If you have experienced loss or damage to your baggage by Garuda Indonesia, you can file a complaint with their baggage services department at the airport or online on their website. You will need to provide details of your flight, baggage, and the nature of the damage or loss. Garuda Indonesia will then investigate and offer compensation if appropriate.

Garuda Indonesia typically closes check-in and boarding 45 minutes before departure for domestic flights and 60 minutes before departure for international flights. However, it is always recommended to arrive at the airport well ahead of these times to ensure smooth and stress-free travel.

Yes, Garuda Indonesia offers online check-in for its flights. You can do it through the Garuda Indonesia website or mobile app. Online check-in usually opens 24 hours before departure and closes one hour before for domestic flights and two hours before for international flights. During online check-in, you can select your seat, print or download your boarding pass, and add any special requests or services.

Yes, Garuda Indonesia offers compensation for flight delays and cancellations in accordance with their policies and regulations. Compensation may vary depending on the circumstances and severity of the delay or cancellation. Passengers are advised to check Garuda Indonesia's terms and conditions or contact their customer service for more information regarding compensation.

Yes, Garuda Indonesia provides additional services for passengers with disabilities. They offer wheelchair assistance, special seating arrangements, and assistance for visually impaired or hearing-impaired passengers. Passengers can request these services while making their reservation or by contacting the Garuda Indonesia customer service team in advance. The airline also allows service animals to travel with passengers, but it is important to follow certain guidelines and provide documentation for the animal. Overall, Garuda Indonesia strives to make air travel comfortable and accessible for all passengers, including those with disabilities.

Yes, Garuda Indonesia provides meals and drinks on board. Passengers can choose from a variety of Indonesian and international cuisine options. Alcoholic drinks are also available for purchase on board, but only to passengers who are 18 years of age or older.

Yes, Garuda Indonesia airline tickets are refundable. However, the refund policy varies depending on the type of ticket purchased and the fare rules applicable to the ticket. Customers are advised to check the fare rules at the time of booking or contact Garuda Indonesia customer service for more information.

Garuda Indonesia sets the following conditions for traveling with children and babies: 1. Infants (under 2 years old) are required to sit on the lap of an adult and are not allowed to occupy their own seat. 2. Children (2-12 years old) may occupy their own seat, but must be accompanied by an adult. 3. Parents or guardians of children under 5 years old must accompany them during their entire journey, including when boarding and disembarking the aircraft. 4. A maximum of 2 infants are allowed per adult passenger. Each infant must be accompanied by a separate adult. Garuda Indonesia provides children's food and entertainment on board, including: 1. Infant food is available on request. 2. Children's meals can be pre-ordered at least 24 hours before the flight. 3. A variety of children's entertainment is available on board, including games, movies, and cartoons. 4. Children's activity kits are also available on some flights. It is recommended to contact Garuda Indonesia's customer service or check their website for the latest information on their policies and services related to traveling with children and babies.