Flights, baggage allowance, onboard services, and travel information
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Traveling with a furry companion on StarFlyer (7G) is very doable when you know the ground rules. The airline’s approach is straightforward: most pets travel safely in the aircraft hold, while only certified assistance dogs are allowed in the cabin. With a little prep—think the right crate, a timely reservation, and a calm pet—you’ll make the process smooth for both of you. Below, you’ll find what to expect, what to bring, and the small details that make a big difference on the day of travel.
StarFlyer welcomes certified assistance dogs (guide, hearing, and service dogs) to travel in the cabin at no charge, provided documentation and identification meet Japanese regulations. Emotional support animals are not recognized as assistance dogs in Japan and therefore cannot travel in the cabin.
All other pets—typically dogs and cats—travel as checked pets in the temperature‑controlled hold on eligible StarFlyer flights. Space for animals is limited per flight, so it’s wise to request acceptance in advance through the reservations desk. Some species (such as reptiles, rodents, or exotic birds) are generally not accepted; if your companion isn’t a dog or cat, confirm eligibility with the airline before you book.
StarFlyer accepts pets as checked baggage in a ventilated compartment of the hold, provided your animal arrives in an appropriate carrier and appears healthy, calm, and fit to fly. You’ll check in at the counter earlier than usual so staff can complete paperwork and assess the crate. Expect cut‑offs earlier than standard baggage—arriving 90 minutes before a domestic departure is a safe buffer.
Like many Japanese carriers operating single‑aisle aircraft, StarFlyer applies practical limits for safety and handling. There is typically a maximum total weight (pet + crate) and a maximum crate size; very large or heavy animals may need shipment as air cargo instead of checked baggage. Because limits can vary by aircraft and date, it’s best to confirm the exact threshold when you reserve. Transport can also be declined during extreme heat or cold at origin or destination to protect animal welfare.
Your pet’s carrier must be a sturdy, hard‑sided, escape‑proof kennel that meets IATA Live Animals Regulations: secure metal door, solid roof, and ventilation on at least three sides. The animal must be able to stand without ears touching the top, turn around, and lie down comfortably; if in doubt, choose the next size up. Soft carriers and collapsible wire cages are not accepted in the hold, and wheels must be removed or locked.
Line the floor with an absorbent, leak‑resistant pad and ensure food/water dishes are attached inside the door. Label the kennel with your name, mobile number, and itinerary, and affix any handling notes outside. If your pet has a history of chewing or pawing at doors, consider additional cable ties—staff can help secure the kennel after inspection.
For domestic flights within Japan, routine veterinary certificates are generally not required by authorities; however, your pet should be visibly healthy, and you’ll be asked to sign a StarFlyer consent/waiver acknowledging transport risks. Keep core vaccinations current—dogs in Japan must have valid rabies vaccination under national law—and carry your vet records in case they are requested.
If your journey involves international sectors or onward connections on other airlines, import/export and quarantine rules apply (microchip, rabies serology, advance notices, and strict timelines). These requirements can take weeks or months—begin planning early and verify regulations for every country on your route.
Pet transport is charged as a separate fee per kennel, per flight segment, and it isn’t included in your free baggage allowance. You’ll pay it at the airport during check‑in after acceptance is confirmed. On domestic StarFlyer routes, this is typically a flat amount; published fees change occasionally, so verify the current figure when you reserve. Because flights carry only a limited number of pets, make the request as soon as you have your ticket.
Brachycephalic (snub‑nosed) breeds—such as Bulldogs, Pugs, Shih Tzus, and some cats like Persians—are at higher risk of heat stress and breathing issues. StarFlyer may restrict their carriage during hot periods or ask you to travel at cooler times of day; in some cases, transport can be refused for the animal’s safety. Very young animals (typically under 8–12 weeks), mothers with unweaned litters, late‑term pregnant pets, or animals recovering from surgery are not accepted.
Sedation is strongly discouraged and often refused because it increases in‑flight health risks. Instead, focus on acclimating your pet to the crate and timing exercise and meals so they board relaxed and comfortable.
A week or two before departure, make the crate your pet’s favorite spot—feed inside it, add a familiar blanket, and practice short “door closed” sessions to build calm. On the day, offer a normal meal 4–6 hours before check‑in and a light walk just before you head to the airport. Attach a small bag of food to the crate for use in case of irregular operations, and keep a photo of your pet on your phone for identification. Most importantly, stay calm yourself; pets take their cues from you.
If anything here is a close call—crate dimensions, breed restrictions, or weather—contact StarFlyer before you book. A five‑minute check saves you and your pet a world of stress, and ensures you’re fully aligned with the airline’s latest rules.
Traveling with StarFlyer (IATA: 7G) is straightforward once you know the age groups the airline uses. On most StarFlyer domestic routes within Japan, an infant is a child who is under 3 years old on the day of travel, a child is 3–11, and an adult is 12 and over. Infants may travel on an adult’s lap on domestic flights, while children have their own seats and pay a child fare; adults pay the standard fare. If your itinerary includes international or partner-operated segments, age brackets usually shift to the global standard—infant under 2, child 2–11, adult 12+—so it’s wise to check what’s printed on your e‑ticket. Bring a small proof of age (passport or health insurance card) in case staff need to verify your child’s date of birth.
You can carry one lap infant per accompanying adult; a second infant with the same adult must have a booked seat at the child fare. Choosing a dedicated seat for your baby can be helpful if you want the security of a child restraint and a bit more space, especially on busier flights. Whether lap or seated, avoid exit rows, and aim for the window if you’re using a car seat; it keeps the aisle clear and is generally required by safety rules. Bulkhead rows offer legroom but can have fixed armrests or airbag seatbelts, so crew may relocate car seats if needed. If you prefer a lap infant but value elbow room, selecting a pair of seats toward the rear often increases the chance of an empty middle seat.
For domestic StarFlyer tickets, a standard checked baggage allowance is typically 20 kg per ticketed passenger; children with their own seats get the same allowance as adults. Lap infants usually don’t receive a separate checked allowance, but essential baby items travel generously: strollers and child seats are accepted free of charge and don’t count toward your weight limit. Carry-on rules follow the usual Japanese domestic standard—one cabin bag plus a personal item—so pack diapers, wipes, a change of clothes, and any medicines in your hand luggage. Formula, breast milk, and baby food are allowed in reasonable quantities through security; you may be asked to present them for screening, and cabin crew can usually provide hot water but not heat or refrigerate food. Label your stroller and car seat with your name, and bring a lightweight gate-check bag to keep them clean.
StarFlyer (IATA: 7G) keeps loyalty refreshingly straightforward, which is great if you mostly hop between Japan’s key cities. Instead of a complex hierarchy, you’ll find a simple mileage program built around earning on 7G flights and redeeming those miles for more travel. Because StarFlyer collaborates closely with All Nippon Airways (ANA), you can also choose to credit eligible flights to ANA Mileage Club and tap into ANA’s broader ecosystem. Understanding when to use StarFlyer’s own program versus ANA’s is the trick to getting the best return. Below, I’ll walk you through tiers, earning, redemptions, benefits, and a few savvy tips.
StarFlyer’s mileage program is free to join and deliberately minimal: there are no elite status tiers, qualification ladders, or complex thresholds to track. All members earn the same way, and benefits are centered on collecting miles or points and turning them into award seats. If you prefer status-style perks—lounge access, priority lines, or extra baggage—those come not from StarFlyer directly but typically via ANA when you travel on an ANA-coded StarFlyer flight. In other words, your 7G membership is best seen as a straightforward earn-and-burn wallet, while ANA Mileage Club is the place to pursue tier status. It’s a clean split that makes planning easier once you decide your goal.
On 7G-coded tickets flown by StarFlyer, you earn StarFlyer miles or points based on the fare purchased and the distance flown; deeply discounted fares may accrue at reduced rates or not at all. Add your StarFlyer number during booking or at check‑in, and keep your boarding pass until the credit posts in case you need a retro‑claim. Periodic promotions can boost accrual on select routes, so it’s worth watching campaign pages when your plans are flexible. If you hold a Japan‑issued StarFlyer co‑branded credit card, everyday spending can supplement your flight earnings and speed up redemptions. As always, exact accrual rates depend on fare rules published at the time you buy.
You may instead credit some StarFlyer‑operated flights to ANA Mileage Club, especially when your itinerary is booked under an ANA (NH) codeshare. Doing so earns ANA miles and, where applicable, Premium Points toward ANA status under ANA’s accrual chart. This path is smart if you value alliance reach, partner redemptions, or ANA elite benefits more than a quick free 7G ticket. Before you fly, decide where to credit, enter the correct frequent‑flyer number, and verify the booking code qualifies for mileage.
StarFlyer miles deliver their best value on StarFlyer‑operated domestic award seats. You can usually book one‑way or round‑trip awards, paying only modest taxes and fees, with inventory managed separately from cash fares. Availability tightens around Japan’s peak periods—Golden Week, Obon, and New Year—so booking early is key. StarFlyer operates a single‑class cabin, so classic ‘upgrade awards’ aren’t a focus here; think of awards primarily as seat reservations rather than cabin changes. Change and cancellation rules for awards follow program policy and may involve fees, so check the fine print before you commit.
If you value consistency, StarFlyer (IATA: 7G) delivers it in spades. The carrier operates a compact, single-type fleet built entirely around the Airbus A320 family. As of 2025, public data points to roughly a dozen aircraft in service, a mix of the proven A320-200 (ceo) and the newer A320neo. Keeping to one family simplifies training and maintenance, supporting reliable operations on busy domestic routes. For you, that means the cabin experience feels familiar no matter which tail number you board.
The A320-200 remains the most common sight at the gate, and it reflects StarFlyer’s comfort-first philosophy. Cabins are laid out in a single class with a 3–3 arrangement and around 150 seats—noticeably roomier than many low‑cost peers. Expect sleek black leather upholstery, generous legroom (often about a 34‑inch pitch), and thoughtful touches like AC power and USB at your seat. While exact seat counts and amenities can vary slightly by airframe, the look and feel are intentionally consistent. It’s a straightforward setup, but the attention to detail stands out on short Japanese hops.
On the newest A320neo, you’ll notice a quieter ride and subtler cabin updates, including larger overhead bins and modern mood lighting. The layout mirrors the ceo to preserve that familiar StarFlyer vibe, so you aren’t trading comfort for new tech. Behind the scenes, the neo’s latest‑generation engines and aerodynamics deliver better range and efficiency on the same domestic city pairs. It’s an upgrade you’ll hear—or rather, not hear—on takeoff.
StarFlyer’s newest aircraft are the A320neo frames delivered in the mid‑2020s, straight from lessors and dressed in that signature jet‑black livery. At the other end, the oldest A320‑200 jets date back to the late 2000s and early 2010s, though they’ve seen periodic cabin refreshes to keep the interiors sharp. The airline’s maintenance program and the A320’s robust design mean age is felt more in fuel burn than in comfort. From your seat, the differences appear subtle: the neo is quieter and a touch smoother; the ceo feels virtually identical inside.
Looking ahead, StarFlyer plans a measured renewal rather than a rapid expansion. Additional A320neo deliveries are expected as leases roll in, with older gradually retired to keep operating costs lean and reliability high. The strategy centers on : sticking with one aircraft family to maximize crew flexibility and minimize spare‑parts complexity. In practical terms, you can expect more neos in the mix through the late 2020s while the classic ceos bow out step by step.
StarFlyer (7G) flies a single-cabin A320 fleet, so the service is pleasantly uniform no matter where you sit. On domestic flights—typically 1–2 hours—you can expect complimentary soft drinks such as water, juices, coffee, and tea, served soon after takeoff. A small packaged snack may be offered on select departures, but it’s not guaranteed and the item can change by route or season. If you’re still peckish, a compact buy‑on‑board menu usually adds sweet or savory nibbles that pair nicely with a hot drink.
On longer sectors and select international routes (when operated), the service becomes more substantial—often a light meal or snack box is provided, or a wider paid selection appears, depending on schedule and aircraft provisioning. Portions are sized for travel: enough to tide you over without feeling heavy, which suits StarFlyer’s calm, design‑forward cabin vibe. Crew move efficiently, with a second water or coffee pass when time allows; feel free to ask politely if you’d like a top‑up. If your ticket is issued by a partner but the flight is operated by 7G, the StarFlyer service standard applies on board.
For most domestic hops, special meals aren’t routinely loaded, so choices hinge on the standard beverage cart and any packaged snacks available. If you follow vegetarian, vegan, or gluten‑free diets, you’ll want to bring your own food that meets airport security rules; the crew can share ingredient labels for sealed items but cannot guarantee an allergen‑free environment. Heating, chilling, or plating personal meals isn’t possible on board, and cross‑contamination may occur in the galley. If you have severe allergies, carry your medication and consider a printed allergy card in Japanese to show the crew.
On select international services, limited special meals (for example, a basic vegetarian or child option) may be offered by pre‑request. To improve your chances, place a request via Manage Booking or the call center at least 72 hours before departure, and reconfirm when checking in. Availability can vary by route and catering station, and not all special types (such as strict vegan, kosher, or halal) are guaranteed. When in doubt, plan to self‑cater with safe, dry foods and rely on the complimentary drinks.
StarFlyer’s beverage lineup focuses on quality staples done well: freshly brewed coffee, Japanese teas, mineral water, and classic juices. You’ll sometimes find a seasonal twist—think a limited‑time citrus juice or a comforting broth—adding a small dash of surprise to a short flight. Food options, when offered, skew Japanese in flavor with clean, travel‑friendly packaging that keeps the cabin tidy. It’s not a multi‑course affair, but the presentation is neat, the flavors balanced, and refills on hot drinks are happily provided when time permits.
StarFlyer (7G) leans into its refined, black‑and‑white aesthetic with an entertainment lineup that feels curated rather than overwhelming. Expect a rotating mix of movies—popular Japanese cinema alongside a handful of international titles—plus TV shows spanning travel, culture, documentaries, and light comedy well‑suited to domestic flight times. Music gets thoughtful treatment too: themed playlists range from J‑Pop and city pop to jazz, classical, and ambient tracks that pair nicely with a window‑seat view. You’ll also find a live moving map and, on many aircraft, a few casual games (think puzzles and trivia) for a quick diversion.
Content generally offers Japanese and English options where available, and selections change regularly to keep repeat travelers engaged. On shorter sectors, you’ll notice more short‑form programming so you can finish an episode or two before descent. Longer flights may feature a couple of full‑length films and deeper music catalogs. It’s not a “mega‑library,” but the quality and fit‑for‑time approach make it easy to pick something and relax.
StarFlyer prioritizes simplicity: on most aircraft, every seat has a personal seatback screen with a clean, bilingual interface. Tap to browse Movies, TV, Music, Games, or the Map, then plug in your headphones to the standard 3.5 mm jack. The touch response is snappy, brightness adjusts easily for day or night flights, and subtitle or audio‑language toggles appear where the program supports them. If you prefer your own device, many seats include USB power so you can keep a phone or tablet topped up while you watch.
Streaming to personal devices via an onboard portal may be available on select aircraft, but it isn’t universal. If your flight supports it, you’ll see an SSID and quick‑start card in the seat pocket; joining the portal is typically free and separate from any internet service. Otherwise, the seatback screen is the main stage, and it’s designed so you can settle in without any setup.
StarFlyer typically flies a single‑class cabin on its Airbus narrowbodies, which means entertainment access is delightfully democratic: the same library for everyone, at every seat. Screen size and exact features can vary a little by aircraft version and refurbishment status, so you may notice a slightly different interface or power layout depending on the plane you board. If having USB power or a particular feature is important to you, it’s worth checking the aircraft type during booking and reviewing the amenities listed for your specific flight.
If you book a seat for your baby, you may use an approved child restraint system (CRS) on board. Place it in a window seat (never in an exit row), and be prepared for a quick fit check by crew. As a guide, look for one of these labels:
Domestic flights on 7G feature a streamlined service with complimentary drinks; there isn’t a dedicated kids’ meal offering, so bringing familiar snacks is your best bet. Crew can usually supply hot water for formula, but heating baby food or sterilizing bottles isn’t possible in flight, so pack accordingly. Some StarFlyer aircraft offer personal screens with short programming, while others have limited or no IFE; download shows and bring child‑sized headphones in advance. Families with small children are typically invited to pre‑board—arrive at the gate early, let staff know you’d appreciate extra time, and use those few quiet minutes to settle toys, belts, and blankets. A quick bathroom visit before boarding prevents a scramble during taxi and takeoff.
Plan flights around your child’s rhythm when you can; early departures can be gentler, and naps often line up with climb or cruise. Feeding or offering a pacifier during takeoff and landing helps little ears equalize pressure; for older kids, sipping water and yawning does the trick. Pack a “first 30 minutes” kit—one new toy, one favorite toy, a snack, and wipes—because those moments set the tone for the whole flight. Seat maps change, so double‑check your assignments at online check-in and again at the gate if you’re using a car seat. Policies can evolve, especially on codeshares, so for anything unusual—two infants with one adult, special assistance at the airport, or CRS specifics—contact StarFlyer in advance and keep your booking reference handy.
Embrace small wins: a well‑timed snack, a cozy window seat, and a few deep breaths go a long way. With the essentials squared away and expectations set, you’ll find StarFlyer perfectly manageable with kids—smooth, polite, and focused on getting your family where you need to go.
Through ANA Mileage Club, ANA miles can be redeemed for StarFlyer domestic flights as partner awards, which is handy if you’re amassing ANA miles from broader travel. The reverse is more limited: StarFlyer’s own miles are generally targeted at 7G flights rather than other airlines. StarFlyer is not part of a global alliance, and its primary frequent‑flyer linkage is with ANA. Non‑flight redemptions, when offered via campaigns or a small catalog, tend to yield lower value than flight awards. If you’re tempted by merchandise or vouchers, compare the effective value per mile before redeeming.
StarFlyer doesn’t operate a lounge network, so your membership alone doesn’t include lounge access or priority services. Lounge entry may be possible when your StarFlyer‑operated flight is booked on an ANA code and you hold eligible ANA status or an applicable premium fare, following ANA’s lounge rules at that airport. Baggage allowances and seat selection follow the fare you purchased; the StarFlyer program itself doesn’t add extra free baggage. If you rely on status‑based perks, check whether your ticket is 7G‑coded or ANA‑coded, because that often determines which rules apply on the day. A quick review before you buy avoids surprises at check‑in.
A little planning goes a long way with a program this streamlined. Decide early whether your priority is a fast free flight on 7G or building alliance‑ready ANA miles and status credits. Then align your booking code, frequent‑flyer number, and even your credit‑card spend to that choice.
Program details can change, so always confirm current accrual and award rules on StarFlyer and ANA before booking.
Fleet renewal is StarFlyer’s biggest sustainability lever. The A320neo brings roughly 15–20% lower fuel burn per seat versus the previous generation, and a noticeably smaller noise footprint on departure and landing. Many of the A320‑200 aircraft already wear sharklets, trimming fuel use a few percentage points on shorter sectors. On the ground, the carrier emphasizes efficient turnarounds, use of fixed electrical ground power where available, and careful weight management to curb emissions. The airline is also exploring the use of sustainable aviation fuel in Japan as supply grows, a step that complements hardware upgrades.
Beyond the numbers, these aircraft are unmistakable: the glossy black fuselage, black‑on‑black cabin, and clean minimalist branding are rare in commercial aviation. Registrations for many jets end in “MC,” a subtle quirk spotters enjoy, and the airline’s ICAO code—SFJ—often appears on placards. Because every plane is an A320, pilots and cabin crews can swap between frames with ease, helping protect your schedule during busy travel periods. It’s a small fleet with a strong identity, and that consistency shows up in the way the cabins feel, the way the airplanes sound, and the way your trip flows from gate to gate.
Alcoholic beverages are generally available for purchase, with a compact selection that may include beer, wine, and a simple spirit‑and‑mixer. Service follows Japanese regulations: you must be 20+ to drink, and the crew will decline service if a passenger appears intoxicated. For safety and licensing reasons, it’s not permitted to consume your own alcohol on board, including duty‑free purchases. Availability can vary by route and time of day, so consider enjoying a drink in the lounge or terminal if you prefer a specific label.
While there’s no permanent celebrity‑chef program, StarFlyer often spotlights regional tastes from Kyushu and greater Japan through rotating snacks and drinks. These limited‑run items keep the experience feeling local and fresh without overcomplicating a short‑haul service. The aesthetic is consistent with the airline’s sleek design ethos—simple, modern, and quietly considered—so your tray never feels cluttered. Keep an eye on the in‑flight magazine or seat‑pocket menu for what’s new this month.
With a focus on thoughtful drinks, seasonal touches, and a calm service rhythm, StarFlyer keeps eating and drinking onboard simple, tidy, and quietly satisfying—especially when you plan ahead for any special dietary needs.
Inflight Wi‑Fi internet is limited across the fleet and may not be offered on many flights. When a network is available, it’s often focused on an onboard portal for entertainment or flight information rather than full web browsing. Speeds and availability can vary with aircraft, route, and network load, so plan to be at least partly offline. A quick pre‑flight download of podcasts, playlists, and work files is the safest strategy, with the seatback system there to fill in the gaps.
StarFlyer’s catalog is curated with a mix of Japanese and international distributors, so you’ll see a blend of domestic favorites and global releases. The balance tilts toward titles that work well for short and medium‑haul flying—engaging, easy to drop into, and family‑friendly options clearly labeled. New items are added regularly, and seasonal rotations keep the lineup feeling fresh. If you fly often, you’ll notice the editorial hand: fewer filler titles, more things you’ll actually finish before the cabin chime.
Amenities and content can change without notice due to aircraft rotations and licensing windows, so think of the IFE lineup as “best available on the day.” With the seatback system as your reliable baseline and a few offline backups on your phone, you’ll have a smooth, well‑paced entertainment plan from takeoff to touchdown.
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Photo by Marcel Hohl @ Planespotters.netStarFlyer
7G
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SFJ
Country of registration
Official website
Fleet size
10 planes
Address
Japan, Tokyo, Yaesu, 2-22-10, 103-0028
StarFlyer was founded in 2002. Based at Kitakyushu, it operates a small Airbus A320 fleet and positions itself as a boutique, hybrid carrier offering higher-comfort cabins and leather seating compared with typical low-cost airlines. Advantages include attentive, relatively high-quality onboard service, competitive punctuality and focused domestic links between Kitakyushu/Fukuoka and Tokyo with occasional international rotations. Disadvantages are a narrow route network, limited frequencies and fares that can top budget LCCs. It is not consistently listed with a Skytrax rating.
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