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Passaredo Transportes Aereos S.A.

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IATA
2Z
ICAO
PTB
Brazil, Ribeirão Preto, Av. Thomaz Alberto Whately, 1.800, 14078-900

Passaredo Transportes Aereos S.A. is a Brazilian airline that was founded in 1995. The airline primarily operates domestic flights within Brazil and is known for its affordable pricing policy. Passaredo's advantages include its modern fleet of Embraer and ATR aircrafts, as well as its convenient flight schedules. However, one disadvantage of Passaredo is its limited route network compared to larger airlines in Brazil. For an average traveler, Passaredo's pricing policy is considered affordable and competitive compared to other airlines in Brazil.

Passaredo Transportes Aereos S.A. baggage rules

Baggage Rules of Passaredo Transportes Aereos S.A.:

Luggage: Passengers of Passaredo Transportes Aereos S.A. are allowed to carry maximum two bags weighing up to 23 kg each in the hold. In addition, the luggage size should not exceed 158 cm (height + width + length). Any luggage exceeding the above limit will be considered as excess baggage and will be charged accordingly.

Hand Baggage: Passengers are allowed to carry one piece of hand baggage with them on-board. The maximum weight of the baggage cannot exceed 5 kg, and the size should not be more than 55 x 35 x 25 cm.

Excess or Overweight Baggage: Additional fees will be charged for any baggage that surpasses the set limit of weight and size. The amount varies depending on the destination, and the passenger can obtain detailed information by contacting the airline's customer service.

Items Prohibited for Carriage: Some of the items that are prohibited for carriage include flammable materials, explosives, and poisonous substances. Passengers are advised to check the complete list of prohibited items available on the airline's website or contact the customer service for more information.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by Passaredo Transportes Aereos S.A.?

In case of loss or damage to your baggage by Passaredo Transportes Aereos S.A., you should contact their customer service or baggage claim department. You can find their contact information on their official website or by calling their customer service hotline. Be sure to have your ticket and baggage claim tag with you when making your claim.

How long before departure does Passaredo Transportes Aereos S.A. close check-in and boarding?

Passaredo Transportes Aereos S.A. closes check-in and boarding 45 minutes before departure.

Can I check in online for an Passaredo Transportes Aereos S.A. flight?

Yes, Passaredo Transportes Aereos S.A. offers online check-in for its flights. You can do it on the airline's official website or through its mobile app. Online check-in usually opens 48 hours before departure and closes 60 minutes before the scheduled departure time for domestic flights and 90 minutes for international flights. However, it's always recommended to check the airline's website for specific information regarding online check-in for your flight.

Does Passaredo Transportes Aereos S.A. pay compensation for flight delays and cancellations?

Passaredo Transportes Aereos S.A. may be required to pay compensation to passengers if their flight is canceled or delayed by more than 3 hours, depending on the circumstances. However, the specific compensation amount and eligibility criteria may vary depending on the airline's policies and the relevant laws and regulations. Passengers are advised to review their ticket contract and contact the airline directly for more information on compensation for flight disruptions.

Does Passaredo Transportes Aereos S.A. provide additional services for passengers with disabilities?

Yes, Passaredo Transportes Aereos S.A. provides additional services for passengers with disabilities. Passengers with disabilities are advised to contact the airline at least 48 hours before the scheduled flight to request for assistance or special services. The airline provides assistance for passengers with hearing, vision, or mobility impairments. Passengers with reduced mobility are assisted with boarding, deboarding, and during the flight. Passengers with hearing or vision impairments are provided with assistance from qualified personnel. The airline also accepts service animals provided that appropriate documentation is provided.

Does Passaredo Transportes Aereos S.A. provide meals and drinks on board?

Passaredo Transportes Aereos S.A. provides snacks and non-alcoholic drinks on board its flights. Alcoholic drinks are not served on domestic flights.

Are Passaredo Transportes Aereos S.A. airline tickets refundable?

According to Passaredo Transportes Aereos S.A. website, their refund policy depends on the fare type purchased. Non-refundable fares are not eligible for a refund, while partially refundable and fully refundable fares may have different refund policies. It is recommended to check the fare rules and conditions before purchasing a ticket and contact the airline directly for any refund requests.

What conditions does Passaredo Transportes Aereos S.A. set for traveling with children and babies?

Passaredo Transportes Aereos S.A. allows children and babies to travel on board with an accompanying adult. Babies under 7 days old are not allowed to travel, and those under 2 years of age must travel on an adult's lap or in a car seat. Passengers traveling with children must inform the airline during the booking process and provide all necessary documentation, such as birth certificates. Passaredo Transportes Aereos S.A. does not provide specific children's food or entertainment on board; however, they serve meals and have a selection of movies and TV shows available for all passengers. Passengers can also bring their own food and entertainment for their children. Additionally, Passaredo Transportes Aereos S.A. permits the carriage of baby strollers, car seats, and other necessary equipment free of charge, depending on space availability on the aircraft.