If you have suffered loss or damage to your baggage while traveling on Russian Railways, you can submit a claim to the railway company's baggage service department. You can find information on how to file a claim on the Russian Railways website or by contacting their customer support team. It is important to provide as much information as possible, including your travel details, a description of the lost or damaged baggage, and any receipts or other relevant documentation. Russian Railways will investigate your claim and provide compensation if appropriate.

Russian Railways typically closes check-in and boarding 20-30 minutes before departure time.

Russian Railways is not an airline, it is Russia's national railway operator. Therefore, there is no online check-in for Russian Railways train journeys. Passengers must physically check-in at the train station before departure.

No, Russian Railways does not pay compensation for flight delays and cancellations as it is a railway company and not an airline company.

Yes, Russian Railways does provide additional services for passengers with disabilities. These services include: 1. Assistance with boarding and disembarking the train 2. Special seating arrangements for wheelchair users 3. Accessible toilets on board 4. Provision of wheelchair ramps 5. Assistance with luggage handling 6. Special assistance in case of emergency Passengers with disabilities are advised to contact the Russian Railways service center at least 24 hours before their journey to arrange for these additional services.

Yes, Russian Railways provides meals and drinks on board for an additional fee. The menu includes hot meals, snacks, and beverages. However, the variety and quality may vary depending on the type of train and class of service. As for alcohol, it is allowed on board but only in moderation and not during daytime hours. It is also prohibited to consume alcohol purchased from outside the train. Furthermore, smoking and drinking alcoholic beverages are not allowed in the seating compartments.

As an AI language model, I don't have access to Russian Railways' specific policies or regulations. It's always best to check directly with the airline or travel agent regarding ticket refund policies. However, most airlines have refundable and non-refundable ticket options, and the terms and conditions of each may vary. The airline's website or booking confirmation may provide more information on ticket refunds or cancellation policies.

Russian Railways has several rules and conditions for traveling with children and babies. Here are some of the key ones: 1. Age limit: Infants under 1 year old can travel for free, but they don't get a seat and must travel in their caregiver's arms. Children aged 1-5 can travel for 50% of the adult fare, but they also don't get a seat and must travel with an adult. 2. Child seats: It's possible to bring a child seat on board for children aged 6 months to 4 years. However, there's no guarantee that there'll be space for it. 3. Food: There's no specific children's food available on board, so it's recommended to bring your own food for infants and young children. For older children, there are usually restaurant cars on long-distance trains that offer a range of meals. 4. Entertainment: There's no specific children's entertainment on board, so it's recommended to bring books, toys, and other activities to keep your child occupied during the journey. Some long-distance trains may have televisions in the compartments or public areas. Overall, it's important to plan ahead and make sure you have everything you need for your child's journey on Russian Railways.