special luggage such as musical instruments, sports equipment, and medical equipment. Passengers must notify the airline in advance of their intentions to bring such items on board.
Hand Baggage
Air Antilles Express also has specific rules for hand baggage. Passengers are allowed to bring one piece of hand luggage on board, plus one personal item such as a handbag or a laptop bag. The maximum weight of hand luggage is 5kg, and the size must not exceed 55cm x 35cm x 25cm. The airline advises passengers to ensure their hand luggage complies with these rules to avoid having to check it in and pay a fee.
Excess or Overweight Baggage
Passengers who exceed the maximum weight allowance for checked luggage or bring more than the allowed number of bags must pay an excess baggage fee. The fee varies depending on the route, and the weight or number of extra luggage. The airline recommends passengers to purchase additional baggage allowance in advance to avoid paying this fee at the airport.
Items Prohibited for Carriage
Air Antilles Express has a list of items that are strictly prohibited from being carried on board their aircraft. Such items include explosives, flammable substances, and corrosive substances. The airline also has restrictions on the amount and type of liquids that can be carried in hand luggage. Passengers must consult the airline's website or customer service to verify which items are allowed on board and which ones are not.
Frequently asked questions about the airline
In case of loss or damage to your baggage by Air Antilles Express, you can file a claim by contacting their customer service department either through their website, email or phone number. You will need to provide your travel details and a proof of the damage or loss. The airline will then investigate your claim and provide compensation if necessary.
Air Antilles Express closes check-in and boarding 30 minutes before departure.
Air Antilles Express airline does not currently offer online check-in. Passengers must check in at the airport counter. It is recommended to arrive at the airport at least two hours before departure.
As an AI language model, I do not have access to the current policies of Air Antilles Express. However, according to EU regulations regarding flight disruptions, airlines are responsible for compensating their passengers in case of flight cancellations, delays or overbookings, with some exceptions due to extraordinary circumstances like weather conditions, Air Traffic Control restrictions or other unforeseeable events that are beyond the airline's control. Therefore, it's recommended to check with Air Antilles Express' customer service or official website to learn more about their compensation policies.
Air Antilles Express provides additional services for passengers with disabilities, including wheelchair assistance, special seating arrangements, and assistance with boarding and disembarking. Passengers with disabilities are advised to inform the airline of their needs at least 48 hours before the scheduled flight to ensure that the necessary arrangements are made.
Air Antilles Express does provide meals and drinks on board, including non-alcoholic and alcoholic drinks. However, it is important to check with the airline regarding specific meal and drink offerings, as they may vary depending on the length of the flight and other factors.
According to the Air Antilles Express website, the refund policies for their tickets depend on the fare type purchased. Some fares may be refundable while others may not be. It is recommended to check the fare rules and restrictions at the time of booking or to contact Air Antilles Express customer service for more information.
Air Antilles Express allows children to travel with an adult from the age of 2 years old. Parents or guardians must present a valid identity card or passport for each child at check-in. Infants under 2 years old can travel on an adult's lap with a special ticket. However, only one infant is permitted per adult. If there are two infants, one must have a separate seat and ticket. Air Antilles Express does not provide children's food or entertainment on board. However, passengers are allowed to bring their own snacks, games, and electronic devices, subject to security regulations.