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Nok Air
Nok Air is a low-cost Thai airline founded in 2004. Its advantages include affordable prices and a large domestic route network. However, its disadvantage is that it's a budget airline and therefore may not offer as many amenities as higher-end airlines. Nok Air's pricing policy is relatively cheap, making it a viable option for budget-conscious travelers. Despite its low-cost ethos, Nok Air still offers a high level of safety and security, making it a popular choice for both domestic and international flights.
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Nok Air baggage rules
Baggage Rules of Nok Air Airlines
Nok Air is a popular low-budget airline in Thailand. It has certain baggage rules that should be followed by passengers. Let's take a detailed look at them below.
Luggage
Nok Air allows its passengers to check-in 2 bags weighing up to 15 kg each. However, a passenger can carry up to 30 kg by paying extra charges. The maximum luggage size should not exceed 119cm x 119cm x 81cm (L x H x W).
Hand Baggage
Passengers are allowed to carry one piece of hand baggage that should not exceed the size of 56cm x 36cm x 23cm (L x H x W) and weight of 7 kg. This includes the weight of personal items such as a laptop, purse, or small backpack.
Excess or Overweight Baggage
If passengers exceed their weight limit, Nok Air charges THB 100 per kilogram for domestic flights and THB 400 per kilogram for international flights. Passengers can also pre-book their excess baggage online, which is cheaper compared to paying at the airport.
Items Prohibited for Carriage
Nok Air prohibits carrying any harmful or illegal items such as flammable liquids, explosives, and dangerous chemicals. Additionally, carrying prohibited items can lead to strict legal action by the authorities.
In conclusion, Nok Air has certain reasonable baggage rules that should be followed by passengers to avoid any inconvenience during travel. It is advisable to read the airline's baggage policy before booking flights.
Frequently asked questions about the airline
In case of loss or damage to your baggage by Nok Air, you can report it at the Nok Air baggage service counter at the arrival hall of your destination airport. You should report the loss or damage immediately upon arrival, failing which the airline may not be liable for any compensation.
Nok Air closes check-in and boarding 45 minutes before departure.
Yes, you can check in online for an Nok Air airline flight. You can do it through the Nok Air website or by using the Nok Air app. Online check-in generally opens 24 hours before the scheduled departure time. However, specific times may vary based on the departure airport and route. It is best to check the airline's website for more information about online check-in for your specific flight.
Yes, Nok Air does pay compensation for flight delays and cancellations, under certain circumstances. The amount and conditions of compensation may vary depending on the specific circumstances of the delay or cancellation. Passengers should refer to Nok Air's terms and conditions or contact customer service for more information on the airline's compensation policies.
Yes, Nok Air provides additional services for passengers with disabilities. They have a Special Assistance Service which provides wheelchair assistance from check-in to the boarding gate, as well as assistance in boarding and disembarking. Passengers with disabilities are also allowed to bring mobility aids such as wheelchairs or crutches at no extra charge. Nok Air also allows passengers with disabilities to sit in a preferred seat or aisle seat upon request.
Yes, Nok Air provides meals and drinks on board. The type of food and beverage service offered may vary depending on the duration and type of flight. As for alcoholic drinks, they are not typically served on board Nok Air flights.
Nok Air offers both refundable and non-refundable tickets. The refund policy varies depending on the fare type and terms and conditions of the ticket. Passengers are advised to check the fare rules and regulations before purchasing the ticket. Furthermore, if a flight is cancelled by the airline, passengers are entitled to a full refund or alternative flight options.
Nok Air allows children and infants to travel on their flights but has certain conditions in place. Infants under the age of 2 can travel on the lap of an adult passenger but a fee is charged for this service. Children between the ages of 2 and 12 are considered minors and will require a separate seat reservation. Nok Air offers a special meal option for children which needs to be booked in advance. However, there is no information available on in-flight entertainment for children. It is recommended that parents bring their own games or activities to keep their children occupied during the flight. Additionally, Nok Air allows passengers to bring baby food and formula on board but has restrictions on liquids in hand luggage.