In case of loss or damage to your baggage by Rotana Jet, you can file a report with their Baggage Services team at the airport before leaving the baggage claim area. You will need to provide them with your contact details, flight information and a description of the lost or damaged item/s. Alternatively, you can also file a claim by contacting Rotana Jet's Customer Care team through their website or by phone. They will guide you through the necessary steps and documentation required to process your claim.

Rotana Jet generally closes check-in and boarding around 45 minutes before departure time. It is recommended to arrive at the airport well in advance and check with the airline for specific guidelines.

Unfortunately, Rotana Jet airline does not offer online check-in at this time. Passengers are required to check-in at the airport counter. It is recommended to arrive at the airport at least two hours before departure for domestic flights and three hours before departure for international flights.

As an AI language model, I do not have access to current policies of Rotana Jet, but, in general, airlines have legal obligations to compensate customers for flight delays and cancellations according to local laws or international regulations. Passengers may be entitled to compensation if the delay or cancellation was within the airline's control and not caused by extraordinary circumstances such as severe weather conditions or air traffic control issues. It is recommended to check with the airline's customer service or consult with a legal expert to understand your rights and options for compensation.

Yes, Rotana Jet provides additional services for passengers with disabilities. They have a special assistance service for passengers with mobility impairments, vision or hearing impairments, and those with special medical needs. Passengers can request for wheelchair assistance, assistance in boarding and disembarking, and special meals. It is recommended that passengers inform Rotana Jet in advance of their special needs to ensure that the necessary assistance can be arranged.

Yes, Rotana Jet provides meals and drinks on board. However, the availability of meals and drinks may differ based on the duration and type of the flight. Regarding alcoholic drinks, it depends on the airline policy and the destination. Some flights may serve alcoholic drinks, while others may not. Therefore, it is always advisable to check with the airline about their policies on serving alcoholic drinks on board.

Rotana Jet's refund policy depends on the type of ticket purchased. If the ticket is refundable, the amount will be refunded as per the airline's refund policy. However, if the ticket is non-refundable, there will be no refund provided in case of cancellation. Passengers are advised to check the terms and conditions of their ticket before booking to understand the refund policy.

Rotana Jet requires that parents or guardians of children and babies provide proper identification, such as a birth certificate or passport, and should accompany them throughout the flight. The airline allows infants to travel in the lap of an adult passenger or in a collapsible crib that is provided by the airline, while children aged 2 and above must occupy a separate seat. Rotana Jet does not provide child-specific entertainment or food on board but offers a variety of meals and snacks that passengers can request when booking their flight. Parents or guardians are also allowed to bring their own food and toys on board to keep their children entertained throughout the flight. Overall, Rotana Jet aims to ensure the safety and comfort of all passengers, including children and babies, during their travels.