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Fly540

KE flag

IATA
5H
ICAO
FFV
Kenya, Nairobi, JKIA Cargo Terminal, Unit 2A, 00501

Fly540 is a Kenyan airline founded in 2006 with its main hub in Nairobi. The airline operates flights to various destinations in East Africa, including Tanzania, Uganda, South Sudan, and Somalia. Its advantages are its affordable pricing policy and its reputation for timely flights. However, some passengers report poor service and uncomfortable seating. Overall, Fly540 is a great budget option for those traveling within East Africa.

Fly540 baggage rules

Baggage Rules of Fly540 Airline

When traveling with Fly540 airline, it is important to be aware of their baggage rules to avoid any unexpected charges or issues. Here is a breakdown of their guidelines regarding luggage, hand baggage, excess/overweight baggage, and prohibited items.

Luggage

Fly540 allows one checked bag per passenger with a maximum weight of 23kg and maximum dimensions of 158cm (length + width + height). Any luggage that exceeds this limit will be subject to excess baggage fees. Passengers are encouraged to label their bags with their name, address, and contact information to prevent loss or misplacement.

Hand Baggage

Each passenger is allowed one piece of hand baggage with a maximum weight of 7kg and maximum dimensions of 56cm x 45cm x 25cm. This includes items such as purses, cameras, laptops, and other small personal items. Any hand baggage that exceeds these limits will need to be checked in as hold luggage and may incur additional fees.

Excess/Overweight Baggage

If a passenger's checked luggage exceeds the weight limit of 23kg, or the dimensions of 158cm, additional fees will apply. The cost of excess and overweight baggage varies depending on the route and can be found on Fly540's website. Passengers are advised to purchase excess baggage in advance to save money.

Prohibited Items

Fly540 has a list of items that are not allowed to be carried on their flights. These include explosives, flammable substances, compressed gases, sharp objects, and other hazardous materials. Any prohibited items found in a passenger's luggage may be confiscated, and the passenger may face legal consequences. Passengers are encouraged to check Fly540's website for a full list of prohibited items before traveling.

By following these guidelines, passengers can enjoy a stress-free journey with Fly540 airline without any baggage-related issues or additional fees.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by Fly540?

You can file a claim for loss or damage to your baggage with Fly540 by contacting their customer service center or filling out a claim form on their website. You will need to provide proof of purchase, a detailed description of the lost or damaged items, and any other relevant information. It is also a good idea to report the issue to the airline immediately after the incident occurs.

How long before departure does Fly540 close check-in and boarding?

Fly540 usually closes check-in and boarding 30 minutes before the scheduled departure time.

Can I check in online for an Fly540 flight?

Unfortunately, Fly540 does not offer online check-in at this time. Passengers are advised to arrive at the airport at least 2 hours prior to their scheduled departure time to check-in at the airport counter.

Does Fly540 pay compensation for flight delays and cancellations?

As an AI language model, I don't have access to Fly540's policies. It is best to contact Fly540 directly to inquire about their compensation policies for flight delays and cancellations.

Does Fly540 provide additional services for passengers with disabilities?

Yes, Fly540 provides additional services for passengers with disabilities. They offer wheelchair assistance for passengers who require it and also provide support during the boarding and disembarking process. Passengers with hearing or vision impairments can also request for assistance. It is recommended that passengers with disabilities notify the airline beforehand to receive proper assistance and accommodations.

Does Fly540 provide meals and drinks on board?

As an AI language model, I don't have access to updated information regarding Fly540's current policies. However, based on their standard procedures, Fly540 is a low-cost airline, and food and beverages are not usually included in the ticket price. If available, meals and drinks can be purchased on board at an additional cost. Regarding alcohol, it's unlikely to be served on domestic flights, but it may be available on international flights. Please note that airlines have different policies for serving alcoholic beverages, and some may restrict or ban it entirely. It's always best to check Fly540's website or contact them directly for the most up-to-date information.

Are Fly540 airline tickets refundable?

Yes, Fly540 airline tickets are generally refundable. However, the terms and conditions of the ticket may vary depending on the fare class and the specific booking. Therefore, it is important to check the fare rules and restrictions before purchasing a ticket to understand the refund policy. Additionally, some tickets may be subject to cancellation fees or other charges.

What conditions does Fly540 set for traveling with children and babies?

Fly540 allows children of all ages to travel with their parents or guardians. Infants under 2 years of age are not assigned a seat and must be held or secured in a bassinet during the flight. Children between the ages of 2 and 12 must have their own seat and be accompanied by an adult. Fly540 does not provide specialized children's food or entertainment on board. However, passengers are welcome to bring their own snacks and small toys or books to keep their children occupied during the flight. Parents traveling with children should also be aware of the airline's policies regarding child safety seats, strollers, and other types of equipment that may be used during the flight. These policies can vary depending on the destination and type of aircraft used for the flight.