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Surinam Airways
Surinam Airways is the national airline of Suriname, founded in 1953. It operates flights to destinations throughout the Caribbean, South America, and the Netherlands. Though the airline has been praised for its friendly staff and comfortable seating, it has faced criticism for its limited route network and high ticket prices. Surinam Airways prides itself on offering a premium service while remaining affordable for the average traveler. However, compared to other airlines in the region, its pricing may be considered expensive. Despite these criticisms, Surinam Airways remains a reliable and trusted carrier for those traveling to and from Suriname.
Surinam Airways direct flights
Surinam Airways baggage rules
Baggage Rules of Surinam Airways
When travelling with Surinam Airways, it is important to be aware of the airline's baggage rules to avoid any unnecessary fees or delays at the airport. The following is a breakdown of Surinam Airways' policies.
Luggage
Surinam Airways allows each passenger to bring up to two pieces of checked luggage, with a maximum weight of 23kg (50lbs) each. Any luggage exceeding this weight limit will be subject to additional fees.
Hand Baggage
Passengers are also allowed to bring one piece of carry-on luggage, with a maximum weight of 8kg (17lbs) and dimensions not exceeding 115cm (45 inches) in total. This includes handles, wheels, and other attachments.
Excess or Overweight Baggage
If a passenger's luggage exceeds the weight limit or they have more than the allowed number of bags, they will be subject to excess baggage fees. These fees vary depending on the destination, and passengers are encouraged to check with Surinam Airways directly for more information.
Prohibited Items
Surinam Airways prohibits a number of items for carriage, including explosives, flammable materials, and other hazardous substances. Additionally, firearms, knives, and sharp objects are not allowed in carry-on baggage. Passengers who attempt to bring these items on board may face legal consequences.
Frequently asked questions about the airline
In case of loss or damage to your baggage by Surinam Airways, you should report it immediately to their baggage service agent at the airport or through their customer service hotline. Make sure to provide them with the necessary details, such as your flight number, booking reference, and baggage receipt. They will provide you with a Property Irregularity Report (PIR) number and guide you through the process of filing a claim for the loss or damage. You can also submit your claim online through their website.
Surinam Airways closes check-in and boarding 60 minutes before departure.
Yes, you can check in online for a Surinam Airways airline flight. You can do it on the Surinam Airways website or through their mobile app. Online check-in typically opens 24 hours before departure.
Surinam Airways, like any other airline, is obligated to pay compensation for flight delays and cancellations under certain circumstances. However, the exact amount of compensation and eligibility criteria may vary depending on the specific situation and applicable laws and regulations. Passengers are advised to check with Surinam Airways or seek legal advice to understand their rights and options in case of delay or cancellation.
Yes, Surinam Airways provides additional services for passengers with disabilities. Passengers with disabilities are advised to inform the airline of their specific needs at least 48 hours before their flight. The airline offers assistance with boarding and deplaning, as well as transportation to and from the aircraft using wheelchairs or other mobility devices. Additionally, the airline may provide assistance with carrying and stowing mobility aids such as crutches or walkers. Passengers with visual or hearing impairments may request a companion to assist them during their journey. The airline also offers special meals for passengers with specific dietary requirements.
Yes, Surinam Airways provides meals and drinks on board for their passengers. The type of meals and drinks offered will depend on the length of the flight and the class of service. Alcoholic drinks are also available for purchase on board for passengers who are of legal drinking age.
Yes, Surinam Airways airline tickets are refundable. However, the refund policy and conditions may vary depending on the type of ticket purchased and the fare rules. It is recommended to contact Surinam Airways customer service or consult the airline's website to confirm the refund policy for your specific ticket.
Suriname Airways allows children to travel alone if they are between the ages of 5 and 11 years old. They must be accompanied by a Surinam Airways employee or a designated adult if they are traveling internationally. The airline also allows one infant per adult to travel free of charge on domestic flights, but charges a fee for international flights. There is no specific children’s menu on Surinam Airways flights, but special meals can be requested in advance. There is also no in-flight entertainment specifically for children, but movies and TV shows are available on the seatback screens.