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STP Airways
STP Airways is a Sao Tome and Principe flag carrier, founded in 2008. The airline offers an array of advantages, such as its convenient hub location, diverse route selections, and top-notch customer service. However, it is worth noting that the airline is smaller in size and does not offer as many frequent flights as some larger airlines. In terms of pricing policy, STP Airways can be considered affordable for an average traveler, with ticket costs varying based on routes and seasons. If you are looking for an affordable and reliable airline that offers quality service, STP Airways is an excellent option. Book your next flight with this airline to experience the best travel experience.
STP Airways baggage rules
Baggage Rules of STP Airways
STP Airways has specific regulations and restrictions when it comes to the items that passengers can bring onboard their flights. Here are some important points:
Luggage: As for checked baggage, all passengers are entitled to a free allowance based on the weight of their luggage. The maximum weight limit for each bag is 23 kg or 50 lb. Charges may apply if the weight limit is exceeded. Passengers are advised to label their bags with their personal identification information for easy identification and retrieval.
Hand baggage: STP Airways passengers are permitted to carry one piece of cabin baggage that does not exceed 5 kg in weight and should fit in the overhead bin or under the seat in front of them. Passengers are advised to check the size and weight restrictions for their hand baggage before arriving at the airport to avoid any inconvenience or charges.
Excess baggage: If a passenger's luggage exceeds the weight limit, they will have to pay an excess baggage charge per kilogram. Additionally, if a passenger has more than the permitted amount of checked baggage, additional fees may apply.
Prohibited items: STP Airways airline does not allow certain items onboard. These items include explosives, flammable liquids and solids, infectious substances, corrosive materials, and radioactive materials among others. Passengers are advised to consult with the airline or check the list of prohibited items before packing their luggage.
Frequently asked questions about the airline
In case of loss or damage to your baggage by STP Airways, you should file a report at the airline's baggage claim office or customer service desk at the airport immediately upon arrival. You will be asked to complete a Property Irregularity Report (PIR) and provide your flight details, baggage tag information, and a description of the missing or damaged item(s). You may also need to provide a receipt of purchase or proof of the value of the item(s) for compensation purposes. It is recommended to keep all receipts and documents related to your baggage throughout your journey.
STP Airways generally closes check-in and boarding 30 minutes before departure time.
Unfortunately, STP Airways does not offer online check-in services at this time. Passengers must check-in in person at the airport. It is recommended to arrive at the airport at least two hours before your scheduled departure time to allow enough time for check-in, security and boarding.
As an AI language model, I don't have updated information on this matter. It is recommended to check their terms and conditions on their website or contact their customer service directly for more information regarding flight delays and cancellations compensation.
As an AI language model, I do not have access to the current or potential services by STP Airways for passengers with disabilities. However, generally, airlines are required to provide reasonable accommodations and services for passengers with disabilities, such as wheelchair assistance, specialized seating, and accessible lavatories. It is recommended that passengers with disabilities contact STP Airways directly to inquire about their specific needs and any additional services they may offer.
As an AI language model, I don't have access to up-to-date information on STP Airways. However, as per the general practice followed by most airlines, they usually offer meals and drinks on board during flights. The type of food and availability of alcoholic beverages may vary depending on the duration and type of flight. It's always better to check with the airline directly or read their policies and guidelines before booking your flight.
As an AI language model, I do not have access to information on the refund policy of STP Airways. I suggest contacting the airline directly or reviewing their website for more information on their refund policy.
STP Airways allows children and babies to travel with them but with certain conditions. Infants under 2 years old are required to sit on the lap of an adult passenger and will be provided with a special seat belt during take-off, landing, and turbulence. Children aged 2-11 years are allowed to travel with a child fare and will be provided with a seat on the flight. STP Airways also offers children's meals for those aged 2-11 years, which must be pre-ordered during the booking process. However, the availability of entertainment such as movies, TV shows, or games may vary depending on the aircraft type. It's recommended to bring your own entertainment for children to keep them occupied during the flight.