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NAM Air
NAM Air is a low-cost airline based in Indonesia. Established in 2013, it operates domestic and international flights to various destinations in Southeast Asia. The airline has advantages such as a fleet size of 22 aircrafts and comfortable seats, but often receives criticism for delayed flights and limited services. Their pricing policy is relatively cheap, making it an affordable option for an average traveler. If you're on a budget and looking for a convenient way to travel within Southeast Asia, NAM Air may be a good choice.
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NAM Air baggage rules
Baggage Rules of NAM Air Airline
NAM Air is a domestic airline in Indonesia that adheres to specific baggage rules for its passengers. Here are the details regarding the baggage rules of NAM Air:
Luggage
NAM Air allows passengers to carry check-in baggage up to 20 kg for economy passengers and 30 kg for business passengers. However, the maximum weight of each single item should not exceed 32 kg, including additional charges. Moreover, passengers are allowed to carry a maximum of 7 kg cabin bag on board.
Hand Baggage
The airline allows passengers to bring 1 cabin bag along with 1 personal item. The maximum weight of the cabin bag should not exceed 7 kg, with a maximum dimension of 56cm x 36cm x 23cm. The personal item can be a handbag, a laptop bag, or a small backpack. The dimensions of the personal item should not exceed 40 cm x 30 cm x 10 cm.
Excess or Overweight Baggage
Passengers need to pay an extra fee if their luggage weight is more than the specified limit. The extra fee for excess baggage will be charged based on the weight and destination. Moreover, the airline has set certain charges for overweight luggage, which vary based on per kg basis and must be paid before the flight departure.
Items Prohibited for Carriage
NAM Air strictly prohibits certain items from being carried on the flight for the safety and security of its passengers. Some of the items that are not allowed in flight include explosives, flammable gases, flammable liquids, poisons, radioactive material, and many more. Passengers need to ensure that their luggage does not contain any of these items.
In conclusion, NAM Air baggage rules are designed to provide a comfortable and safe travel experience for passengers. Passengers must adhere to these rules to avoid any inconvenience during their journey. It is advisable for passengers to check the airline's website or contact customer support for any queries regarding baggage rules to ensure that they have all the necessary information before packing for their flight.
Frequently asked questions about the airline
In case of loss or damage to your baggage by NAM Air, you can report it at the baggage service counter at the airport or by contacting their customer service. You can also file a claim with NAM Air through their website or by visiting their office. It is important to report the loss or damage as soon as possible and keep all relevant documents and receipts.
NAM Air typically closes check-in and boarding 45 minutes before the scheduled departure time.
Yes, you can check in online for a NAM Air airline flight. You can do it on the NAM Air website or mobile app. Online check-in usually opens 24 hours prior to departure, but it is recommended to check the airline's website for the exact timing.
As an artificial intelligence language model, I do not have access to current information regarding NAM Air's compensation policies for flight delays and cancellations. However, airline companies are usually required to provide compensation under certain circumstances, such as flight cancellations or delays due to their own operational issues. It is best to check NAM Air's terms and conditions or contract of carriage for more information.
Yes, NAM Air does provide additional services for passengers with disabilities. Passengers with disabilities can request assistance in boarding and disembarking from the aircraft, as well as requesting special seats or help with their baggage. However, it is recommended that passengers with disabilities inform the airline at least 48 hours before their flight to ensure that the necessary arrangements can be made.
Yes, NAM Air provides meals and drinks on board for their passengers depending on the duration and class of their flight. However, alcoholic drinks are not served on board.
It depends on the type of fare purchased. Generally, NAM Air offers both refundable and non-refundable fares. Refundable fares are more expensive, but allow passengers to cancel or change their flight and receive a refund or credit for future travel. Non-refundable fares are cheaper, but typically cannot be changed or refunded. It's important to check the specific fare rules and restrictions before booking a flight with NAM Air to ensure you choose the option that best suits your needs.
NAM Air requires that children under 2 years old be accompanied by an adult, and that children between 2 and 12 years old are accompanied by someone who is 18 years or older. A birth certificate or passport is required for children under 2 traveling within Indonesia. NAM Air does not provide children's food or entertainment on board.