Cheap flights and airline tickets from Thai Vietjet Air

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Thai Vietjet Air

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IATA
VZ
ICAO
TVJ
Thailand, Bangkok, 222 Don Mueang International Airport, Room C3012, 3rd Floor, Terminal 1, , 10210

Thai Vietjet Air is a low-cost airline that was founded in 2014. This airline has advantages such as low prices and a wide range of destinations, but it also has disadvantages such as limited legroom and extra charges for multi-stop flights. The airline's pricing policy is cheap, making it an attractive option for an average traveling person looking for affordable airfare. With Thai Vietjet Air, travelers can enjoy a budget-friendly trip without sacrificing quality service. So, if you are planning your next trip, consider flying with Thai Vietjet Air to save money and arrive at your destination in style.

Thai Vietjet Air baggage rules

Baggage Rules of Thai Vietjet Air

Thai Vietjet Air is a low-cost airline based in Thailand that follows specific rules regarding baggage allowance. Passengers should check the airline's baggage rules before packing to avoid any inconvenience. Here are the policies and guidelines related to luggage, hand baggage, excess or overweight baggage, and items prohibited for carriage.

Luggage

All passengers of Thai Vietjet Air are allowed to check in baggage weighing up to 32 kg. Free baggage allowance limits may vary depending on the type of ticket, destination, and fare class. For more information on the baggage allowance, passengers are recommended to check the airline's website or contact their customer service.

Hand baggage

Passengers of Thai Vietjet Air are allowed to carry only one piece of hand baggage with them onboard. The maximum weight of hand baggage should not exceed 7 kg, and the dimensions should not exceed 56cm x 36cm x 23cm. For passengers traveling with infants, they are allowed to bring one additional bag, such as a diaper bag.

Excess or overweight baggage

Passengers of Thai Vietjet Air who exceed the free baggage allowance limit will have to pay for the excess or overweight baggage fees. The fees are charged depending on the destination and the weight of the baggage. Passengers can pay for the excess baggage fees online or at the check-in counter.

Items prohibited for carriage

For safety reasons, Thai Vietjet Air prohibits certain items from being carried onboard, such as explosives, compressed gases, flammable liquids and solids, and radioactive material. Passengers are not allowed to carry weapons or sharp objects in their hand baggage. Electronic devices such as portable chargers, e-cigarettes, or hoverboards are also not allowed as they may pose a risk to the aircraft.

In conclusion, passengers traveling with Thai Vietjet Air must keep in mind their baggage allowance limits, avoid carrying prohibited items on the aircraft, and pay the necessary fees for excess or overweight baggage. By following these rules, passengers can have a comfortable and safe journey.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by Thai Vietjet Air?

In case of loss or damage to your baggage by Thai Vietjet Air, you should proceed to the baggage service counter located within the baggage claim area at the airport of arrival. You must report the loss or damage immediately upon arrival, and provide your baggage claim tag and boarding pass. The baggage service staff will assist you with filing a report and arranging for the delivery or compensation of your lost or damaged baggage. Alternatively, you can also contact Thai Vietjet Air's customer service hotline or email to report the loss or damage.

How long before departure does Thai Vietjet Air close check-in and boarding?

Thai Vietjet Air closes check-in and boarding 30 minutes before departure.

Can I check in online for an Thai Vietjet Air flight?

Yes, you can check in online for Thai Vietjet Air airline flight. You can do it on their website or through their mobile app. Online check-in usually opens 24 hours before departure and closes 1 hour prior to departure time. During online check-in, you can select your seat, print your boarding pass, and choose to receive electronic or SMS notifications for flight updates.

Does Thai Vietjet Air pay compensation for flight delays and cancellations?

Yes, Thai Vietjet Air pays compensation for flight delays and cancellations in accordance with Thai aviation regulations and guidelines. The specific amount of compensation and eligibility criteria may vary depending on the circumstances of the delay or cancellation. The airline also provides information and assistance to passengers in the event of a disruption to their travel plans.

Does Thai Vietjet Air provide additional services for passengers with disabilities?

Yes, Thai Vietjet Air provides additional services for passengers with disabilities. Passengers with disabilities or reduced mobility can contact the airline's call center to request for assistance during their travel. The airline provides wheelchair assistance, special seating arrangements, and handling of mobility aids at the airport. The airline also allows passengers with disabilities to bring their guide dogs on board but advance notice must be given. Moreover, passengers with disabilities may request for special meals and the cabin crew can provide them with the necessary assistance throughout the flight.

Does Thai Vietjet Air provide meals and drinks on board?

Thai Vietjet Air is a low-cost carrier and does not provide free meals and drinks on board. However, passengers can pre-order meals and drinks through the airline's website at an additional cost. As for alcoholic drinks, they are not available on all flights and can only be purchased on select flights. It is important to check with the airline before flying to confirm their specific policies regarding food and beverage services.

Are Thai Vietjet Air airline tickets refundable?

According to Thai Vietjet Air's refund policy, if you have purchased a refundable ticket, you may request a refund within 90 days from the date of the original flight schedule. However, if you have purchased a non-refundable ticket, you will not be able to get a refund. In such cases, you may be able to change your flight schedule by paying a fee and fare difference. It's recommended that you check the fare rules and conditions at the time of reservation to avoid any inconveniences.

What conditions does Thai Vietjet Air set for traveling with children and babies?

Thai Vietjet Air allows passengers to travel with infants and children, but there are certain conditions that need to be met. Infants, aged between 7 days and 2 years, are required to be accompanied by an adult who is at least 18 years old. The infant must sit on the lap of the adult during takeoff, landing, and whenever the seatbelt sign is on. The airline provides baby bassinets on a first-come, first-served basis for infants who weigh less than 10 kg. Children, aged between 2 and 12 years, can travel alone as unaccompanied minors, provided their parents or guardians have completed the necessary procedures and paid the required fees. Thai Vietjet Air does not provide children's food or entertainment onboard. However, passengers are allowed to bring their own snacks and toys to keep their children entertained during the flight.

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