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Fuzhou Airlines

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IATA
FU
ICAO
CXA
China, Fuzhou, No. 158 Fuxia Road, Changle County, Fujian Airlines Building, 350100

Fuzhou Airlines is a Chinese airline that was founded in 2014. As a relatively new airline, it boasts modern aircraft and a focus on customer service. However, it has limited international destinations and does not have as many flight options as some of its competitors. In terms of pricing, it is considered to be relatively affordable for the average traveler. Overall, Fuzhou Airlines offers a good balance between quality and affordability.

Fuzhou Airlines baggage rules

Baggage Rules of Fuzhou Airlines

Fuzhou Airlines is a Chinese airline that allows passengers to bring both checked and carry-on luggage on their flights. It is important for passengers to be aware of the airline's baggage rules to avoid any fees or complications during their travels.

Luggage

Passengers traveling with Fuzhou Airlines are allowed to check in up to two pieces of luggage, each weighing no more than 23 kilograms (50 pounds). Any additional luggage will incur a fee based on the weight of the item.

Hand Baggage

Passengers are allowed to bring one piece of hand luggage on board, as well as one personal item such as a purse or briefcase. The maximum weight allowed for hand luggage is 5 kilograms (11 pounds), and the maximum size is 55cm x 40cm x 20cm.

Excess or Overweight Baggage

Passengers who exceed the allowed weight or number of checked luggage will be charged an additional fee. The fee is determined based on the weight of the luggage and the destination of the flight. It is recommended that passengers weigh their luggage before arriving at the airport to avoid any last-minute surprises.

Items Prohibited for Carriage

Fuzhou Airlines has a list of items that are prohibited for carriage on their flights. These items include explosives, firearms, and flammable liquids. It is important for passengers to review the list of prohibited items before packing their luggage to avoid any issues at the airport.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by Fuzhou Airlines?

In case of loss or damage to your baggage by Fuzhou Airlines, you can apply for compensation by submitting a claim to their baggage service office at the arrival airport or through their online baggage claim form. You will need to provide details of your flight, baggage tags, and proof of any damage or loss. Fuzhou Airlines recommends reporting any issues with your baggage as soon as possible following your flight.

How long before departure does Fuzhou Airlines close check-in and boarding?

Fuzhou Airlines typically closes check-in and boarding 45 minutes before departure.

Can I check in online for an Fuzhou Airlines flight?

Yes, passengers can check in online for Fuzhou Airlines flights. They can do it through the airline's website or mobile app. Online check-in typically opens 24 hours before departure and closes 2 hours before the scheduled departure time. However, it is advisable to check the airline's website for the exact timings as it may vary depending on the departure airport and destination.

Does Fuzhou Airlines pay compensation for flight delays and cancellations?

Fuzhou Airlines follows the regulations set by the Civil Aviation Administration of China (CAAC) regarding compensation for flight delays and cancellations. In case of a flight delay of more than two hours, passengers may be entitled to free meals and accommodations, while in case of a flight cancellation or delay of more than four hours, passengers may be entitled to compensation. However, the specific amount of compensation may vary depending on the circumstances of the delay or cancellation. Passengers are advised to check with Fuzhou Airlines customer service or the CAAC for more information about their rights and entitlements.

Does Fuzhou Airlines provide additional services for passengers with disabilities?

Yes, Fuzhou Airlines provides additional services for passengers with disabilities. They offer wheelchair assistance, priority boarding, and in-flight assistance for passengers with visual or hearing impairments. Passengers with disabilities may request for assistance during booking or at the airport.

Does Fuzhou Airlines provide meals and drinks on board?

Yes, Fuzhou Airlines provides meals and drinks on board, including alcoholic beverages. However, the specific menu may vary depending on the flight route and class of travel.

Are Fuzhou Airlines airline tickets refundable?

It depends on the fare rules and terms and conditions of your Fuzhou Airlines ticket. Some fares may be refundable, while others may not be. It is best to refer to the airline's website or contact their customer service for more information about their refund policies.

What conditions does Fuzhou Airlines set for traveling with children and babies?

Fuzhou Airlines states that children aged between 2 and 12 years are classified as child passengers and must be accompanied by an adult. Infants under the age of 2 are classified as lap infants and can travel with an adult on the same seat. However, if a separate seat is required for the infant, a child fare must be purchased. The airline also allows one free stroller to be checked in per child. Regarding food, children's meals are available upon request on Fuzhou Airlines flights. However, this service must be requested at least 24 hours before departure. As for entertainment, the airline provides various options such as movies, TV shows, music, games, and more, but it is not specified if there are additional amenities onboard for children.

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