Cheap flights and airline tickets from Tigerair Philippines

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Tigerair Philippines

PH flag

IATA
DG
ICAO
SRQ
Philippines, Pasay City, Domestic Road, Andrews Avenue, 1301

Tigerair Philippines is a low-cost airline founded in 2012. Its advantages include affordable prices, a wide selection of destinations and a user-friendly website. However, passengers should be aware of additional fees for baggage, food and seat selection. The airline's pricing policy is budget-friendly, making it accessible for the average traveler. Despite some drawbacks, Tigerair Philippines provides a convenient and affordable option for those looking to explore the Philippines and South East Asia.

Tigerair Philippines baggage rules

Baggage Rules of Tigerair Philippines Airline:

Luggage: Passengers are allowed to check-in a maximum of 40kg of baggage. The maximum weight per piece is 32kg. Any baggage over these limits will be subject to excess baggage fees.

Hand baggage: Passengers are allowed one piece of hand baggage weighing no more than 7kg and with dimensions of 54cm x 38cm x 23cm. An additional small item such as a handbag, laptop bag or small backpack is also allowed on board.

Excess or overweight baggage: If the weight of checked baggage exceeds the limit, an excess baggage fee will be charged. The fee depends on the weight and destination of the baggage. Oversized and overweight bags must be checked in and will also incur additional fees.

Items prohibited for carriage: Items such as weapons, explosives, flammable materials, and other dangerous goods are prohibited on all flights. Additionally, certain items such as liquids over 100ml and sharp or pointed objects are not allowed in hand baggage. It is advisable to check the airline's website for a full list of prohibited items before travelling.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by Tigerair Philippines?

In case of loss or damage to your baggage by Tigerair Philippines, you should go to the baggage service counter at the airport immediately upon arrival. You will be required to fill out a Property Irregularity Report (PIR) and provide details of your baggage and its contents. Tigeraip Philippines will then investigate the incident and provide compensation according to their policy. You can also contact their customer service for further assistance.

How long before departure does Tigerair Philippines close check-in and boarding?

Tigerair Philippines closes check-in and boarding 45 minutes before departure.

Can I check in online for an Tigerair Philippines flight?

Unfortunately, Tigerair Philippines ceased operations in 2017. Therefore, online check-in is no longer available for their flights.

Does Tigerair Philippines pay compensation for flight delays and cancellations?

Yes, Tigerair Philippines is liable to pay compensation for flight delays and cancellations, subject to the circumstances and duration of the delay/cancellation. The specific amount of compensation may vary according to the airline's policy and the passenger's contract of carriage. In some cases, the compensation may include alternative transportation, accommodation, or meals. However, passengers may need to file a complaint or claim to trigger compensation, and the process may vary depending on the airline's procedures and local regulations.

Does Tigerair Philippines provide additional services for passengers with disabilities?

Yes, Tigerair Philippines provides additional services for passengers with disabilities. Passengers with disabilities are required to notify the airline of their needs at least 72 hours before their scheduled flight. The airline provides assistance such as wheelchairs, priority boarding, and assistance in moving around the airport and getting on and off the aircraft. Passengers who require special assistance during the flight can also request for a caregiver to travel with them. Tigerair Philippines aims to make air travel accessible and comfortable for all passengers, including those with disabilities.

Does Tigerair Philippines provide meals and drinks on board?

Tigerair Philippines does not provide complimentary meals or drinks on board. However, passengers can purchase meals, snacks, and beverages on board. Alcoholic drinks are not served on Tigerair Philippines flights.

Are Tigerair Philippines airline tickets refundable?

Yes, Tigerair Philippines airline tickets are refundable. However, the terms and conditions of the refund depend on the type of ticket and the circumstances of the cancellation. It is recommended to check the airline's refund policy before purchasing a ticket and to contact their customer service for assistance in case of cancellation.

What conditions does Tigerair Philippines set for traveling with children and babies?

Tigerair Philippines requires that children under the age of 8 must be accompanied by an adult when traveling on their flights. The airline also permits the carriage of infants who are under the age of 2, requiring them to pay a child fare that is 10% of the adult fare. Infants must be seated on their accompanying adult's lap throughout the flight, as they will not be provided with their own seat. Tigerair Philippines does not offer children's food or entertainment on board their flights. However, passengers are permitted to bring their own food and entertainment for their children.

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