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Nesma Airlines
Nesma Airlines is a Saudi Arabian airline founded in 2010. The airline's advantages include comfortable seating, excellent in-flight services, and affordable fares. However, Nesma Airlines does not operate a large fleet or offer many destination options. The airline's pricing policy is affordable for the average traveling person, making it a popular choice for domestic and regional routes. With its commitment to providing quality services at competitive rates, Nesma Airlines is a reliable choice for travelers seeking affordable air travel.
Nesma Airlines baggage rules
Nesma Airlines Baggage Rules
Nesma Airlines has a baggage policy that defines the allowed items to be carried aboard their aircraft by each passenger. This policy has been detailed below in separate sections carrying relatable subheadings.
Checked Baggage
Each passenger carrying a ticket bearing the baggage allowance is entitled to carry 30 kilograms of checked baggage. The maximum dimensions allowed for each suitcase are 75 x 55 x 35 centimeters. Inquiries about excess weight or additional pieces of luggage should be directed to the airline's customer service desk.
Hand Baggage
Passengers can bring a single item of hand baggage which should weigh no more than 7 kilograms and is limited to 55 x 40 x 20 centimeters in size. Additionally, they are permitted to carry a personal item such as a briefcase or handbag, provided that its dimensions are no more than 40 x 30 x 15 centimeters. Items that exceed these limits must be checked-in as baggage instead.
Excess or Overweight Baggage
Passengers carrying items above the prescribed limits will be charged an additional fee. The excess weight rate is calculated based on the origin and destination of the flight. Additional baggage is also subject to a per kilogram fee or a flat fee, depending on the airline's discretion during the time of travel. Passengers with questions regarding this policy should inquire from the airline's customer service desk.
Items Prohibited for Carriage
Nesma Airlines airline prohibits the carriage of hazardous items on its flights. These have been classified into the following categories: explosives, flammable substances, gasses, magnetic items, toxic substances, radioactive materials, corrosive materials, and ammunition. Any passenger found carrying any hazardous items will be prohibited and possibly liable for any damage caused to the airline or fellow passengers.
Frequently asked questions about the airline
If you experience loss or damage to your baggage by Nesma Airlines, you must file a claim with their customer service department. This can typically be done through their website or by calling their customer service hotline. Make sure to have all necessary documentation and information, such as your flight details, baggage receipts, and description of the lost or damaged items. Nesma Airlines will provide you with further instructions on how to proceed with your claim.
Nesma Airlines typically closes check-in and boarding 45 minutes before departure.
Yes, Nesma Airlines allows online check-in for its flights. You can complete online check-in by visiting the Nesma Airlines website and selecting the "Check-in" option. Online check-in typically opens 24 hours before the scheduled departure time of your flight. However, it is recommended to check the airline's website for specific check-in time frames as they may vary based on the destination and type of flight.
As an AI language model, I do not have access to the current policies of Nesma Airlines regarding compensation for flight delays and cancellations. It is best to refer to their website or contact their customer service for more information on this matter.
Yes, Nesma Airlines provides additional services for passengers with disabilities. Passengers with disabilities can request for assistance during boarding, deplaning, and during the flight. Nesma Airlines also has an accessible lavatory on board the aircraft for passengers with reduced mobility. Passengers can make a special request for wheelchair assistance while booking the flight or by contacting the airline's customer service.
Yes, Nesma Airlines provides meals and drinks on board including complimentary meals and soft drinks. Alcoholic drinks are available for purchase on board.
The refund policy of Nesma Airlines may vary depending on the type of ticket purchased. It is advisable to review the fare rules and terms and conditions of the ticket purchased to determine if it is refundable or not. If the ticket is refundable, passengers may be able to request a refund by contacting the airline's customer service or through their website. However, cancellation fees or penalties may apply.
Nesma Airlines allows passengers to travel with children and babies, but they have set guidelines and conditions for the convenience and safety of all passengers on board. For infants under 2 years old, they must be seated on their parent's lap with the use of a special infant seat belt. There are also bassinets available for babies weighing up to 11 kg. It is advisable to inform the airline beforehand if you will be traveling with an infant so that they can prepare and accommodate your needs. For children over 2 years old, they are required to have their own seat on the plane. Nesma Airlines does not provide child seats, so passengers should bring their own. The airline also advises parents to bring toys and entertainment to keep their children occupied during the flight. As for food, Nesma Airlines does not provide a separate children's menu, but they do offer a variety of meal options to cater to different dietary preferences and restrictions. It is advisable to request a special meal in advance if needed. Overall, Nesma Airlines aims to provide a comfortable and safe travel experience to all passengers, including families with children.