Cheap flights and airline tickets from Virgin Australia
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Virgin Australia
Virgin Australia airline was founded in the year 2000 and is a major airline company in Australia. The airline has numerous advantages, such as providing comfortable seating arrangements, a variety of in-flight entertainment options, and excellent customer service. However, like any other airline, Virgin Australia has its disadvantages, such as limited international routes and frequent delays. In terms of pricing policy, Virgin Australia may not always be the cheapest option for an average traveling person, but they do offer various promotional deals and packages that can be beneficial for budget-conscious travelers. Overall, Virgin Australia is a reliable airline with an impressive track record of providing excellent services to its customers.
Virgin Australia baggage rules
Baggage Rules of Virgin Australia Airline
If you are planning to travel with Virgin Australia, it is essential to be familiar with the airline's baggage rules. Here's what you should know:
Luggage
Virgin Australia allows passengers to check-in up to two bags weighing no more than 23 kg each. However, the baggage allowance may vary depending on the route, fare type, and frequent flyer status. Make sure to double-check the baggage allowance before you travel to avoid any inconvenience.
Hand Baggage
Passengers are allowed to carry one piece of cabin baggage weighing no more than 7 kg and not exceeding the dimensions of 48 cm x 34 cm x 23 cm. Additionally, travellers can bring along a personal item such as a handbag, laptop or a briefcase.
Excess or Overweight Baggage
If your baggage exceeds the permitted limits, you will have to pay an additional fee per kilogram of extra weight. The fee may vary depending on the route and fare type. Make sure to check the airline's website to know the exact fee.
Items Prohibited for Carriage
Virgin Australia strictly does not allow carrying items such as firearms, explosives or flammable substances, sharp objects and other dangerous goods on board. You must also declare any liquid, aerosol, or gel items more than 100 ml at the security checkpoint. If you have any doubt about carrying an item, it is recommended to check with the airline before you travel. Knowing the baggage rules of Virgin Australia before you fly will save you time, money, and hassle.
Frequently asked questions about the airline
In case of loss or damage to your baggage by Virgin Australia, you can submit a report at the Baggage Services Counter located at the airport or report it online by filling out the Baggage Claim Form on the Virgin Australia website. You may also call the customer service hotline or email Virgin Australia's Baggage Services team.
Virgin Australia typically closes their check-in and boarding 30 minutes before departure.
Yes, you can check in online for a Virgin Australia flight. You can do it on their website or through their mobile app. Online check-in opens 24 hours before the scheduled departure time.
Yes, Virgin Australia does provide compensation for flight delays and cancellations depending on the circumstances and the severity of the disruption. Passengers may be entitled to compensation if their flight is delayed for more than three hours, flight is cancelled without sufficient notice, or if they are denied boarding due to overbooking. The compensation amount may vary based on the length of the delay, the distance of the flight, and other factors. Passengers can contact Virgin Australia customer service or check their website for more information on the compensation policy.
Yes, Virgin Australia provides additional services for passengers with disabilities. These services include assistance with boarding and deplaning, wheelchair assistance, priority boarding, and special seating arrangements. Additionally, passengers with disabilities can request special meals, bring their own mobility aids, and request assistance with transferring to and from their seats. Virgin Australia also offers a disability assistance helpline for passengers to request these additional services.
Yes, Virgin Australia provides complimentary in-flight meals and drinks on all domestic and international flights. Alcoholic drinks are also available for purchase on all flights, except for those operating between Australia and New Zealand where they are complimentary.
Yes, Virgin Australia airline tickets are refundable according to the airline's policy. However, the refund terms and conditions may vary depending on the fare type purchased, so it's best to check the specific details of your ticket before requesting a refund.
Virgin Australia provides specific conditions for traveling with children and babies. These include: 1. Infants (aged 0-2 years) can travel free of charge on a parent's lap, but may only travel with one adult. 2. Children (aged 2-11 years) must have their own seat and pay the applicable fare. 3. Children under the age of 15 years traveling alone will need to book an Unaccompanied Minor Service. 4. Child restraint devices can be used on board, but they must meet the requirements of the Civil Aviation Safety Regulations. Virgin Australia offers children's meals on international short-haul and long-haul flights, and on domestic flights over 2 hours. The meals are designed to cater to children's taste preferences and dietary requirements. In-flight entertainment also includes a range of children's programs and movies. The airline provides pre-boarding for families traveling with infants and young children, which allows them to board the aircraft before general boarding begins.