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Starbow Airlines is a Ghanaian airline that was founded in 2011. The airline has become one of the top choices for domestic and regional travel due to its affordable pricing policy. However, the airline's disadvantage is its limited destinations compared to other airlines. Despite this, Starbow offers a comfortable flying experience with complimentary refreshments and snacks. Overall, Starbow is an excellent option for budget-conscious travelers looking for a safe and comfortable flying experience.

Starbow baggage rules

Baggage Rules of Starbow Airlines

Starbow Airlines has a set of baggage rules that passengers should adhere to. These rules apply to all flights by the airline. The rules cover several aspects, including luggage, hand baggage, excess or overweight baggage, and items prohibited for carriage.

Luggage

The maximum weight of checked baggage is 23kg, and the maximum size is 158cm (62in) for each piece. Any baggage that exceeds 158cm in size must be shipped as cargo. Furthermore, excessive baggage may be subject to additional charges.

Hand Baggage

Passengers can carry one piece of hand baggage that must fit under the seat or in the overhead compartment. The maximum weight of the hand baggage should not exceed 7kg, and the size should not exceed 55cm x 35cm x 25cm. Some items are exempted from the hand baggage restrictions, such as a small purse, an overcoat, or a blanket. However, any item exceeding the limits will be checked.

Excess or Overweight Baggage

Any luggage that exceeds the weight limit of 23kg is subject to additional charges. Starbow Airlines charges $10 for each kilogram of excess weight. Passengers should also note that the airline may not accept any baggage exceeding 32kg. Passengers should also ensure that their luggage is not overweight, as this can cause unnecessary complications during boarding.

Items Prohibited for Carriage

Starbow Airlines prohibits some items from being carried on their flights. These items include hazardous or flammable materials, weapons, explosives, and other dangerous items. Passengers should also note that some items, such as laptops and electronics, are subject to random security checks. These items should be carried in hand baggage and be easily accessible at security check-in.

In conclusion, passengers traveling on Starbow Airlines should ensure that they follow all the baggage rules to avoid any unnecessary complications during boarding. Passengers should also note that the airline may change the baggage rules at any time, and it is therefore essential to check the airline's website for updates regularly.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by Starbow?

In case of loss or damage to your baggage by Starbow, you should immediately inform the airline's lost and found center or baggage service office at the airport. You will need to fill out a baggage irregularity report (BIR) with details of your baggage and provide a copy of your boarding pass and baggage tag. You should also keep a copy of the BIR for your records. Starbow will then investigate and provide you with further instructions on how to proceed.

How long before departure does Starbow close check-in and boarding?

Starbow closes check-in and boarding 30 minutes before the scheduled departure time.

Can I check in online for an Starbow flight?

Unfortunately, Starbow airlines do not offer online check-in at this time. Passengers will need to check-in at the airport counter. It is recommended that passengers arrive at the airport at least 2 hours before their scheduled departure time.

Does Starbow pay compensation for flight delays and cancellations?

As an AI language model, I do not have the current information if Starbow pays compensation for flight delays and cancellations. However, according to civil aviation regulations, if the delay or cancellation was within the airline's control, passengers may be entitled to compensation. It is best to contact Starbow directly or check their website for their specific policy on compensation for flight delays and cancellations.

Does Starbow provide additional services for passengers with disabilities?

Yes, Starbow provides additional services for passengers with disabilities. This includes assistance with boarding and disembarking, use of wheelchairs and other mobility aids, and special meals if requested in advance. Passengers with disabilities are also given priority boarding. It is recommended that passengers with disabilities inform Starbow of their needs at the time of booking or at least 48 hours before the flight.

Does Starbow provide meals and drinks on board?

As an AI language model, I am unable to determine the current operations of Starbow Airlines. However, during the usual operations, Starbow provided meals and drinks on board for their passengers. The availability of alcoholic drinks on board depends on the airline's policy. Please check with Starbow Airlines for their current policies and services.

Are Starbow airline tickets refundable?

Yes, Starbow airline tickets are refundable but charges may apply depending on the ticket type and the rules and regulations of the fare purchased. It is advised to read the terms and conditions of the ticket before making a purchase to understand the refund policy.

What conditions does Starbow set for traveling with children and babies?

Starbow Airlines sets the following conditions for traveling with children and babies: 1. Infants under the age of two years must be accompanied by an adult. The infant must be seated on the adult’s lap, and the adult must purchase an additional seatbelt. 2. Children between the ages of two and 12 years must have their own seat. Children must be accompanied by an adult who must purchase an additional seatbelt. 3. Starbow Airlines does not allow children under the age of five to travel alone. Children between the ages of five and 12 may travel alone, but only on direct flights and with the supervision of the airline’s cabin crew. 4. Starbow Airlines allows one stroller or car seat per infant or child to be checked in free of charge. Regarding children's food and entertainment, Starbow Airlines does not offer dedicated children's meals or entertainment on board. However, the airline does offer a selection of snacks and meals, which passengers can purchase on board.

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