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Wizz Air
Wizz Air is a low-cost Hungarian airline that was founded in 2003. The company has become the largest low-cost carrier in Central and Eastern Europe, serving over 200 destinations in 44 countries. Wizz Air's strengths lie in its affordable pricing policy, which makes air travel accessible to more people. However, the airline has faced criticism for its strict baggage allowances, hidden fees, and poor customer service. Despite these drawbacks, Wizz Air remains a popular choice for budget-conscious travelers looking to explore Europe without breaking the bank.
Wizz Air baggage rules
Baggage Rules of Wizz Air Airline
Wizz Air is a popular airline that operates in Europe, offering low-cost flights to numerous destinations. If you're planning to fly with Wizz Air, it's important to be aware of their baggage rules to avoid any unexpected fees or issues at check-in.
Luggage
Wizz Air has a strict policy regarding checked luggage. You can purchase up to six bags per person, each weighing no more than 32kg. However, it's important to note that each bag comes with an additional fee, which can vary depending on the route and the time of booking. Make sure to check the airline's website for the latest fees before purchasing your bags online. Additionally, any checked luggage exceeding the weight limit will be subject to additional fees or may be refused altogether.
Hand baggage
Wizz Air allows one piece of hand baggage per passenger, which must not exceed the dimensions of 40x30x20cm and must fit under the seat in front of you. There are also strict rules regarding the weight of hand baggage, which cannot exceed 10kg. If your hand baggage exceeds these limits, you may be required to check it in at the gate for an additional fee.
Excess or overweight baggage
If your checked baggage exceeds the weight limit of 32kg, you will be charged additional fees per kilogram. These fees can vary depending on the route and the time of booking. Additionally, if your hand baggage exceeds the weight limit of 10kg, you may be required to check it in at the gate for an additional fee.
Items prohibited for carriage
Wizz Air prohibits certain items from being carried on their flights. These items include explosives, compressed gases, flammable liquids, radioactive materials, and more. If you're unsure whether an item is permitted, it's always best to check with the airline before travelling.
In conclusion, Wizz Air's baggage rules are quite strict, so it's important to be aware of them before you travel. By following the rules and checking the airline's website for the latest fees, you can avoid any surprises at check-in and enjoy a stress-free trip.
Frequently asked questions about the airline
You can report the loss or damage of baggage by Wizz Air to their Customer Service Department through their website or by calling their Customer Service Hotline. You will have to provide your booking and baggage information, as well as any supporting documents such as receipts or photos.
Wizz Air closes check-in and boarding 30 minutes before departure.
Yes, you can check in online for a Wizz Air airline flight. To do so, you can visit the Wizz Air website or use the Wizz Air mobile app. Online check-in opens 30 days before departure for regularly-scheduled Wizz Air flights and 60 days before departure for Wizz Air Hungary flights. It closes 3 hours before departure for flights within Europe and 5 hours before departure for intercontinental flights.
Yes, Wizz Air may pay compensation for flight delays and cancellations, depending on the circumstances. In the European Union, if a flight is cancelled or delayed for more than 3 hours, passengers may be entitled to compensation under EU Regulation 261/2004. The amount of compensation varies based on the length of the delay and the distance of the flight. Wizz Air may also provide compensation for other types of flight disruptions, such as denied boarding or missed connections, but the specific policies vary by situation and may require documentation and proof of the disruption.
Yes, Wizz Air provides additional services for passengers with disabilities. The airline allows passengers with reduced mobility or disabilities to bring medical equipment, mobility devices, and assistance dogs on board free of charge. Wizz Air's ground staff are also trained to assist passengers with disabilities during check-in, boarding, and disembarking. Passengers with disabilities can also request special seating arrangements and assistance during the flight. It is recommended that passengers with disabilities inform Wizz Air of their specific requirements at least 48 hours before the flight.
Wizz Air provides a selection of snacks and beverages for purchase on board their flights, including hot and cold drinks, sandwiches, and snacks. Alcoholic drinks are also available for purchase for passengers who are of legal drinking age.
Wizz Air offers an option for passengers to purchase a WIZZ Flex service, which allows them to cancel their flight free of charge up to 3 hours prior to the scheduled departure time. Without WIZZ Flex, the tickets are generally non-refundable, but passengers may still be able to make changes to their booking for a fee. It is always recommended to check the specific terms and conditions of the ticket purchased.
Wizz Air allows children and babies to travel, but certain conditions must be met. Children under the age of 14 must be accompanied by an adult and must have their own travel documents. Babies under the age of 2 can travel on the lap of an adult for a fee. Wizz Air also offers a limited number of baby baskets on board for infants up to 6 months old, which need to be reserved in advance. Unfortunately, Wizz Air does not offer children's food or entertainment on board. Passengers are encouraged to bring their own snacks and entertainment for children.