HiSky is a low-cost airline founded in 2019 in the Republic of Moldova. The airline offers flights to 13 destinations across Europe, including Italy, Spain and Portugal. HiSky's advantages include low fares, simple booking process, and friendly crew. However, it has some drawbacks like limited onboard catering. HiSky is a budget-friendly option for those who want to travel affordably, but the pricing policy is not as cheap as some other low-cost carriers. Overall, HiSky offers a great value for those who are willing to sacrifice some amenities for a low fare.
HiSky is a new airline based in the Republic of Moldova, offering affordable flights to various destinations in Europe. Here are the baggage rules of HiSky that you should be aware of before you book your tickets:
HiSky allows passengers to check-in up to two pieces of luggage, with a maximum weight of 23 kg each. If you need to carry additional luggage, you will have to pay extra charges that vary depending on the route and the time of purchase.
Passengers can bring one piece of hand baggage that should not exceed 40x20x55 cm. This includes items such as laptop bags, purses, and small backpacks. Any additional items carried on board, such as duty-free shopping, will be considered as part of the hand luggage. Passengers who need additional space can purchase an extra seat.
If your baggage exceeds the weight or dimension limits specified by HiSky, you may have to pay extra charges. The excess baggage charge per kilogram varies depending on the route. If you prepay online for the excess baggage, you may avail certain discounts on the standard rates.
HiSky prohibits passengers from carrying certain items on board, including dangerous goods, firearms, and sharp objects. Please refer to the airline's website for a complete list of prohibited items. If you are unsure about whether an item is allowed, it's best to contact HiSky customer service before your flight.
With these rules in mind, you can now pack your bags and enjoy your flight with HiSky!
In case of loss or damage to your baggage by HiSky, you should contact their Customer Service Department as soon as possible. You can do this by emailing them at customerservice@hisky.com, or by filling out their online contact form on their website. You will need to provide them with your flight details, booking reference, and details of the lost or damaged baggage, including a description of the item and any relevant photos or receipts. HiSky will then investigate your claim and provide you with information on how to proceed.
HiSky closes check-in and boarding 45 minutes before departure time.
Unfortunately, HiSky airline does not offer online check-in at this time. Passengers must check in at the airport counter before their flight. It is recommended to arrive at the airport at least 3 hours before departure time to complete the check-in process.
As an AI language model, I don't have real-time information about whether HiSky pays compensation for flight delays and cancellations. However, based on the airline's terms and conditions, HiSky follows the regulations of the European Union regarding flight delay and cancellation compensations. Passengers may be eligible for compensation if their flight is delayed or cancelled due to reasons under the airline's control, such as technical or crew issues. However, if the delay or cancellation is due to extraordinary circumstances such as severe weather conditions or safety risks, the airline may not provide compensation. It is best to check with HiSky directly or consult a legal expert to determine eligibility for compensation in individual cases.
As an AI language model, I do not have access to the latest information or updates from HiSky airline. However, based on their website and customer service information, HiSky provides assistance for passengers with disabilities. This includes accessible and adaptive services such as wheelchairs, boarding assistance, and special meals. Passengers with disabilities or special needs are advised to contact HiSky customer service to make arrangements before their flight to ensure their needs are met.
HiSky offers a buy-on-board service where passengers can purchase snacks, meals and drinks during the flight. Alcoholic drinks are also available for purchase on board, but you must be of legal drinking age to consume them.
According to the HiSky airline website, the refundability of airline tickets depends on the type of fare purchased. HiSky offers both refundable and non-refundable fares. Refundable fares are generally more expensive than non-refundable fares. It is recommended to carefully review the fare rules and restrictions before purchasing a ticket to determine if it is refundable or not.
HiSky sets the following conditions for traveling with children and babies: 1. Infants under the age of 2-years-old can travel for free on the lap of an adult passenger, but they must have their birth certificate as proof of age. 2. Children between 2 and 12 years old must purchase a child ticket and must occupy their own seat. 3. Children under the age of 18 must have a signed consent form from their parents or guardians if they are traveling alone. HiSky does not offer children's food or entertainment on board its flights. However, passengers are allowed to bring their own snacks and entertainment for their children during the flight.