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Silk Way Airlines
Silk Way Airlines is a cargo airline founded in Azerbaijan in 2001. It offers regular flights to Asia, Europe, and North America. One of the company's major advantages is its extensive cargo network that spans over 50 destinations in more than 30 countries. However, the airline does not offer any passenger flights. Silk Way Airlines has a reputation for being a reliable and efficient cargo airline. The pricing policy for the airline is reasonable and competitive, making it affordable for an average person to use. Overall, Silk Way Airlines is a solid choice for cargo transportation needs.
Silk Way Airlines baggage rules
Baggage Rules of Silk Way Airlines
Silk Way Airlines allows passengers to carry both checked-in and hand baggage. However, it is important to note that certain rules and restrictions apply to these types of baggage. Let's take a closer look at each of them.
Luggage
Passengers are permitted to carry a certain amount of checked-in baggage on Silk Way Airlines flights. The exact weight and size limits depend on the type of ticket purchased and the destination. Passengers can usually take one to two bags with a maximum weight of 23 to 32 kg each. Excess baggage fees apply if the weight limit is exceeded.
Hand Baggage
In addition to checked-in baggage, passengers are also allowed to carry a certain amount of hand baggage on board. The maximum dimensions for hand baggage are 40x55x23 cm, with a maximum weight of 8 kg. Passengers are also allowed to carry one personal item, such as a laptop bag or small backpack, on board.
Excess or Overweight Baggage
If a passenger's baggage exceeds the weight or size restrictions, excess baggage fees apply. Fees vary based on destination and the amount of excess weight. Passengers with especially heavy or bulky baggage should contact Silk Way Airlines in advance to make special arrangements.
Prohibited Items
For safety reasons, Silk Way Airlines prohibits the transportation of certain items on board their flights. This includes firearms, explosives, flammable liquids, and sharp objects such as knives or scissors. Passengers should consult Silk Way Airlines' website for a complete list of prohibited items before packing their bags.
Frequently asked questions about the airline
You can submit a claim for loss or damage to your baggage by Silk Way Airlines by contacting their customer service department. You can find their contact information on their website or by calling their hotline number. You will need to provide information such as your name, flight details, and proof of ownership of the lost or damaged items in order to make a claim. It is important to file a claim as soon as possible after the incident in order to increase the chances of receiving compensation for your lost or damaged baggage.
. Silk Way Airlines generally closes check-in and boarding around 40-60 minutes before departure, but passengers are recommended to arrive at the airport well in advance of their scheduled flight time to avoid any delays or potential issues. It is always advisable to check with the airline directly or refer to their website for the most up-to-date information on check-in and boarding times.
Yes, you can check-in online for a Silk Way Airlines flight. The online check-in opens 24 hours before departure and closes 2 hours before departure. You can do it on the Silk Way Airlines website or through their mobile app.
As an AI language model, I do not have access to current policies of Silk Way Airlines regarding compensation for flight cancellations or delays. However, airlines are generally obligated to provide compensation for flight disruptions under certain circumstances, such as if the delay or cancellation was within their control and not due to extraordinary circumstances. Passengers affected by flight disruptions are encouraged to check the airline's individual policies and contact customer service for more information.
According to information available on their website, Silk Way Airlines provides assistance to passengers with disabilities. Passengers with special needs are required to inform the airline of their requirements at least 48 hours before their flight. The airline provides a wide range of services, including wheelchair assistance, assistance with boarding and disembarking, and assistance with carrying and stowing of mobility aids and medical equipment. They also allow passengers to carry their own assistive devices without any additional charges. However, passengers are advised to contact the airline directly to confirm the specific services available and to make arrangements.
Silk Way Airlines offers meals and drinks on board their flights, including alcoholic beverages for passengers who are of legal age. However, the availability and selection of food and drinks may vary depending on the length and type of flight. It is recommended that passengers check with the airline or their travel agent for specific details about in-flight catering options.
Unfortunately, as an AI language model, I do not have access to the current policies of Silk Way Airlines. However, it is recommended to check the specific fare rules and conditions of the ticket you have purchased or contact the customer service of Silk Way Airlines for more information regarding their refund policies.
Silk Way Airlines allows children and infants to travel onboard their flights. However, there are certain conditions that need to be met: 1. Infants and children under the age of 2 years old are required to sit on an adult's lap during the flight, and can only be permitted to occupy a separate seat if their parents/guardians purchase a separate ticket for them. 2. Parents/guardians are required to provide a valid passport or national ID card for their children/infants. 3. Silk Way Airlines advises parents/guardians to bring their own baby food and other necessary supplies for their children/infants as the airline does not have a specific menu for them. 4. The airline also advises parents/guardians to bring their own games, books, and other entertainment options for their children as the airline may not offer these on board. In short, Silk Way Airlines does not offer a specific children's menu or entertainment on board, so parents and guardians should come prepared with their own supplies.