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Ellinair
Ellinair is a Greek airline founded in 2013. Its advantages include a large selection of flight routes within Greece and Europe, modern aircrafts and on-board amenities, and friendly service. However, its disadvantages include limited international flights and higher prices than some budget airlines. For an average traveler, Ellinair's pricing policy may be considered slightly expensive, but it offers competitive pricing compared to other major airlines. Plan ahead to find the best deals on flights and experience the beauty of Greece and Europe with Ellinair.
Ellinair baggage rules
Ellinair Baggage Rules
Ellinair is a Greek airline that offers guests affordable flights to various destinations across the globe. Knowing their baggage policy before flying is important, as it helps passengers avoid unexpected fees and hassles at the airport. Here are the baggage rules of Ellinair.
Luggage
When flying with Ellinair, passengers can bring checked baggage up to a maximum of 23kg. If the luggage exceeds this weight limit, excess baggage fees will apply. Additional baggage can be purchased when booking a flight or added to the existing reservation later. Note that the airline might reject any bags weighing more than 32 kg due to safety reasons.
Hand baggage
Ellinair allows one piece of hand luggage weighing up to 8kg and measuring 55cm x 40cm x 20cm. Besides, there is no restriction on what passengers can take in their hand luggage, though it is necessary to confirm that the allowed weight limit is not exceeded. Additionally, passengers traveling with infants up to two years old are allowed to bring a smaller bag with baby food and bottles.
Excess or overweight baggage
If the weight of the checked luggage exceeds the allowed limit of 23kg, passengers will be charged an excess baggage fee. The fee will vary depending on the route and the total number of additional bags. However, Ellinair provides two options, pre-paid excess baggage or pay for it at the airport.
Items prohibited for carriage
Ellinair has restrictions on items that passengers can carry on board. Some items are altogether banned, while others may only be carried in checked-in luggage. For example, passengers may not carry explosives or flammable substances, sharp objects or firearms in their hand luggage. They are permitted only in the checked-in luggage. Other banned items include lithium batteries, corrosive substances, mace or pepper spray, and oxygen tanks.
In conclusion, it is always essential to confirm the baggage rules for any airline before embarking on a flight. Knowing the limits helps you prepare adequately for your trip, anticipate any costs, and enjoy your flight without any disruptions.
Frequently asked questions about the airline
If you have experienced loss or damage to your baggage by Ellinair, you should immediately contact their customer service department and file a claim. You can do this by phone, email, or through their website. Make sure to provide all relevant information and evidence, such as a photo of your damaged baggage or the baggage claim tag. Ellinair will investigate your claim and may offer compensation according to their policies and applicable laws.
Ellinair closes check-in and boarding 45 minutes before departure for domestic flights and 60 minutes before departure for international flights.
Yes, you can check-in online for an Ellinair airline flight. You can do it on the Ellinair website or through the airline's mobile app. Online check-in usually opens 24 hours before departure, and it is advisable to complete the online check-in at least 2 hours prior to your flight's departure time.
As an AI language model, I don't have access to Ellinair's policies regarding compensation for flight delays and cancellations. However, according to EU Regulation 261/2004, if your flight with Ellinair is delayed or canceled due to reasons within the airline's control (such as maintenance issues or crew shortages), you may be entitled to compensation. The amount of compensation depends on the length of the delay and the distance of the flight. If you believe you may be entitled to compensation, you should contact Ellinair customer service or a compensation service provider for assistance.
Yes, Ellinair provides additional services for passengers with disabilities. They offer special assistance and services to passengers with disabilities such as wheelchair assistance, special seating arrangements, and specific meal requests. Passengers can request these services at the time of booking or at least 48 hours before the scheduled departure time. Additionally, the airline provides information on their website about the accessibility of their aircraft and facilities at airports.
Yes, Ellinair provides meals and drinks on board, depending on the duration of the flight. Passengers can purchase hot and cold meals, snacks, and beverages, including alcoholic drinks. However, the availability of alcoholic drinks may depend on various factors, such as the destination, time of day, and airline policies.
According to Ellinair's general ticket terms and conditions, refundable tickets are subject to certain rules and fees. Refund requests need to be made directly to the airline and are processed within a certain time period. Non-refundable tickets may be either partially or fully used for future travel, subject to certain fees and conditions. It is important to carefully review the ticket terms and conditions before purchasing to determine if the ticket is refundable or not.
Ellinair allows traveling with children and babies, but they must be accompanied by an adult. Children up to 2 years old can travel on the lap of the adult or in a separate seat with a special baby seat. However, the airline strongly recommends using a special baby seat for safety reasons. Ellinair does not provide children's food on board, but they offer a children's meal option if it is requested before the flight. As for entertainment, the airline provides movies, TV shows, games, and music for all passengers, but there is no specific entertainment for children. Parents are encouraged to bring their children's entertainment materials like books, games, and toys to keep them occupied during the flight.