In case of loss or damage to your baggage by Air Serbia, you can file a claim with the airline. You can do this by visiting their website and filling out their online baggage claim form or by contacting their customer service center. You will need to provide information about the flight, the baggage, and the nature of the loss or damage. You may also need to provide documentation such as receipts or photos. It is important to file the claim as soon as possible after the incident, as there may be time limits for making a claim.

Air Serbia generally closes check-in 45 minutes before departure for domestic flights and 60 minutes before departure for international flights. Boarding gates usually close 20 minutes before departure. However, it's always best to check the airline's website or your ticket for specific information as some flights may have different check-in and boarding times.

Yes, Air Serbia offers online check-in for its flights. You can do it by visiting the airline's website and choosing the "Online Check-in" option under the "Manage Booking" section. Online check-in is also available through the Air Serbia mobile app. Online check-in typically opens 36 hours before the scheduled departure time and closes 60 minutes prior to the departure time for flights within Europe, and 90 minutes prior to the departure time for international flights. It is recommended that you complete the online check-in process as early as possible to avoid any issues.

Yes, Air Serbia is required to pay compensation for flight delays and cancellations under certain conditions. The amount of compensation depends on the length of the delay and the distance of the flight, and it is regulated by EU law. Passengers may be entitled to compensation if their flight is delayed for more than three hours or cancelled without prior notice, and the airline is at fault. However, if the delay or cancellation is due to extraordinary circumstances, such as severe weather or air traffic control strikes, compensation may not be available. It is recommended that passengers check their rights and contact Air Serbia customer service or a legal expert for assistance in determining if they are eligible for compensation.

Yes, Air Serbia provides additional services for passengers with disabilities. These include assistance with boarding and disembarking, wheelchair assistance, and the provision of special meals to cater to specific dietary requirements. Passengers with disabilities are advised to notify the airline of their needs at least 48 hours before their flight to ensure their requirements are met. Also, the airline allows some medical devices to be carried on board and provides additional facilities to ensure the comfort and safety of passengers with disabilities.

Air Serbia provides complimentary meals, snacks, and beverages including alcohol on most of its flights. However, during the COVID-19 pandemic, the airline may have modified its meal service to minimize contact and reduce the risk of transmission. It is recommended to check with the airline for the latest updates on its onboard services.

Yes, Air Serbia airline tickets are refundable, but the refund conditions and fees may vary depending on the fare type and the time of cancellation. It is recommended to check the airline's refund policy for more information.

Air Serbia allows children of all ages to travel, but there are certain conditions that parents should be aware of. Infants under 2 years old can travel for free on their parents' lap, but if a separate seat is required, parents will need to purchase a child fare ticket. Children aged 2-11 years old require a child fare ticket, which can be purchased at a discounted rate. Air Serbia provides children's meals upon request at least 24 hours before the flight and offers a range of entertainment options, including movies, TV shows, and games on the in-flight entertainment system. However, parents should also bring their own toys and activities for their children to keep them occupied during the flight. Additionally, Air Serbia offers baby bassinets on long-haul flights for infants under 10kg. Parents must request this service at least 24 hours before their flight.