In case of loss or damage to your baggage by Peruvian Airlines, you can submit a claim with the airline's customer service department. You can usually find the necessary contact information on the airline's website or by contacting their customer service representatives. It is important to report any issues with your baggage as soon as possible to ensure that your claim is processed in a timely manner. Additionally, make sure you have all necessary documentation, such as your boarding pass and baggage check tickets, to support your claim.

Peruvian Airlines usually closes check-in and boarding 45 minutes before departure for domestic flights and 60 minutes before departure for international flights.

Unfortunately, Peruvian Airlines does not currently offer online check-in services. Passengers must check in at the airport counter. It is recommended that passengers arrive at least 2 hours before the scheduled departure time.

Peruvian Airlines is legally responsible to provide compensation for flight cancellations and delays under certain circumstances, such as: 1. If the delay or cancellation of the flight is the airline's fault 2. If the delay or cancellation causes the passenger to miss a connecting flight or an important event 3. If the delay is more than 3 hours for flights within the European Union or a flight from an EU airport 4. If the delay is more than 4 hours for flights outside the European Union The compensation amount varies depending on the length of the delay, the distance of the flight, and the reason for the delay or cancellation. Passengers should contact Peruvian Airlines directly for more information on the compensation policy.

Yes, Peruvian Airlines provides additional services for passengers with disabilities. They offer wheelchair assistance, priority boarding for passengers with disabilities, and assistance with boarding and deplaning. Passengers with disabilities are also allowed to bring medical equipment and mobility aids such as crutches, walkers, and wheelchairs free of charge. However, passengers are advised to inform the airline of their special needs at least 48 hours before their scheduled departure time.

Yes, Peruvian Airlines provides meals and drinks on board depending on the duration of the flight. Passengers can purchase meals and drinks from the onboard menu. Alcoholic drinks are also available for purchase for passengers who are 18 years old or above.

According to Peruvian Airlines' website, the refundability of airline tickets depends on the fare type purchased. Non-flexible fares are non-refundable, while flexible fares can be refunded with a fee. It is recommended to check the fare rules and restrictions before purchasing a ticket to understand the refund policy.

Peruvian Airlines allows infants under two years old to travel free of charge if they are seated on the lap of an adult. However, the airline also offers the option of purchasing a seat for the infant at a discounted rate. Children between the ages of two and 11 travel at a discounted rate, but must occupy their own seat. Peruvian Airlines does not have specific meals designed for children, but passengers can request special meals at least 48 hours prior to the flight, including meals for children with dietary restrictions. Entertainment options on board may vary, but typically include movies, TV shows, and music that passengers can access through personal screens or distributed headphones.