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Donghai Airlines
Donghai Airlines was founded in 2002 and is a Chinese airline with its main hub in Shenzhen. The airline offers a variety of domestic and international flights, with a focus on Southeast Asia. The advantages of flying with Donghai Airlines include a modern fleet of planes and a wide range of in-flight entertainment options. However, some travelers have reported issues with delayed or cancelled flights. In terms of pricing, Donghai Airlines is considered reasonably affordable for an average traveling person, with fares generally lower than major global airlines. If you're looking to explore destinations in China and Southeast Asia, Donghai Airlines may be a good option to consider.
Donghai Airlines baggage rules
Baggage Rules of Donghai Airlines
Donghai Airlines follows strict guidelines for luggage carried by passengers on their flights. It is important to know these rules to avoid any inconvenience during your journey. Here are the baggage rules of Donghai Airlines that you need to keep in mind.
Luggage: Donghai Airlines allows passengers to carry baggage that weighs up to 32 kg in the business class and 23 kg in the economy class. Any baggage exceeding these limits will be charged an additional fee. Passengers can also carry a maximum of two items of baggage, inclusive of check-in and carry-on baggage.
Hand Baggage: For passengers traveling in the economy class, Donghai Airlines permits the carriage of one item of hand baggage weighing up to 5 kg. For business class passengers, the limit is two items of hand baggage, each weighing up to 8 kg. The sum of the three dimensions of the hand baggage should not exceed 115 cm.
Excess or Overweight Baggage: If you have any excess or overweight baggage, you can pre-purchase an extra allowance on the Donghai Airlines website or by contacting the customer service center. Baggage weighing over 45 kg or with a combined linear dimension of over 203 cm will not be accepted. Please note that any overweight baggage must be re-packed to ensure maximum weight of each bag is not exceeded.
Items Prohibited for Carriage: Donghai Airlines prohibits the carriage of items such as explosives, flammable liquids, gasses and solids, poisons, infectious substances, radioactive materials, and any other dangerous goods as per the guidelines set by the International Civil Aviation Organization (ICAO).
Conclusion: Donghai Airlines has clear rules and regulations regarding baggage allowance and carriage. To avoid any inconvenience and additional charges, it is suggested to carefully read and follow these guidelines before boarding your flight with Donghai Airlines.
Frequently asked questions about the airline
In case of loss or damage to your baggage by Donghai Airlines, you can apply for compensation by contacting their customer service department. You can find their contact information on their website or by calling their hotline. You will need to provide details of your flight and the lost or damaged baggage, as well as any relevant documentation such as receipts and boarding passes. Donghai Airlines will then investigate your claim and may offer compensation if they are found to be responsible for the loss or damage.
Donghai Airlines typically closes check-in and boarding 45 minutes before departure.
Yes, it is possible to check in online for Donghai Airlines flights. You can do it on their website or mobile app. Online check-in usually opens 24 hours before departure and closes one hour before for domestic flights and two hours before for international flights.
According to Donghai Airlines' website, they do provide compensation for some flight delays and cancellations. The exact compensation amount and eligibility criteria vary depending on the specific circumstances of the delay or cancellation. Passengers are advised to contact Donghai Airlines directly for more information and to initiate a compensation claim if applicable.
Yes, Donghai Airlines provides additional services for passengers with disabilities. They offer wheelchair assistance, guide dogs, and boarding and seating arrangements for passengers with mobility or sensory limitations. Passengers can also contact Donghai Airlines in advance to request additional assistance.
Yes, Donghai Airlines provides meals and drinks on board depending on the flight and the class of service. Passengers can drink non-alcoholic beverages like juice, coffee, tea, and water for free. However, alcoholic beverages like beer and wine are available for purchase on board for passengers over the legal drinking age.
According to Donghai Airlines' website, airline tickets are refundable only if they are refundable tickets and subject to the rules associated with it. If a non-refundable ticket is canceled, the ticket cost will not be refunded. It is recommended to check the fare rules and conditions of the ticket before making the purchase to understand the refund policy.
Donghai Airlines requires that children under the age of 12 must be accompanied by a guardian who is over the age of 18. Infants under the age of 2 are allowed to travel for free but must sit on the lap of their parent or guardian during the flight. If parents or guardians want to reserve a seat for their infant, they will need to purchase a child ticket. Donghai Airlines does not have a special children's menu, but they do offer a variety of meals that can be pre-ordered to accommodate dietary restrictions and preferences. As for entertainment, the airline provides a variety of movies, TV shows, music, and games on their in-flight entertainment system. However, there are no dedicated children's channels or programming.